Ourisman Fairfax Toyota

Professional, friendly service Service department is efficient and very accommodating of customers' schedules. Hours are flexible. Service reps are friendly, curteous, and knowled Service department is efficient and very accommodating of customers' schedules. Hours are flexible. Service reps are friendly, curteous, and knowledgeable, with minimal "up sell" pressure. You can feel confident that your vehicle is in good hands and is well maintained when you rely on the Ourisman service team. More

Saturday afternoon, finished everything I aways dread the call back, but Ourisman took care of us very well, and the discount was greatly appreciated. Luis did a great job keeping me post I aways dread the call back, but Ourisman took care of us very well, and the discount was greatly appreciated. Luis did a great job keeping me posted and having a loaner vehicle was a great help. More

very good buying experance. met with Tony.He walked us through all of terms of purchaseing our new toytota Avalon.Best new car purchase we have ever made outstanding!! met with Tony.He walked us through all of terms of purchaseing our new toytota Avalon.Best new car purchase we have ever made outstanding!! More

Owner Friendly good customer service, explains abou car V/S price and models. No hesitase to answer any questions abou car. One of best Toyota dealer in the Friendly good customer service, explains abou car V/S price and models. No hesitase to answer any questions abou car. One of best Toyota dealer in the town More

5,000 miles inspection I been there for first inspection. Wait time was less than one hour. The staff was very friendly and professional. Strongly recommend to everyone. T I been there for first inspection. Wait time was less than one hour. The staff was very friendly and professional. Strongly recommend to everyone. Thanks. More

Excellent service As always, I received prompt and excellent service from the service department. While my appointment was not with Dane, Dane promptly checked me in a As always, I received prompt and excellent service from the service department. While my appointment was not with Dane, Dane promptly checked me in and got my car ready for servicing. I was told of all my service needs and given a estimate window for repairs that was met. Carroll informed me when my car was ready for pick up and told me there were no other issues to be concerned about. More

35000 mile service Not the cheapest place in town but very friendly, wash your car, has a nice lobby, and seem to do a good job. Dane was very helpful. Not the cheapest place in town but very friendly, wash your car, has a nice lobby, and seem to do a good job. Dane was very helpful. More

Great Service As usual, my experience dealing with Ourisman Toyota service was of the highest order. Work completed on time and I was kept informed of progress. Car As usual, my experience dealing with Ourisman Toyota service was of the highest order. Work completed on time and I was kept informed of progress. Car was returned to me sonic-and-span. I'll be back! More

Expensive repair but a good experience overall. David was a great advisor. My only concern is that I was told about a leak in my transmission. There is no evidence of a leak in my driveway. Next ti David was a great advisor. My only concern is that I was told about a leak in my transmission. There is no evidence of a leak in my driveway. Next time I'm there for repair, I would like to see the issue before authorizing the work. More

Excellent service for my Highlander Carroll Hyman scheduled my appointment to accommodate my schedule. He quickly checked me in and I got my loaner car and was on my way. Carroll kept Carroll Hyman scheduled my appointment to accommodate my schedule. He quickly checked me in and I got my loaner car and was on my way. Carroll kept me informed on the maintenance being performed, and my Highlander was ready when it was promised. Repairs were covered by my warranty, and the Service Center coordinated everything with the warranty company to ensure those charges were paid and not charged to me. More