Norm Reeves Genesis of Cerritos - Service Center

Mary is always super helpful, very friendly! Genesis provides a high end and VIP experience at their dealership, customer service is great. Genesis provides a high end and VIP experience at their dealership, customer service is great. More

Your automated phone system is absolutely intolerable and likely won't return because of it. That's all that needs to be said likely won't return because of it. That's all that needs to be said More

Great service department. The service manager Isaac Diaz was super helpful when I wanted to replace my summer tires with all-season tires, and some new wheels. Very easy to The service manager Isaac Diaz was super helpful when I wanted to replace my summer tires with all-season tires, and some new wheels. Very easy to work with. My service writer Kyle Predmore was also very helpful in the process. They also helped me out with getting to and from the dealership as needed. Very good people. More

Very good and comprehensive I'm so happy to have been helped by the staff there and I will refer them more customers helped by the staff there and I will refer them more customers More

Fast, attentive service. Frequent updates Service rep explained what the issue was clearly and provided details of what was fixed Frequent updates Service rep explained what the issue was clearly and provided details of what was fixed More

My experience with Norm Reeves has been amazing They are very nice and professional I would recommend them very nice and professional I would recommend them More

The service here is always great! They made it hassle free and easy for me. Everyone is always accommodating and friendly They made it hassle free and easy for me. Everyone is always accommodating and friendly More

Kyle is always great Kyle is always great and dealership is so clean and nice is so clean and nice More