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Norman Frede Chevrolet Co.

Houston, TX

4.9
954 Reviews
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16801 Feather Craft Ln

Houston, TX

77058

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Showing 954 reviews

May 04, 2024

Your service serviced is more concerned on how to deny approval for warranty rather than how to figure out how to get it approved. More

by Christophers Trail Boss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paula Godail
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Christophers Trail Boss responded

Your team should focus on ways to say yes instead of no.

May 03, 2024

Very friendly staff was taken very good care of my salesman Kelton was very helpful I’m very pleased with everything … More

by Tdishady
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bowlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelton Rembert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Our family have bought several vehicles from Norman Freire Chevrolet but after buying the Chevy Spark and having the last two oil changes; one on the Chevy Silverado truck and now the Spark, my impress More

by to51946@yahoo.com
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember name.
April 13, 2024

Sales person Andrew was very helpful and explained the processs of getting a new car. More

by S Rivas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Norman Frede Chevrolet Co. responded

Thank you for your kind words! Andrew is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to seeing you again in the future! Sincerely, The Norman Frede Chevrolet Team

April 11, 2024

Nice dealership. Got my vehicle oil Change and they did an amazing job with it quick service. More

by Edwashington83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Waggoner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chaise Merritt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Norman Frede Chevrolet Co. responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Norman Frede Chevrolet Team

March 30, 2024

Great deals/ honesty/ customer service out of the world. A dealership that you can depend on . Both of my daughters and I will never go anywhere else. Thanks Kyle and Tonia!! More

by Sue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonia Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Norman Frede Chevrolet Co. responded

Sue, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your family's continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Norman Frede Chevrolet Team

March 26, 2024

Very good people to deal with. And they will make you a good deal.Thanks Mr.Moyer More

by gmoyer12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonia Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Norman Frede Chevrolet Co. responded

First and foremost thank you so much for leaving this fantastic review! At Norman Frede Chevrolet, our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new vehicle and can't wait to see you again soon! Sincerely, The Norman Frede Chevrolet Team

March 17, 2024

I had an excellent experience! My salesperson was very knowledgeable and answered any questions I had. I look forward to telling others about my great buying experience! More

by wbriones95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Merritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Scheck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chaise Merritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tonia Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Norman Frede Chevrolet Co. responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

March 15, 2024

Took care off me and very friendly also. Good negotiating. No hassle and in short time. More

by Ls1hurst
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bowlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Norman Frede Chevrolet Co. responded

Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, The Norman Frede Chevrolet Team

March 13, 2024

Great and helpful sales staff. Great finance department also. This was not our first purchase from dealership and it will not be our last. More

by Bill_collins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bowlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Norman Frede Chevrolet Co. responded

Thank you, Bill, for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Sincerely, The Norman Frede Chevrolet Team

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