
Ourisman Fairfax Toyota
Fairfax, VA
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947 Reviews of Ourisman Fairfax Toyota
Best experience great service I had the opportunity to buy the car I wanted and I loved the way Tony Almendariz, Mr.Singh and Jeff Holt Help me. Thanks! I had the opportunity to buy the car I wanted and I loved the way Tony Almendariz, Mr.Singh and Jeff Holt Help me. Thanks! More
Warranty work Went to Ourisman for warranty work . Mr. Koziol was friendly, professional and clearly knows his business. Couldn't ask for a better professional to w Went to Ourisman for warranty work . Mr. Koziol was friendly, professional and clearly knows his business. Couldn't ask for a better professional to work with. More
Service people were mexcellent. Excellent service and very helpful. I would definitely use Ourisman service again.. Very comfortable waiting room. When I asked if I could get my fro Excellent service and very helpful. I would definitely use Ourisman service again.. Very comfortable waiting room. When I asked if I could get my front window cleaned, Michael took my car to have it cleaned. It was the best car wash I have ever had! More
Service Maintenance 45,000 miles Service maintenance was performed quickly and efficiently. No problems were found. Service advisor responded to questions concerning future requirem Service maintenance was performed quickly and efficiently. No problems were found. Service advisor responded to questions concerning future requirements. This was the last service under extended service contract.. More
Pleasant Experience As soon as I got out of my car, I received a very professional greeting. I was quickly moved to a salesman and given the opportunity to test drive. As soon as I got out of my car, I received a very professional greeting. I was quickly moved to a salesman and given the opportunity to test drive. While test driving, I was given an explanation of all the features and was completely taken aback by everything. I was sold! I made it to finance and was greeted courteously and began the lengthy process of financing a deal. Jeff, was able to walk me through the process quicker than I have gone through financing before, so I was pleasantly surprised. Once all the paperwork was done, I needed to wait for some protective chemicals to be put on, so I was able to enjoy the comfortable waiting area. Once my vehicle was ready, I received tutorials on a couple of the features. They helped me sync my phone and understand the basics of the navigation system. I was happy they automatically did this instead of me having to ask for help. This experience was the best car buying experience I have ever had and would definitely suggest Ourisman Fairfax to anyone looking to buy a Toyota, More
Simon is awesome!!!! I love the fact that he listened to me about what I wanted done and did exactly what he said that he was going to do and had me in and out in less tim I love the fact that he listened to me about what I wanted done and did exactly what he said that he was going to do and had me in and out in less time. Simon has such a great attitude and so pleasant to work with. He made me feel like we had known each other forever and yet just met. I really felt in good hands with Simon and have complete trust that my van was in good hands with him. If he is the face of Toyota all of the time, I would probably buy another vehicle in the future due to him. More
Great Service at Fairfax Toyota I appreciate the professional, courteous and very thoughtful service that I alway receive at Ourisman Toyota. David always takes care of us and clea I appreciate the professional, courteous and very thoughtful service that I alway receive at Ourisman Toyota. David always takes care of us and clearly explains all the service that needs to be done trying to minimize any extra costs. The waiting room is very clean and set up with wifi and TVs to make the wait easier. More
Excellent service Been going to Ourisman for service for many many yrs. Just leased my second car from them-very good customer service. But I will def.will keep on gong Been going to Ourisman for service for many many yrs. Just leased my second car from them-very good customer service. But I will def.will keep on gong there More
Great customer service from all encountered at the dealershi Used the UBS (United Buying Service) to buy a Toyota Sienna with Access Seating and worked with Tony Armendiaz. Very knowledgeable and had answers for Used the UBS (United Buying Service) to buy a Toyota Sienna with Access Seating and worked with Tony Armendiaz. Very knowledgeable and had answers for all my questions. He was very patient in explaining all the features of our new car. Great experience. More
Great service, quality workmanship, courteous personnel Courtesy, professional, attentive, always go beyond my expectations in service and follow up, all describe my experiences with Ourisman Fairfax Toyota Courtesy, professional, attentive, always go beyond my expectations in service and follow up, all describe my experiences with Ourisman Fairfax Toyota. I live near the Pentagon in Arlington and I have always chosen to go to Fairfax for my preferred Avalon services over the past 5 years and I will continue to do so in the future. More