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O'Steen Volvo Cars of Jacksonville

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
270 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
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10863 Philips Hwy

Jacksonville, FL

32256

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Showing 270 reviews

March 17, 2026

We worked with Ross & Kevin. Kevin was also exceptional, pleasant and very helpful. Very happy More

by maria.perricone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin G
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words! 😊 We’re thrilled to hear that both Ross and Kevin made your experience such a positive one. Providing exceptional, pleasant, and helpful service is exactly what we strive for, and it’s great to know they delivered! We truly appreciate your business and your feedback—enjoy your new vehicle, and please don’t hesitate to reach out if you need anything in the future! 🚗✨ -AS

March 12, 2026

Ross was great and went out of his way to personally deliver my car to my home! More

by ana_wood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the wonderful review! We’re thrilled to hear that Ross went above and beyond by personally delivering your vehicle to your home. Providing that extra level of care and convenience is exactly the kind of experience we strive to deliver. We truly appreciate you choosing O'Steen Volvo Cars of Jacksonville, and we’ll be sure to share your kind words with Ross and the rest of our team. Please don’t hesitate to reach out if there’s ever anything else we can assist you with. Enjoy your vehicle, and we look forward to seeing you again in the future! 🚗-AS

February 10, 2026

This is the third Volvo from O'Steen and first encounter with Salma. She was very knowledgeable about the vehicle, patiently answered questions and was my guide through vehicle set up. Customer focused and More

by Rwashingtono
Recommend Dealer
Yes
Employees Worked With
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your continued trust and loyalty—it truly means the world to us that this is your third Volvo from O’Steen! We’re thrilled to hear that your first experience with Salma was such a positive one. She takes great pride in making sure every guest feels confident and comfortable, especially during vehicle setup, and we’re so glad she was able to patiently guide you every step of the way. Your kind words about her professionalism and customer-focused approach will mean so much to her. Hearing that our team continues to provide exceptional service in a welcoming, customer-friendly environment is exactly what we strive for. Thank you again for being part of the O’Steen Volvo Cars of Jacksonville family—we look forward to serving you for many more Volvos to come! 🚗✨-AS

February 06, 2026

⭐️⭐️⭐️⭐️⭐️ I can’t say enough great things about O’Steen Volvo Cars of Jacksonville! I was treated with genuine kindness and respect. The entire team was incredibly friendly, professional, and efficient, ma More

by asarver10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike F
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Almir T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin G
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hong T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa F
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niyah G
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your amazing review! 🌟 We’re thrilled to hear that your experience at O’Steen Volvo Cars of Jacksonville was smooth, stress-free, and enjoyable. Our team takes great pride in providing honest, friendly, and professional service, and it means the world to know that it made such a positive impact on your visit. We can’t wait to welcome you back in the future, and we truly appreciate you recommending us to others. Thank you again for choosing O’Steen Volvo Cars of Jacksonville!-AS

February 04, 2026

Excellent service and no pressure. Very knowledgeable and would definitely recommend Almir, Ross, and Paul True professionals. More

by gsoli79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Almir T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the kind words! We’re thrilled to hear you received excellent, no-pressure service from our team. Almir, Ross, and Paul truly are professionals, and we’re glad their knowledge and dedication made your experience a great one. We sincerely appreciate the recommendation and look forward to assisting you again in the future!-AS

January 29, 2026

Fast, thorough, efficient and drama free. Very respectful of your time. I will purchase another Volvo from them in the future. More

by via_pa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike F
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa F
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the great review! We truly appreciate you recognizing our team’s commitment to being fast, thorough, and respectful of your time—no drama, just great service. We’re honored by your trust and look forward to helping you with your next Volvo when the time comes. Enjoy the drive! 🚗✨-AS

January 21, 2026

Great customer experience! Entire staff was pleasant & welcoming. Salma was very attentive & made sure our concerns were addressed. Paul, as always, was exemplary. Mark was pol More

by bmelvin7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New manager, Mark....excellent!
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Jan 21, 2026 -

bmelvin7 responded

O'Steen makes it happen!

Jan 22, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the wonderful 5-star review! We’re thrilled to hear that our entire team made you feel welcome and well taken care of. Salma’s attentiveness, Paul’s consistently exemplary service, and Mark’s dedication to ensuring your satisfaction truly reflect the experience we strive to provide. Your continued trust means the world to us—thank you for choosing O’Steen Volvo Cars of Jacksonville. We look forward to serving you again! ⭐🚗-AS

January 21, 2026

Holm Tea our salesman was awesome. He found us the exact car and in the color we wanted. He spent the time to get us up to speed on all the improvements. He was great. More

by Thomas.pickard60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hong T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you for the great review! We’re so happy to hear that Hong Tea provided such an awesome experience. Finding the exact vehicle you wanted—right down to the color—and taking the time to walk you through all the improvements is what great service is all about. We’ll be sure to pass along your kind words to Hong. Congratulations on your new car, and thank you for choosing O'Steen Volvo Cars of Jacksonville! 🚗✨-AS

January 18, 2026

We were very pleased with how easy Woody O’cain made the process. He was extremely helpful and was always available for any questions we had… we highly recommend him! More

by mgolderman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody O’cain
Report | Print
Jan 20, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the kind review! We’re thrilled to hear that Woody O’Cain made your experience easy, smooth, and stress-free. His availability and dedication to helping our customers truly make a difference. We appreciate your recommendation and thank you for choosing O'Steen Volvo Cars of Jacksonville — please let us know if we can help with anything in the future!-AS

January 01, 2026

Very easy purchase, no pressure, just a straight forward experience. Now just filling space on the review. More

by bcnelsen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you for the 5-star review! We truly appreciate you taking the time to share your experience. We’re glad to hear your purchase was easy, straightforward, and pressure-free—that’s exactly the experience we strive to provide every customer. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. Enjoy your new vehicle! 🚗✨-AS

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