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Norm Reeves Hyundai of Irving

Irving, TX

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Employees
Reviews
Vehicles
4.4
1,633 Reviews
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1800 E Airport Fwy

Irving, TX

75062

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Showing 1,633 reviews

July 17, 2026

The entire sales process was a pleasure. Everyone that I dealt with did an excellent job and did their step promptly. I flew in from Houston to purchase a 2014 Scion and I was treated as if More

by Eric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quais, Ronald
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July 17, 2026

Had a easy time with my vehicle purchase. Had an audio issue so I had to have it in the service center from the get-go. Had a pretty hard time getting info and communication. However with More

by RYAN.OVERTON
Recommend Dealer
Yes
Employees Worked With
Zubair Ali
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rory Kurtz
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Jul 17, 2026 -

Norm Reeves Hyundai of Irving responded

Ryan, not every puzzle comes together with the very first piece, but it's rewarding when everything finally clicks into place. We appreciate you recognizing Rory and Zubair for helping resolve the audio issue and making sure you felt supported in the end. Enjoy your new vehicle, and here's hoping the only thing you'll hear from now on is your favorite playlist.

Jul 20, 2026 -

RYAN.OVERTON responded

On top of getting the truck back with blown out right side speaker, I discovered that my backup camera only sometimes comes on when in reverse. Mostly it doesn't come on at all. At this point I don't know what to do or who to talk to, to make sure whatever is going on with this vehicle gets fixed correctly. I bought this car almost a month ago, and have had it a total of 4 days, and it still isn't working especially as a "Certified Pre-Owned" Hyundai.

July 12, 2026

Sales rep Lou was knowledgeable and helpful. Found a vehicle that fit my needs and presented a good choice More

by lymdouglas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Margetis
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Jul 13, 2026 -

Norm Reeves Hyundai of Irving responded

Lou helped hit the mark! We’re glad his expertise and thoughtful approach helped you find a vehicle that fit your needs and gave you confidence in your choice. Thanks for taking the time to share your experience.

July 04, 2026

I found a great experience with all the people I had to come I counter for complete my purchase Thank You'll More

by ldweml
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zubair Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
IT Norm Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou
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Jul 06, 2026 -

Norm Reeves Hyundai of Irving responded

Nothing better than a purchase experience that feels like a smooth drive with the windows down and everything just clicking into place. We’re glad our team made your visit enjoyable from start to finish. Enjoy every mile of your summer adventures ahead.

June 23, 2026

Overall very good experience buying a car from Norm Reeves. The only misunderstanding happened around the financing. While we came with an approved loan for the same vehicle, a new application was subm More

by assel.pvl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Margetis
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Jun 24, 2026 -

Norm Reeves Hyundai of Irving responded

We’re glad to hear the overall experience was a positive one for you. Financing details can occasionally become more layered when multiple applications are involved, and we understand how that can feel unexpected. Feedback like this helps us continue improving how we guide guests through those steps.

June 18, 2026

Eye friendly and helpful. Everyone there was very polite and respectful to me and my wife. More

by DAVIDTNKK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zubair Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
IT Norm Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney King
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Jun 22, 2026 -

Norm Reeves Hyundai of Irving responded

A respectful and friendly environment can make all the difference during a visit. We’re happy to hear the team made both you and your wife feel comfortable and well taken care of. We appreciate you choosing us and sharing your feedback.

June 05, 2026

I had a good experience at Norm Reeves. I was looking at a used car they had for sell under $10k. Juan treated me as if I was buying a new car. I felt like my purchase was just as import More

by Dean from Fort Worth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Trevino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Zubair Ali
3.0
This rating includes all reviews, with more weight given to recent reviews.
IT Norm Reeves
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2026 -

Norm Reeves Hyundai of Irving responded

A budget shouldn’t change the level of care you receive, and Juan clearly understood that. Treating you with professionalism and attention from start to finish is exactly what good service looks like. Happy to hear you left with a deal you felt good about and a car you love.

June 03, 2026

Found vehicle online and was able to get agreeable price prior to flying in. Everything went smoothly from being picked up at airport to closing the deal. Juan Rosas and Richie Johnson went above and beyond More

by Mork
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juan Rosas
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Jun 03, 2026 -

Norm Reeves Hyundai of Irving responded

A well-planned arrival and a smooth landing make all the difference. We’re thrilled Juan and Richie were able to coordinate everything so you could fly in, get settled, and drive away with confidence.

May 21, 2026

Juan Rosas was very professional and helped me purchase my new Santa Cruz. He took the time to have it detailed and showed me the computer personalization and vehicle settings. More

by bfarnham2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Rosas
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May 21, 2026 -

Norm Reeves Hyundai of Irving responded

If this purchase experience were a podcast, Juan would definitely be the host everyone subscribes to. Professional, informative, and easy to follow, he made sure your Santa Cruz was detailed, personalized, and ready for the road while guiding you through all the features along the way. Thank you for the great review, and enjoy every mile in your new truck!

May 14, 2026

It's a little bit far for me, but I like the customer service and the salesmen I'm so grateful for him More

by seadahashim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IT Norm Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2026 -

Norm Reeves Hyundai of Irving responded

We are so happy to hear that your journey was worth it! Our sales team always appreciates the chance to help customers find the perfect fit. We hope your next visit is just as rewarding, even if it means a little road trip!

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