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O'Steen Volvo Cars of Jacksonville

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
268 Reviews
At O'Steen Volvo of Jacksonville, your satisfaction is at the heart of everything we do. Our dedicated teams are well-equipped to cater to your requirements from the minute you step in, whether you're shopping for your next vehicle or maintaining your current one.
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10863 Philips Hwy

Jacksonville, FL

32256

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Showing 268 reviews

February 10, 2026

This is the third Volvo from O'Steen and first encounter with Salma. She was very knowledgeable about the vehicle, patiently answered questions and was my guide through vehicle set up. Customer focused and More

by Rwashingtono
Recommend Dealer
Yes
Employees Worked With
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your continued trust and loyalty—it truly means the world to us that this is your third Volvo from O’Steen! We’re thrilled to hear that your first experience with Salma was such a positive one. She takes great pride in making sure every guest feels confident and comfortable, especially during vehicle setup, and we’re so glad she was able to patiently guide you every step of the way. Your kind words about her professionalism and customer-focused approach will mean so much to her. Hearing that our team continues to provide exceptional service in a welcoming, customer-friendly environment is exactly what we strive for. Thank you again for being part of the O’Steen Volvo Cars of Jacksonville family—we look forward to serving you for many more Volvos to come! 🚗✨-AS

February 06, 2026

⭐️⭐️⭐️⭐️⭐️ I can’t say enough great things about O’Steen Volvo Cars of Jacksonville! I was treated with genuine kindness and respect. The entire team was incredibly friendly, professional, and efficient, ma More

by asarver10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike F
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Almir T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin G
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hong T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa F
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niyah G
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your amazing review! 🌟 We’re thrilled to hear that your experience at O’Steen Volvo Cars of Jacksonville was smooth, stress-free, and enjoyable. Our team takes great pride in providing honest, friendly, and professional service, and it means the world to know that it made such a positive impact on your visit. We can’t wait to welcome you back in the future, and we truly appreciate you recommending us to others. Thank you again for choosing O’Steen Volvo Cars of Jacksonville!-AS

February 04, 2026

Excellent service and no pressure. Very knowledgeable and would definitely recommend Almir, Ross, and Paul True professionals. More

by gsoli79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Almir T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the kind words! We’re thrilled to hear you received excellent, no-pressure service from our team. Almir, Ross, and Paul truly are professionals, and we’re glad their knowledge and dedication made your experience a great one. We sincerely appreciate the recommendation and look forward to assisting you again in the future!-AS

January 29, 2026

Fast, thorough, efficient and drama free. Very respectful of your time. I will purchase another Volvo from them in the future. More

by via_pa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike F
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa F
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the great review! We truly appreciate you recognizing our team’s commitment to being fast, thorough, and respectful of your time—no drama, just great service. We’re honored by your trust and look forward to helping you with your next Volvo when the time comes. Enjoy the drive! 🚗✨-AS

January 21, 2026

Holm Tea our salesman was awesome. He found us the exact car and in the color we wanted. He spent the time to get us up to speed on all the improvements. He was great. More

by Thomas.pickard60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hong T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you for the great review! We’re so happy to hear that Hong Tea provided such an awesome experience. Finding the exact vehicle you wanted—right down to the color—and taking the time to walk you through all the improvements is what great service is all about. We’ll be sure to pass along your kind words to Hong. Congratulations on your new car, and thank you for choosing O'Steen Volvo Cars of Jacksonville! 🚗✨-AS

January 21, 2026

Great customer experience! Entire staff was pleasant & welcoming. Salma was very attentive & made sure our concerns were addressed. Paul, as always, was exemplary. Mark was pol More

by bmelvin7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New manager, Mark....excellent!
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Jan 21, 2026 -

bmelvin7 responded

O'Steen makes it happen!

Jan 22, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the wonderful 5-star review! We’re thrilled to hear that our entire team made you feel welcome and well taken care of. Salma’s attentiveness, Paul’s consistently exemplary service, and Mark’s dedication to ensuring your satisfaction truly reflect the experience we strive to provide. Your continued trust means the world to us—thank you for choosing O’Steen Volvo Cars of Jacksonville. We look forward to serving you again! ⭐🚗-AS

January 18, 2026

We were very pleased with how easy Woody O’cain made the process. He was extremely helpful and was always available for any questions we had… we highly recommend him! More

by mgolderman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody O’cain
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Jan 20, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the kind review! We’re thrilled to hear that Woody O’Cain made your experience easy, smooth, and stress-free. His availability and dedication to helping our customers truly make a difference. We appreciate your recommendation and thank you for choosing O'Steen Volvo Cars of Jacksonville — please let us know if we can help with anything in the future!-AS

January 01, 2026

Very easy purchase, no pressure, just a straight forward experience. Now just filling space on the review. More

by bcnelsen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Erler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2026 -

O'Steen Volvo Cars of Jacksonville responded

Thank you for the 5-star review! We truly appreciate you taking the time to share your experience. We’re glad to hear your purchase was easy, straightforward, and pressure-free—that’s exactly the experience we strive to provide every customer. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. Enjoy your new vehicle! 🚗✨-AS

December 31, 2025

Honest, reliable, helpful, knowledgeable, patient. Jason was amazing! He took time with me and explained all of my options! He has followed up with me after my purchase. More

by cdelay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike F
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin G
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your fantastic review! We’re thrilled to hear that Jason provided such honest, knowledgeable, and patient service, taking the time to explain all of your options. We’re glad he’s been following up to ensure everything is going smoothly—your kind words mean a lot to him and our team! Enjoy your new vehicle, and thank you for choosing O'Steen Volvo Cars of Jacksonville! 🚗✨-AS

December 30, 2025

Everyone at this friendly dealership goes out of their way to help you in any way they can. They had everything ready for our appointment to lease our sixth Volvo. More

by beachtop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salma B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Stapleton, Service; Woody O'Cain, Finance
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Dec 31, 2025 -

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your wonderful review! We’re honored to have helped you with your sixth Volvo lease—that’s amazing! It’s always our goal to make every visit smooth and enjoyable, and we’re thrilled to hear our team delivered a friendly and seamless experience. We truly appreciate your continued trust and loyalty! 🚗✨-AS

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