Norman Frede Chevrolet Co. - Service Center
Houston, TX
372 Reviews of Norman Frede Chevrolet Co. - Service Center
Our family have bought several vehicles from Norman Freire Chevrolet but after buying the Chevy Spark and having the last two oil changes; one on the Chevy Silverado truck and now the Spark, my impress Freire Chevrolet but after buying the Chevy Spark and having the last two oil changes; one on the Chevy Silverado truck and now the Spark, my impression is that they are doing us a favor by just coming in. I have been to Monumental Chevrolet and they actually meet and greet you like you are important. Monument offered a great deal on the Spark but because we always shopped @ Norman Freire I bought it there. This last oil change convinced me that I probably need to take my business elsewhere. Our previous Service Writers were super nice. When I arrived at 6:50 for my 7 o’clock oil change, the first thing I was told “We don’t start till 7 o’clock but I’ll go ahead and help you” like he’s doing me a favor. I was sitting in the car and was waiting as I know service does not open till 7. Just really disappointed. More
Nice dealership. Got my vehicle oil Change and they did an amazing job with it quick service. Got my vehicle oil Change and they did an amazing job with it quick service. More
Heather is very good at her job. Despite your scheduler telling me a diesel mechanic is on staff and ready to begin my work when I told him that I did not want my truck parked and si Despite your scheduler telling me a diesel mechanic is on staff and ready to begin my work when I told him that I did not want my truck parked and sitting there, Heather informed me that I was third or fourth in line. Nonetheless she promised to get the diagnostics done that day and true to her word it was done. Very commendable. More
Jacob Hudson was my contact in the service department and he was wonderful. He was very professional and kept me up to date on the process of my truck. I am very pleased with the overall service of Norman F he was wonderful. He was very professional and kept me up to date on the process of my truck. I am very pleased with the overall service of Norman Frede Chevrolet and their employees. More
Excellent service. Very fast and easy oil change and tire rotation. They used my oil and filter. I will be back. Very fast and easy oil change and tire rotation. They used my oil and filter. I will be back. More
Quick, professional, thorough, fair, friendly, clean, polite, sociable, clear on explanation of issues needing addressed polite, sociable, clear on explanation of issues needing addressed More
Very fast and friendly staff and yes that’s why I keep going back to them. going back to them. More
Came in for my oil change. Took less than an hour. Great place to get my car serviced. Will keep coming back. Took less than an hour. Great place to get my car serviced. Will keep coming back. More
Paula Godail and Trever Craigie were both very professional and knowledgeable in helping me get my problems resolved. professional and knowledgeable in helping me get my problems resolved. More