North End Subaru

This was my first visit and with the problem on my Subaru, they took me in immediatly and advised me of the situation in short order. It was a visit that took about 6 hours to fix and would run into t Subaru, they took me in immediatly and advised me of the situation in short order. It was a visit that took about 6 hours to fix and would run into the next day. As a result of that a loaner car was provided so that i could finish my errands. The loaner car was a 2010 model and allowed me to evaluate the new Subaru as we are considering purchasing a new one in the future. I was pleased with the response from the service advisor, John Kessler and will be returning in the future for service on our Subaru and perhaps purchase a new Outback. More

I have always been satisfied with this dealership. They are courteous and usually on time when making repairs or routine service. I have been a satisfied customer for eighteen years. I have purchased thre are courteous and usually on time when making repairs or routine service. I have been a satisfied customer for eighteen years. I have purchased three vehicles from this dealership and would not hesitate to purchase a fourth vehicle. I am always greeted upon arrival and told approximately how long my service will take. I am provided with a loaner car should the service be lengthy. I am always confident that my service will be done correctly. More

From the moment I called to set up an appointment until I picked it up, I experienced nothing but courteousness, professionalism and a feeling of competence from the staff. Their cost was a "second opinion" picked it up, I experienced nothing but courteousness, professionalism and a feeling of competence from the staff. Their cost was a "second opinion" and was a fair amount lower than my "first opinion." The work was rather extensive and I asked if the rest of the car was ok. ( It's a 2000 Legacy wagon )I was told that if they had found anything that needed attention, they would have told me so I could make an "intelligent decision" ( My words ) about what to do with the vehicle. I tune pianos and live 45 minutes from the dealership. One of my piano customers had a Subaru in her yard at the time and I went through the usual conversation about how happy we were with our cars ( This is my 2nd Legacy Wagon ) She made a comment about how her husband preferred to go to North End for service because he trusted their work. I put that in my memory bank and did the same thing when this last situation arose. More

I have been purchasing my cars and having them serviced at North End Subaru for about 25 years. There is a dealer closer to me, but I have always received good service at North End. I can always get my car at North End Subaru for about 25 years. There is a dealer closer to me, but I have always received good service at North End. I can always get my car in for service quickly. The Service Consultant { Rick } always takes the time to explain what my car needs and why. I never feel that I am being pressured or " talked down " to. More

I have been a customer at this dealership for years, and am on my third Subaru....Sales and service have always been stellar experiences. My salesman of choice is Greg Nuorimo...he is very talented...a g am on my third Subaru....Sales and service have always been stellar experiences. My salesman of choice is Greg Nuorimo...he is very talented...a good listener, and convinces you that he can provide a car to suit your needs and desires without pressure. The service team always greets you with a smile and is quick to accommodate your schedule and provide a loaner while work is being done. Marty, the manager, is available and friendly. I'm pleased to be a member of the North End Subaru family! More

Highly competent service department, friendly, knowledgeable, but very pricey. $129.00 to rotate tires and change oil, for instance, is a little too much. Almost $500 for a tune-up is definitely knowledgeable, but very pricey. $129.00 to rotate tires and change oil, for instance, is a little too much. Almost $500 for a tune-up is definitely too much. Some service advisers will also try to upsell the uneducated. On the plus side, maintenance and repairs are done right the first time and vehicles are always delivered when promised. More

My husband & I went to Subaru just for a test drive & to see what vehicle we would be interested in. We were in the lot for only 1 minute & Mike Pinto came out to greeted us. He was sincerely intested in see what vehicle we would be interested in. We were in the lot for only 1 minute & Mike Pinto came out to greeted us. He was sincerely intested in what we were looking for, which was gas mileage and room in the back seat to hold our 3 grand children. We were looking to buy a Forester & because of Mike's knowledge of all the vehicles we decided on the Legacy which we are very proud & pleased to own. The Sales Manger, Finance Manger & Service Dept were very sincere & friendly. We feel very safe in the Legacy & would recommedn to everyone. Subaru should be very proud of this dealership and I am sure they are! More

Hello.. I visited northend Subaru while out with my Hello.. I visited northend Subaru while out with my wife, we spent some time speaking with a young man by the name of Mike Pinto. I have never thoug Hello.. I visited northend Subaru while out with my wife, we spent some time speaking with a young man by the name of Mike Pinto. I have never thought of buying a Subaru to be fair didnt know much about them but Mike was extremely knowledgeable. He helps us find the car WE wanted and fit OUR needs. We were never pushed or pressured..we even got to leave..the next day after doing a little more homework I found that the car was as good as presented and also the price was more than fair.. I would like to thank Mike (his partner in crime Greg) and the guys at Northend Subaru. You made our buying expierence very enjoyable thanks John P More

In the top two of best car buying experiences Ive had in the last 35 yrs. So good in fact we bought two Subarus from North End in less than one week. Pleasant, no pressure and knowledgeable team. They care the last 35 yrs. So good in fact we bought two Subarus from North End in less than one week. Pleasant, no pressure and knowledgeable team. They care about you even after the sale. Highly recommended. More

This was my first time purchasing a car on my own, so I was pretty nervous. I expected it wouldn't be the best experience, but it was great. I didn't feel pressured at all by anyone there, and I felt like was pretty nervous. I expected it wouldn't be the best experience, but it was great. I didn't feel pressured at all by anyone there, and I felt like they were really there to help me, as opposed to just selling to me. Frank was my salesman and he was not only helpful, but friendly and not at all like you would picture the typical salesman. I was very impressed when it came time to make an offer. Frank the manager was right there working with us and Frank the salesman didn't have to go the "mystery man in the back" like most car dealerships. The price was pretty good, but the service was more than outstanding. Tom in the finance department was very informative and friendly as well. I would recommend North End Subaru over any other car dealership I have ever been to. More