Northridge Toyota - Service Center
Northridge, CA
349 Reviews of Northridge Toyota - Service Center
Will most likely screw you over. Doesn’t manage his team well. The staff is friendly but it’s a front. Had to pay a real mechanic to do work they claimed to do but did not. Please do Doesn’t manage his team well. The staff is friendly but it’s a front. Had to pay a real mechanic to do work they claimed to do but did not. Please don’t trust this dealership for any work done by them. I’m not the only one. More
Katy Sanchez was my husbands and I’s service advisor for my cars maintenance and she was very helpful in figuring out all the warranty problems for us as well as in informing us on everything we needed to k my cars maintenance and she was very helpful in figuring out all the warranty problems for us as well as in informing us on everything we needed to know about our car. More
Had a very good experience at Northridge Service Dept thanks to Noel Orozco. His explanations were thorough, he had a friendly/positive demeanor, has great communication on what my car needed and he was thanks to Noel Orozco. His explanations were thorough, he had a friendly/positive demeanor, has great communication on what my car needed and he was also very helpful for the pick up of my vehicle as I did not make it easy. This employee demonstrated great customer service! I plan to return if/when my car needs service again. More
I have known Mike for many years and I'm happy to see him here at the store. He is an amazing manager who takes care of his people while making sure the support is there for them to grow. here at the store. He is an amazing manager who takes care of his people while making sure the support is there for them to grow. More
Daphne was incredibly kind, helpful and knowledgeable! I was a little stressed and worried to get my car fixed before an upcoming long road trip. Daphne eased my worries and had everything taken care for I was a little stressed and worried to get my car fixed before an upcoming long road trip. Daphne eased my worries and had everything taken care for me from top to bottom! I couldn’t say enough great things about my experience with her. I hope every time I’m at Northridge Toyota she is my service tech! More
Sam Jones is very professional and knowledgeable. He makes my sales and servicing experience a breeze! I implore you to seek his expertise. He has never disappointed me. I send him all my friends, fa He makes my sales and servicing experience a breeze! I implore you to seek his expertise. He has never disappointed me. I send him all my friends, family and co workers. His ability to take care of them makes me a hero in their eyes! I hope everyone sees this review before just walking into the store. TRUST ME! Ask for Sam Jones. More
Glenn is a great service advisor. He keeps in touch during the service process. We had an unusual service issue that Glenn handled completely and competently. Glenn is a great asset t He keeps in touch during the service process. We had an unusual service issue that Glenn handled completely and competently. Glenn is a great asset to Northridge Toyota. Many thanks. More