North Shore Honda
Glen Head, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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I came in twice to lease a new Honda Civic and each time I came in twice to lease a new Honda Civic and each time was confronted with the Sales Manager "Diana". Upon coming in with my stepfather, there were I came in twice to lease a new Honda Civic and each time was confronted with the Sales Manager "Diana". Upon coming in with my stepfather, there were less problems, but she tried to take advantage of me when I came in alone. She changed the terms of the lease and then began screaming at me when I challenged several numbers on the financing. After taking on the lease, my brakes began screeching in 6 months. I brought it to the dealership and they accused me of driving "like a maniac" and braking too hard, which is ridiculous. This should have been covered under the warranty. I had to spend several hundred dollars to fix the brakes only 6 months after the lease. I can't wait until this North Shore Honda nightmare is over. More
Avoid this dealer!! I wanted to get an used Honda and I left a deposit of $500 (which btw it's not writen anywhere that I should pay it) and they insured me written and verbal that I will get my money back left a deposit of $500 (which btw it's not writen anywhere that I should pay it) and they insured me written and verbal that I will get my money back if I don't agree with there financing. So they offered me a high rate and moreover I found the same NEW car to another dealer for only $500 more and a lower interest. When I told them that I am not interested in buying the car they became very nasty, they hung up the phone on me and insured me that I will not see my deposit back. I finally got my $500 after 1 month when I filled out a "dispute of charge" with my credit card company so the bank helped me out. Never give them a deposit! Plus they came up with some extremly high filling fee($120), dealer fee($375), transportation fee ($450 for an used car!?-that's a lot!). Finally I got the new car from another dealer who treated me as they should. More
i called the dealership and asked upfront if there were any fees BOB lied and told me there were none. So i went to go look at the car they tried to charge me 3 different BS fees. I then left a deposit aft any fees BOB lied and told me there were none. So i went to go look at the car they tried to charge me 3 different BS fees. I then left a deposit after i settled for the price and asked 3 different people if i would get the low rate they said it was subject to my credit. i called the next day they were giving me a high BS rate and said i could only get the special price online price. Watch out they try to trick you any chance they get. More
I was shopping for a used Civic and after visiting 4 dealers in Queens and Long Island, I stumbled on a car on NS web-site. The salesman Bob I dealt with was friendly and not pushy. Used car mgr. Mike w dealers in Queens and Long Island, I stumbled on a car on NS web-site. The salesman Bob I dealt with was friendly and not pushy. Used car mgr. Mike was very friendly and professional. The price was pretty low except for those annoying prep and transport fees which they said they couldn't avoid. I even spoke to a salesman from another dealer while purchasing this car and he even agreed that I got an excellent deal. The overall process was smooth with financing also. Eddie did a good job in moving it along. I would definitely purchase from NS Honda again. More
They asked for a deposit in order to get the financing started. They told me the deposit is refundable if I do not like the financing options. They offered high interest rates and refused to return my dep started. They told me the deposit is refundable if I do not like the financing options. They offered high interest rates and refused to return my deposit after I refused their offer. They are crooks, stay away. There are several other dealers in the area that will treat you better. More
Diana Z. charged me with high interest through their financing since its "mandatory" to buy the posted price. They sold me an extended warranty which in not even a Honda Care warranty, it was a third p financing since its "mandatory" to buy the posted price. They sold me an extended warranty which in not even a Honda Care warranty, it was a third party Wachovia with a price tag of $2195!!! Wish me luck in returning this warranty and get it credited through their financing. Please do not buy from this money making scheme dealer. More
10/10 for dishonesty. I walk in to see a car like one the dealer tries to sell that for 2000 more then what they have listed online. I am calling them everyweek for my refund they dont ans my calls how the x dealer tries to sell that for 2000 more then what they have listed online. I am calling them everyweek for my refund they dont ans my calls how the xxxx and who the xxxx gave them president award and crap...they are the biggest cheater I met ever. If u want to fall in trouble go to North Shore Honda. Sales Person are not friendly nothing was good worst ever experience. More
The service is pathetic, Attitude of sales person was like he was doing a favor to me showing a car. No one was friendly. Cars were way over priced and I had to deposit 500usd for test driving which is r like he was doing a favor to me showing a car. No one was friendly. Cars were way over priced and I had to deposit 500usd for test driving which is refundable its been a month and I have not got that money back. They say they have refunded and I hate everytime they lie. More
Bought a certified used Honda Pilot. Asked dealer to fix squeak on door, which they never did. Left me with gas tank on empty. Made me get extended warranty which doesn't cover anything. Defroster don't wor squeak on door, which they never did. Left me with gas tank on empty. Made me get extended warranty which doesn't cover anything. Defroster don't work. Power door lock don't work. Never buying a certified car again. More
I did my research online and call the person about price for a honda civic pre-owned. I take my finacee there and get hold of the same customer rep so there is no confusion. He shows me the civic in the lot for a honda civic pre-owned. I take my finacee there and get hold of the same customer rep so there is no confusion. He shows me the civic in the lot and i tell i want to test drive but he insists on sitting down first. He goes back and forth several times talks with his manager - i told him I am looking to pay $13K and it was priced at $14.5K online and then he comes back that he will not be able to do since there are charges that he hasnt told me. So he along with his manager jacks the prices on me. (Delivery cost + Dealer cost) = can you believe that! the car is a second hand and is sitting in the LOT what is the delivery cost? So they jack up at least another $1K on me and give me $15.5K price and ask me where I want to be. I WAS SO MAD WITH THEIR ATTITUDE - REALLY MADE MY DECISION EASY TO GO WITH TOYOTA WHO HAD NO HIDDEN CHARGES POLICY More