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Norm Reeves Honda Superstore Vista
Vista, CA
102 Reviews
The brand-new Norm Reeves Honda Superstore Vista, our sixth Honda location, is here to help more Southern California drivers like you get behind the wheel of a Norm Reeves Honda vehicle. We may be new in town, but we’re bringing decades of superior customer service with us!
You can trust our reputation, too. Each Norm Reeves Honda Superstore location is an industry leader and consistently ranks among the top Honda dealers in the nation, earning accolades including the Honda Council of Excellence Award, Express Service Elite Award, DealerRater Customer Satisfaction Award, and more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 102 reviews
May 07, 2024
This gentleman treated me like absolute garbage when I came to your store to pick up my car. It was on a Sunday, of course your service department is not open on Sunday but Saturday then texted me that it came to your store to pick up my car. It was on a Sunday, of course your service department is not open on Sunday but Saturday then texted me that it would be done but never texted me that it was done and ready to pick up. So I came there myself. I have every right to as a paying customer. This grown man talked to me so sarcastically "we will just call the service people at home" "we can lose our jobs if we hand you your keys", I told him I understand and that I did not expect anybody to break their policy I just wanted to speak to a manager to get to know the status of my car. This gentleman was very nasty to me, made nasty faces at me, was so sarcastic that I thought he was being a genuinely caring, good guy. But no. This gentleman makes me absolutely embarrassed to have Norm Reeves Honda on my license plates. This was a day that I paid you guys for a windshield replacement that cost me $2,200. You have grieved me and made me undergo extreme stress. I am a disabled veteran and I NEED MY CAR to get paid ! If I miss school I don't get paid from my post 911 GI bill. I am a disabled veteran and you treated me like trash off of the street sir and I did nothing rude to you! You couldn't even apologize to me and you stood in the corner of the dealership where the desks are and laughed at me. I am never spending a dollar here at norm reeves honda because of you sir. You couldn't even tell me your name you refused to. Thank you for ruining my first time ever dealership experience. Shame on you ! More
by miller.stephen425
Employees Worked With
Helpful May 07, 2024
Sir, you let your sales team disrespect me and my wife when we came here to check the status of our car. After Mark Thomas was rude to me and refused to tell me his name in front of you, you made it seem when we came here to check the status of our car. After Mark Thomas was rude to me and refused to tell me his name in front of you, you made it seem like I was the problem and when you realized I was there on official business you shut up and served me. However you giggling in the corner with Mr Mark Thomas and telling me to my face in front of my wife that you don't care what he said is extremely messed up. I am a disabled veteran. You don't know what I need my transportation for. You guys are below garbage and not men ! I am a paying customer and I am embarrassed to have Norm Reeves Honda on my license plates because of you. I am never spending another penny here and I didn't even shop around for lower rates before getting my windshield replaced because I was comfortable at your dealership and now I'm very uncomfortable at Norm Reeves Honda. Thank you for ruining my experience and stressing me out and making my life even harder than it already is. You sir give a bad name to Norm Reeves Honda. More
by miller.stephen425
April 16, 2024
Very nice place. The service is very good, Agaga helped us a lot in the purches The service is very good, Agaga helped us a lot in the purches More
by Rafa2erm
Employees Worked With
April 11, 2024
Bought a 2024 Civic Si with Nestor Agagas who is a A++ Advisor and a great part of the your Honda Team. My purchase was explained thoroughly and precise. I had an amazing experience from start to finish a Advisor and a great part of the your Honda Team. My purchase was explained thoroughly and precise. I had an amazing experience from start to finish and walked away with a smile. Thanks for answering all my questions and making things quick and easy. When you visit Norm Reeves make sure you ask for Nestor Agagas! Thank you sir. More
by Cloudc2
April 10, 2024
Excellent customer service by nestor agagas No pressure when buying Value for money Past transaction when buying Value for money Past transaction More
by Michael
Employees Worked With
March 28, 2024
We were referred to this dealership by a friend. It was quite a distance from our home but they were advertising a used vehicle I was very interested in. Our friend had referred us to Gerrie Wilkes It was quite a distance from our home but they were advertising a used vehicle I was very interested in. Our friend had referred us to Gerrie Wilkes the general manager. She would not be there on the day we were planning on going there but she made special arrangements for us to be helped by manager Mark Morrow. Gerrie had quoted us a very reasonable price on the vehicle. She made it well worth the drive. Manny Ortiz took all the information regarding the vehicle and then we were sent to Justin Kasper the finance manager to print up the contract. Everyone was so friendly and personable and very informative on the whole process. My car was equipped with a GPS which I had no idea how to use. Manny was so patient and programmed my home address into it. I would highly recommend this dealership and the wonderful employees who work there. A big THANK YOU to all of you. Sincerely, Roseann Gilmore More
by Rosie 2024
January 31, 2024
Everyone we encountered, from our fantastic sales team Nester, the number crunching with Oscar, and finance with Justin. All of these staff members made buying our dream car a breeze. Nester, the number crunching with Oscar, and finance with Justin. All of these staff members made buying our dream car a breeze. More
by sarah
January 30, 2024
The salesmen were very helpful and knowledgeable with the vehicles at hand, they made the process of purchasing a vehicle fast and easy. vehicles at hand, they made the process of purchasing a vehicle fast and easy. More
by Jose Aguilar
Employees Worked With
January 25, 2024
Very nice sales man, he was friendly and helpful to get me the car I wanted me the car I wanted More
by Adrieannakopcak
Employees Worked With
December 03, 2023
STAY AWAY from this stealership. They would try to make you pay every thing that supposed to come standard with the vehicle. The guy is a scam artist and would not let up even afte They would try to make you pay every thing that supposed to come standard with the vehicle. The guy is a scam artist and would not let up even after the contract has been signed. If you don’t want to he harass, STAY OUT. don’t let Tommy boy bully you. More
by Melt
