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Northside Chevrolet

San Antonio, TX

2.7
134 Reviews

9400 San Pedro Ave

San Antonio, TX

78216

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Showing 134 reviews

May 02, 2024

Sergio and Trevor were amazing and helpful. Both went above and beyond. Thank you team More

by jordon_martindale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio and Trevor
March 26, 2024

This is fraud my truck has never been to the dealership in months. I called yesterday to see why I received an invoice, I was informed It was for a Manuel. I do not know a Manuel. They could not give me an More

by s_velasquez76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sergio Cervantes
Mar 28, 2024 -

Northside Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 08, 2024

Stay clear of doing any sort of business with Craig Minten. Lawsuit filled fir Breech of Agreement, Fraud in the Inducement, Conversion, Civil conspiracy and a few other misreprestations... More

by gthingracing2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Laura Cortez
Mar 09, 2024 -

Northside Chevrolet responded

Our team has acknowledged this review.

February 28, 2024

We were able to come in and get treated with upmost respect, NorthSide is a well dealership. We hope to make it in for a 2nd new truck or SUV. OSCAR was our sales went way out of his way to make less More

by rudysoliz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
OSCAR, Laura Cortez
Mar 01, 2024 -

Northside Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Rudy! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Craig Minten General Manager Direct: 210-357-3310 cminten@mynschevy.com

February 09, 2024

I realize this dealer is not a Toyota dealer but they had a used vehicle that was a trade-in, which I understand would not be perfect but they didn’t even change the oil. The tires were bald and they wanted More

by rgarnerlozoya
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Not Laura, totally different people
Feb 12, 2024 -

Northside Chevrolet responded

I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and I would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Craig Minten General Manager Direct: 210-357-3310 cminten@mynschevy.com

January 19, 2024

I was quoted a price for a brake job, and when the work was finished they had charged me an extra $200. The cost difference was for a brake flush, which I understand I needed. However, I should’ve been tol More

by crl_overstreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max Torres, Laura Cortez
Jan 22, 2024 -

Northside Chevrolet responded

Hello, your feedback is important to us, and I'd like to hear more about your visit to our Service Department. Please contact me at your convenience, so we can discuss your experience. Mario Davila | mdavila@mynschevy.com

December 03, 2023

Sam Cervantes always provides outstanding service when I come in. He keeps me posted and updated while I'm waiting for my vehicle to be serviced. Sam will also address and let me know what is recommended fo More

by jessieangel1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Cervantes
September 20, 2023

The sales manager charged way over the cost. They are very greedy. You can find better deals anywhere else. Buyer beware! More

by Truckguy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Domingo Saenz
Sep 22, 2023 -

Northside Chevrolet responded

Thank you for providing us with this feedback. At Northside Chevrolet, we continuously strive to improve as a business. We appreciate the opportunity to read reviews like yours, as they help us learn more about the areas in which we need to progress. I would like to speak with you about this issue so we can work together to make things right, so please contact me directly at your convenience. Sincerely, Craig Minten General Manager Direct: 210-357-3310 cminten@mynschevy.com

August 10, 2023

Finance paperwork was incorrect. After speaking to sales person and being reassured many times that it had been corrected and still not after about a month i asked to speak with a ma More

by scasar8
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Sergio Macapugal
Aug 14, 2023 -

Northside Chevrolet responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

August 01, 2023

My daughter bought her first car with you on July 16, and after 5 days it broke down, and they never responded, we took it to a certified workshop and they told us that the car was a superficially fixed to l More

by mafearzu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fidel
Aug 07, 2023 -

Northside Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Aug 07, 2023 -

mafearzu responded

Thanks to Mr. Zac Hale, and Fidel for providing a happy solution and doing the right thing. We appreciate your concern and genuine willingness to satisfy your customers and provide a good experience. I hope to return soon to buy my son's car, Thank you

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