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North Shore Honda
Glen Head, NY
844 Reviews
EXPERIENCE THE DIFFERENCE at NORTH SHORE HONDA. We are family owned and operated for over 35 years and it shows. Our values and way of doing business haven't changed. We are and always have been about giving our customers something that those other big mega dealerships don't, a fair, honest and easy car buying experience. With a sincere and genuine desire to make our customers happy, no matter what it takes, from Sales to Service. Just read the reviews for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 844 reviews
June 26, 2007
I gave a deposit to purchase a new CRV. The salesman told me he would find the car I wanted and call me in 2-3 days. No one ever called me. I finally called after 4 days and was told another 3 days or so to me he would find the car I wanted and call me in 2-3 days. No one ever called me. I finally called after 4 days and was told another 3 days or so to find my car. Again I waited 5 days and no call. I went to another dealership and had the car I was looking for in 1 day. I asked NS Honda for my deposit back and after 6 weeks I still have not recieved it. I've filed with the consumer protection board after not getting any answers from the manager. I wrote a letter to the dealer principal and still nothing. My next step would to take them to court. I would NEVER ever reccomend this dealership to any one... More
by yeahwoo
Helpful March 31, 2007
This is a lousy dealer.... we wanted to buy a pre-owned Honda Civic '06 and pre-paid some on a C.C. to go next week and buy in full,(We live 100 miles away) UNTIL, this dealer said there will be additiona Honda Civic '06 and pre-paid some on a C.C. to go next week and buy in full,(We live 100 miles away) UNTIL, this dealer said there will be additional charges of $647.00 for "prep" and "shipping"! Not only that but it was told to us a day AFTER $500.00 was put on the C.C. for a down payment to "hold" the car until we could get there. Both the Used car manager "Bill, and New car manager "Mike" were unbelievably FRESH! both worked me up and were argumentative! They would not take the additional charges off. They had bad attitudes and told me to "Go buy the car somewhere else" and "Have a nice life"!!!! I WOULD NOT RECOMMEND THIS DEALER TO ANYONE EVER!!! One more thing I Just picked up a '04 Civic from Volvolville USA yesterday and wasn't charged any such fees as NORTHSHORE HONDA/SAAB "tried" to. Hm? Makes you wonder what else they are doing that's dishonest. I say to NORTHSHORE Honda/Saab...YOU SHOULD BE ASHAMED AND EMBARRASSED by your greed, trying to squeeze someone for an additional MADE-UP fee. SHAME ONE YOU! DO NOT BUY FROM THIS DEALER....oh yeah they wouldn't budge on the regular price either!!! Bunch of greed mongers! More
by ikozcobra
Employees Worked With
Used car manager/Newcar Manager "Mike/"Bill"
April 20, 2004
They like to play games at this dealership. Had a couple of bad experiences here and will not be returning.<br><br>As someone else mentioned, all manager David Haber wants to do is sell you an extended warr of bad experiences here and will not be returning.<br><br>As someone else mentioned, all manager David Haber wants to do is sell you an extended warranty or an overpriced $500 alarm. He is extremely aggressive and pushy and very unpleasant to deal with.<br><br>They took two months to refund a deposit as well, only after they were threatened with legal action.<br><br>I would recommend avoiding this place. Try PS Honda.<br><br> More
by mikeh321
February 24, 2004
1. Pre-sale experience was okay. 2. After we signed the 1. Pre-sale experience was okay.<br><br>2. After we signed the contract, manger David Haber was only interested to sell us EXTENDED WARRANTY, not even 1. Pre-sale experience was okay.<br><br>2. After we signed the contract, manger David Haber was only interested to sell us EXTENDED WARRANTY, not even one word to explain to us what 'HONDA CERTIFIED PREOWNED' is already covered.<br><br>3. MISSING ITEMS from DAY 1, sale Sidney Skolnick promised to delivered the missing items "IN A FEW DAYS". We called them every few days to check status, we never got a straight answer. After 10 days, we decided to take a trip to the dealer. When we got there, we were still getting the sabatage answer. We refused to leave without any promised paper work (we insisted them to place an order for my missing items, and we wanted to have that parts order number). Well, all of a sudden, all the missing items are found. More
by cat
Employees Worked With
Sidney Skolnick, David Haber
