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North Park Toyota of San Antonio - Service Center

San Antonio, TX

4.4
852 Reviews

852 Reviews of North Park Toyota of San Antonio - Service Center

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August 22, 2025

they did the services within the time they promised and the young man was professional the whole time. More

by mayra29dlr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Mendaz
Sep 05, 2025 -

North Park Toyota of San Antonio responded

We are absolutely thrilled to hear about your positive experience with our service team. It means so much to us that we were able to complete your service within our promised timeframe and that our team member maintained a professional approach throughout your visit. Your feedback highlights exactly what we strive for at North Park Toyota - reliable service delivered with professionalism. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.

May 29, 2025

It was our first time taking our car to get oil change & transmission flushed. Starting from the call in the morning to us picking up our car every one was so nice & accommodating. Thank you North Park Toyo More

by svaladez1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

North Park Toyota of San Antonio responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that your first visit for an oil change and transmission flush was a pleasant one. Our team takes great pride in providing excellent service, and it's wonderful to know that you felt welcomed and accommodated throughout the process. We look forward to serving you again!

May 23, 2025

John Arguello was so honest and upfront on cost of Service repairs! Will definately recommend him to customers. Very nice experience this time and he was very humble. Great Guy to have in your corner More

by sashamorelan1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Arguello-Service Advisor
May 27, 2025 -

North Park Toyota of San Antonio responded

Thank you, Sasha, for your wonderful feedback! We are thrilled to hear about your positive experience with John Arguello. His honesty and dedication to providing excellent service truly reflect our team's commitment to customer satisfaction. We appreciate your recommendation and are glad to know that you found the experience both pleasant and supportive.

May 21, 2025

Great to work with. I didn’t have an appointment, although they were very fast. More

by danescott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
May 22, 2025 -

North Park Toyota of San Antonio responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with our team. Providing fast and efficient service is our priority, and we appreciate your recognition of our efforts. We look forward to serving you again!

May 13, 2025

Mirna from the servicing department had excellent service! She was able to see me earlier than I had scheduled, had a great attitude, and was quick! More

by hotdraco24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirna
May 14, 2025 -

North Park Toyota of San Antonio responded

Thank you for your wonderful feedback! We are thrilled to hear that Mirna provided you with excellent service and was able to accommodate you earlier than scheduled. Our team strives to deliver efficient and positive experiences, and it’s great to know that Mirna's attitude and quick service made a difference for you. We appreciate your support!

May 02, 2025

Lied to the from the salesman and Blaine from the first problem I had on my 3 week old vehicle. Go somewhere else is what I recommend. Blaine wouldn’t let me talk to his supervisor or anyone in administrat More

by chris_martinez15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blaine Waddell
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

North Park Toyota of San Antonio responded

Thank you for taking the time to share your experience. We're sorry to hear that you feel your concerns were not addressed in a way that made you feel heard and supported. We understand how frustrating it can be when communication falls short of expectations, and your feedback is important to us. We’d like the opportunity to better understand what happened and work toward a resolution. Please reach out to Fred Duron at fredd@nptosa.com so we can look into this further and ensure your concerns are properly addressed.

April 27, 2025

The service at North Park is great! Ernest Garcia was friendly and pleasant to work with. He kept me informed about my Tacoma and it was ready when he said. More

by BAMoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Garcia
Apr 28, 2025 -

North Park Toyota of San Antonio responded

Thank you for your kind words! We're so glad to hear that you had a great experience at North Park and that Ernest provided excellent service. It's wonderful that he kept you informed and made sure your Tacoma was ready on time. We appreciate your feedback!

April 24, 2025

This dealership provided excellent service! My van was in need of a routine maintenance and was my first time making an appointment with North Park Toyota. Kevin Wright was my service advisor More

by Satisfied Customer!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wright
Apr 25, 2025 -

North Park Toyota of San Antonio responded

Thank you for sharing your positive experience with us! We’re thrilled to hear that Kevin provided excellent service and that you felt well taken care of. It’s great to know that his knowledge and helpful advice made a difference for you. We truly appreciate your recommendation and look forward to serving you again for any of your future vehicle needs. Thank you for choosing North Park Toyota!

April 15, 2025

Was told my service would take a couple hours, only to take around 4 hours. Never updated me throughout the process, was hard to get ahold of my service provider and he never got back to me. He left to lu More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar
Apr 16, 2025 -

North Park Toyota of San Antonio responded

Thank you for sharing your feedback. We are sorry to hear that you are disappointed with your service experience. We strive to provide timely and transparent service. We’d appreciate the opportunity to discuss your experience further and ensure that your concerns are addressed. Please reach out to Fred Duron at fredd@nptosa.com so that we can look into this matter and work toward making things right.

April 12, 2025

The men were taken care off their jobs thanks so much the juntas Martinez he is wandrful he More

by janiemedel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy solis
Apr 14, 2025 -

North Park Toyota of San Antonio responded

Thank you for sharing your feedback! We're glad to hear that you had a positive experience and that our team took good care of you. It’s especially great to know that our team members made such a strong impression. We appreciate your kind words and hope to see you again soon!

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