Ourisman Fairfax Toyota

Excellent experience Dane was very helpful and identified an unanticipated problem with our brakes . I'm pleased with our experience and would return to the dealership. T Dane was very helpful and identified an unanticipated problem with our brakes . I'm pleased with our experience and would return to the dealership. Thanks much, Catherine Harnett More

Great as usual Last minute, dropped it off, they had it ready for me before I could get back! Convenient shuttle ride to and from the metro. Even washed the car on a Last minute, dropped it off, they had it ready for me before I could get back! Convenient shuttle ride to and from the metro. Even washed the car on a rainy day. More

Excellent 15000 mile service I have excellent service experience since 2015 purchase of my Camry. The service advisor, Mustafa, was particularly helpful for current and future ser I have excellent service experience since 2015 purchase of my Camry. The service advisor, Mustafa, was particularly helpful for current and future service needs. I recommend this organization and service staff. More

Good service but I have concerns 1) charged twice for allignement 2) Battery replaced less than two years, never done earlier I have used the battery for 5 or 6 years 3) I have 1) charged twice for allignement 2) Battery replaced less than two years, never done earlier I have used the battery for 5 or 6 years 3) I have insurance agreement for interior cleaning and please arrange More

Service The best this far will always come to Ourisman for my service repair and more thanks guys you will see my and my vehicle in the future The best this far will always come to Ourisman for my service repair and more thanks guys you will see my and my vehicle in the future More

Thank you for the good service Luis service my Camry and was extremely friendly and outgoing. He conducted my work efficiently given the business of the dealership that day and I lo Luis service my Camry and was extremely friendly and outgoing. He conducted my work efficiently given the business of the dealership that day and I look forward to returning for the next 5,000 mile check-up. More

Very satisfied customer! Just took my new Highlander to the Ourisman service center for the 5,000 mile scheduled maintenance check-up. Easy to schedule. Good service. Frien Just took my new Highlander to the Ourisman service center for the 5,000 mile scheduled maintenance check-up. Easy to schedule. Good service. Friendly staff. Even washed my car! My first visit was great. I've been very impressed with this dealership. More

Excellent Cutomer Service Mustafa provided great service as my service coordinator. He kept me informed and the car was returned in good time. Tang, your courtesy driver, also Mustafa provided great service as my service coordinator. He kept me informed and the car was returned in good time. Tang, your courtesy driver, also deserves credit for the nice job he does ferrying customers around who don't wait for their cars. More

60,000 mile check up of my 2012 Prius As I have been for the past 5,000 mile increments, I appreciate and am grateful for the excellent professional service and communication of each inter As I have been for the past 5,000 mile increments, I appreciate and am grateful for the excellent professional service and communication of each interaction with all employees. Dane has been very helpful in dealing with each check up and what few repairs have been needed. Thanks, Chuck Hudson More

Good buying experience Fair and competitive price and an overall good buying experience with little pressure and efficient paperwork processing made the auto purchasing proc Fair and competitive price and an overall good buying experience with little pressure and efficient paperwork processing made the auto purchasing process painless and smooth More