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North Hills Toyota

Pittsburgh, PA

4.4
203 Reviews

7401 McKnight Road

Pittsburgh, PA

15237

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203 Reviews of North Hills Toyota

July 18, 2013

Lez Cruz and Lenny were the first sales people we met. We went after hours on a Saturday night because we were window shopping. Lez and Lenny had great smiles on their face, and were very informative and hel More

by bfowkes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gay and Lenny, Lez Cruz
Jul 19, 2013 -

North Hills Toyota responded

Our dedication to customer service doesn't cease just because it's past our regular business hours. We fight for the best deals for our customers and do everything in our power to make sure our customers leave completely satisfied. We're encouraged to hear you left our dealership happy customers and that our staff contributed so greatly to your experience. I will be sure to pass along your compliments to those whom were mentioned and we all look forward to working with you again soon. Please like and follow us on Facebook and Twitter. Our fans receive special access to service discounts and dealership updates! Thank you, Charvette Anderson, Customer Relations Manager, 412.318.3000 x217

July 12, 2013

We were looking to buy our first minivan, and Craig talked us through every step of the way. He was professional, knew his stuff and really responsive to our follow-up calls for questions along the way More

by ChristineMoyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Conway
Jul 15, 2013 -

North Hills Toyota responded

Christine - congratulations on your family's new Sienna! It is always a pleasure hearing back from happy customers and Craig will be exceptionally encouraged to hear of your feedback. He is a great asset to our sales team and I'm glad to hear he was so helpful during your purchasing-process! We look forward to taking care of your automotive needs in the future. Please keep in touch by liking and following us on Facebook and Twitter. We offer exclusive deals and updates to our fans! Take care, Charvette Anderson Customer Relations Manager 412.318.3000 x217

July 06, 2013

Appreciated the low-pressure approach. Made a couple of visits to the lot to browse, and was not bothered by anyone until I went in and was ready to talk to them. Taken for an initial test drive with Mark More

by Denis156
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe McMahon, Mark Entress, Jason Russell
Jul 08, 2013 -

North Hills Toyota responded

We want to create a comfortable shopping experience for our customers, and that includes low-pressure sales techniques. Our highly-trained Sales Team is encouraged to take each customer’s needs and wants into consideration while guiding them to the perfect car that fits their lifestyle - without the pressure. Thank you for taking the time to share your experience with us and leaving this great review. Please think of us at North Hills Toyota when it comes to service your new vehicle. We even offer exclusive service specials on our Facebook and Twitter! Visit again soon! Charvette Anderson, Customer Relations Manager, 412.318.3000 x217

June 30, 2013

My credit is not the best due to a divorce and medical bills. I had purchased a used car with JD Byrider that I was very unhappy with and was actually recommended by my finance person at CNAC tocheck out More

by lnintze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lez Cruz
Jul 01, 2013 -

North Hills Toyota responded

Thank you for taking the time to write this detailed overview of your experience at our dealership. Making sure our customers are completely satisfied is one of our most important priorities and we are encouraged to hear you were treated with respect and received the service you deserve. Reviews like these let our team know we are headed in the right direction and meeting our company goals. If you have any questions or runt into any issues, please do not hesitate to reach out. Any of our team members would be happy to help! We appreciate your business as well as this 5-star review. Thanks again and hope to see you soon! Charvette Anderson, Customer Relations Manager 412.318.3000 x217

June 29, 2013

First impressions are everything. When I pulled up to Toyota on Saturday of last week a very nice man greeted me at the door with a smile. Once inside I was greeted by Jerrod who explained the Toyota Res More

by rjessicaxox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Mayo, Lez Cruz, Michael Hull
Jul 01, 2013 -

North Hills Toyota responded

We agree, first impressions are everything and can really make a difference. We appreciate the opportunity to have earned your business and that you had a pleasurable experience at our dealership from the moment you walked onto our lot. I will be sure to pass along your praises to those whom were mentioned. Should you need anything else, please do not hesitate to let us know! We all look forward to working with you again in the future. Until then, be sure to like and follow us on Facebook and Twitter. Best regards, Charvette Anderson, Customer Relations Manager 412.318.3000 x217

June 27, 2013

Craig Conway was extremely professional,knowledgable and pleasant . He made this car purchase easy ... answered all my questions ... I feel confident that I made the best possible car choice because of his More

by arlena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Conway
Jun 28, 2013 -

North Hills Toyota responded

We're glad to hear you enjoyed your experience at our dealership and the time spent with Craig. Thank you for the 5-star review and great feedback! We are always excited to hear back from happy customers. Reviews like these let our team know we are meeting company goals. If you want to save on your first service appointment, be sure to take advantage of the service specials we offer on our Facebook and Twitter pages! Sincerely, Charvette Anderson, Customer Relations Manager 412.318.3000 x217

June 08, 2013

I have never had a salesman as considerate and helpful as Mr. Les Cruz was. He could not do enough for us. He worked very hard to meet our demands and gave us a very good experience with North Hills Toyota More

by anurse2no
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lez Cruz
Jun 10, 2013 -

North Hills Toyota responded

Thanks for this awesome review! Les will be equally encouraged to hear of your great feedback. All of us here at North Hills Toyota strive for complete customer satisfaction and we are pleased to hear your recent experience was nothing short of great. Please do not hesitate to contact us if you have any trouble with your new purchase. We look forward to working with you again in the future and fulfilling all of your automotive needs. Thank you and take care, Charvette Anderson Customer Relations Manager 412.318.3000 x217

June 02, 2013

We had an overall great experience at North Hills Toyota SCION! We test drove a few Scions and decided on the xD. Had it over the weekend due to Memorial Day and banks being closed. Decided that it wasnt fo More

by JLLatsko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Passoth
Jun 03, 2013 -

North Hills Toyota responded

Thanks for this 5-star review! Customer satisfaction is equally important in all areas of our dealership and we are encouraged to hear you had such a positive experience! Please do not hesitate to contact any of our staff members if you have any questions or concerns with your new purchase. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages. We offer dealership specials, updates and more to our fans! Enjoy your new car and drive safely, Charvette Anderson (Customer Relations Manager) – 412.318.3000 x217

May 17, 2013

The experience was great, no pressure, very comfortable, would come back and would recommend! This all started with a call to Jordan and he got me in with an appt and I am now happily driving around in my b More

by aamazon2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Allan, Jay Garasic
May 20, 2013 -

North Hills Toyota responded

Thank you so much for taking the time to share your feedback with us. I'm so glad to hear that we were able to help you find everything you needed. It sounds like our team was able to create a very positive experience for you. If there is anything else we can do to improve your ownership experience, please don't hesitate to let us know! Thanks again, congratulations on your new vehicle and welcome to the North Hills Toyota family! Thanks again, Charvette Anderson (Customer Relations Manager) – 412.318.3000 x217

May 13, 2013

I had a very good experience buy my new Toyota. There was some mix up with an appointment at first and Jordan was the person who straightened it all out and made us return to North Hills Toyota. The sta More

by suew718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan De La Torre, Pete Panyon
May 13, 2013 -

North Hills Toyota responded

We certainly appreciate your recommendations and this great feedback. Thank you! We apologize for any previous inconvenience or miscommunications we may have caused but we are glad to hear you drove away a happy customer. We look forward to fulfilling all of your automotive needs. Until we have the pleasure of working with you again, be sure to like and follow us on Facebook and Twitter. We offer exclusive content and specials to our fans. Thanks again, Charvette Anderson (Customer Relations Manager) – 412.318.3000 x217

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