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Norman Frede Chevrolet Co.
Houston, TX
954 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 954 reviews
January 27, 2012
Donnie was knowledgeable and courteous. He sold us a 2012 HHR. We'd previously bought a Chevy Cobalt from Donnie and have always gotten a good deal from this dealership. HHR. We'd previously bought a Chevy Cobalt from Donnie and have always gotten a good deal from this dealership. More
by jloya
Employees Worked With
Donnie Cress
Helpful December 13, 2011
I have purchased 5 vehicles from Norman Frede in the past 8 years, some new and some used. Every time I purchase a vehicle from Norman Frede it's the same consistant dedication to customer service that I hav 8 years, some new and some used. Every time I purchase a vehicle from Norman Frede it's the same consistant dedication to customer service that I have found to enjoy with my purchases. I have dealt with Jose Gonzalez in used cars for 8 years and it seems like I am part of his family with the way he takes care of me. He always ask me about my parents and brother who have also purchased vehicles from him. Jose always gives me that personal assistance and comfort when making the right choice for a vehicle depending on my needs. I also take my vehicles to Norman Frede for Oil Changes and any maintanance work needed on my vehicles and the Service Dept is excellent! They always keep me updated on any recalls for my vehicles or any sort of maintenance repair needed without the pressure of having to do it now. Overall, I have been very satisfied with the service and customer care in sales needed when repairing or purchasing a vehicle. I have referred Jose Gonzalez many customers in the past and I always have the confidence that their going to get the best deal and the 5 star customer care that I appreciate from Norman Frede. More
by ntp863
Employees Worked With
Jose Gonzalez
December 05, 2011
We got a used car from them. One word can sum up everything about the dealership, Fantastic!!!! Everyone was very nice and worked as hard as they could to meet what our requirments were. We came up everything about the dealership, Fantastic!!!! Everyone was very nice and worked as hard as they could to meet what our requirments were. We came up to the dealership and told them what we wanted and our price range. Not once did they try to change anything! The next car we get will be from there again. More
by sambrdwr
Employees Worked With
Mr. Anderson
December 02, 2011
I was very please with the exceptional service and loyalty i had received from Mr. Schlichting. He was very knowledgeable about the vehicles and was very assertive on getting the paper work done. loyalty i had received from Mr. Schlichting. He was very knowledgeable about the vehicles and was very assertive on getting the paper work done. More
by lukesyers
Employees Worked With
Daniel Schlichting
