
O'Donnell Honda
Ellicott City, MD
Filter Reviews by Keyword
By Type
961 Reviews of O'Donnell Honda
1st Car Sale This has been a very welcoming experience for buying my first car from a dealership. I really love the service and patience. Thanks to Stan Bailey for This has been a very welcoming experience for buying my first car from a dealership. I really love the service and patience. Thanks to Stan Bailey for his excellent knowledge and customer service. More
Great Experience, Long Wait We went through USAA and used military discount to get a good price, honored a coupon from online, and didn't charge for the wheel locks already on it We went through USAA and used military discount to get a good price, honored a coupon from online, and didn't charge for the wheel locks already on it, plus they threw in a few accessories, for a new Honda. The salesmen were both very professional, had the car cleaned and gassed in a reasonable time. The only problem was that it took way too long to sit down with the financial man since he was processing another sale for a while. I know sales come randomly, and they certainly won't send me away to schedule for another time. I don't know a solution, except have some really great snacks and drinks and a TV or movie going. That would have made it much better. Do consider it. You might be amazed at a ratings boost and happy customer referrals, for so very little money for snacks. Have toys too in case of a family. Nintendos, etc. all can be pretty cheap. More
Five cars and counting Just purchased my fifth car from ODonnell Honda! We always experience excellent service from sales to service. Wouldn't go any where else. This dealer Just purchased my fifth car from ODonnell Honda! We always experience excellent service from sales to service. Wouldn't go any where else. This dealership rocks! More
Easiest Used Truck Buying Experience EVER!!! Just bought a used truck through this dealership and from start to finish it was FANTASTIC! Communicated via email to set up the appointment/review th Just bought a used truck through this dealership and from start to finish it was FANTASTIC! Communicated via email to set up the appointment/review the Carfax/decide what truck we wanted to look at. Response time was superb! Arrived at 4:30pm on a Saturday and drove out of the lot just shy of 6pm, new truck in hand. Done deal in less than 1.5 hours. That's the way to do it people! Delighted to recommend Bryan Thompson and Joe Collins! They're the best! More
Best buying experience ever! Our salesperson, Brian Blevins, made the whole experience painless. Very helpful in showing me the features of the car and explaining how to use them Our salesperson, Brian Blevins, made the whole experience painless. Very helpful in showing me the features of the car and explaining how to use them. He was a joy to deal with and we are very pleased with the deal we got, and we love the Honda CBR! Thanks Brian! More
A fair and honest dealership, really! Just bought our second Honda from O'Donnell's Honda because of our great experience with buying the first there. Same great, no nonsense approach- jus Just bought our second Honda from O'Donnell's Honda because of our great experience with buying the first there. Same great, no nonsense approach- just courteous service and a great price. Not the flashiest dealership but a real rarity today, honest and straightforward car dealership. Keep up the good work!!!. More
O'Donnell is the Best! No messing around. I purchased my 2003 Honda Accord from O'DOnnell and just last weekend a 2016 Civic EX. They are the absolute best. They will actually give you a com I purchased my 2003 Honda Accord from O'DOnnell and just last weekend a 2016 Civic EX. They are the absolute best. They will actually give you a competitive price from the start. Others would not. And even after pitting 7 dealerships against one another and using 3 different online tools, site visits and phone calls, O'Donnell was STILL cheaper. Also,my sales person (Alex - hopefully i can use names here) knew more about the car then ANY other sales-person i dealt with at other dealerships. Still my best experience ever. There was one other Honda dealer and one Subaru dealer that were also good and deserve mentioning through this process - Criswell and Frederick Motor Cars. More
Made car buying fun This is my second car from O'Donnell Honda, and I will never go anywhere else. Everyone there is so easy to work with and very knowledgeable. Shayne This is my second car from O'Donnell Honda, and I will never go anywhere else. Everyone there is so easy to work with and very knowledgeable. Shayne made the whole car buying experience fun! More
My third Honda Excellent service. Received a quoted price on the internet so I knew exactly what I would pay. Personnel were very friendly and courteous. This was Excellent service. Received a quoted price on the internet so I knew exactly what I would pay. Personnel were very friendly and courteous. This was my third purchase from this dealership. More
Always a good experience! I just recently bought a new Accord - probably about my 5th!. I love my Accords - never a worry with maintenance. Terry Askin, my sales rep, is alw I just recently bought a new Accord - probably about my 5th!. I love my Accords - never a worry with maintenance. Terry Askin, my sales rep, is always so well informed and manages to get me great deals. I recommend Terry and O'Donnell to anyone I know who is interested in a car. Their Service Department is also tops. Why go anywhere else? More