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Ourisman Honda of Laurel - Service Center

Laurel, MD

4.6
89 Reviews

89 Reviews of Ourisman Honda of Laurel - Service Center

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May 01, 2024

The service department was very professional and the service was complete and very timely. The car was returned clean with all the services completed. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Oil & filter change…2015 Honda Fit EX…$59. 95 advertised price…$76.74 Final Price…Was told before wok started. More

by kadovp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Apr 30, 2024 -

Ourisman Honda of Laurel responded

Thank you for bringing this matter to our attention, and we sincerely apologize for any confusion regarding the pricing of your recent oil and filter change for your 2015 Honda Fit EX. Please contact our service manager Bill Lavin 2 blavin@ourismancars.com if you need anything else.

April 30, 2024

Chris was very helpful in scheduling and arranging shuttle transportation during Honda my repairs. Although I had a nice experience, I won't drop off my vehicle on a Friday due to leaving it for a who More

by susan.ardolini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Platon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Ourisman Honda of Laurel responded

Thank you for taking the time to share your experience with us! We're pleased to hear that Chris provided you with helpful assistance in scheduling.

April 27, 2024

A great and professional experience this morning with the service department. Gerald Brown explained everything clearly and was patient with my questions. The waiting area was clean and all interactions I wi More

by jenneller72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 29, 2024 -

Ourisman Honda of Laurel responded

Thank you for sharing your experience with us! We're delighted to hear that you had a great and professional experience with our service department.

April 21, 2024

Friendly staff, very professional, pointed out other issues I was not aware of and repairs were done immediately.. More

by dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Ourisman Honda of Laurel responded

Thank you for this amazing review, Dean.

April 05, 2024

Always friendly and professional. Reliable and honest -- I can always trust their assessment of my car. More

by Jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Platon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Ourisman Honda of Laurel responded

Thank you for such a great review!

April 05, 2024

The service was fast, clean and transparent. They showed me everything that was wrong even with pictures of how dirty my filters were. Will recommend to all my friends. More

by CG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Ourisman Honda of Laurel responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our service fast, clean, and transparent.

Apr 09, 2024 -

Ourisman Honda of Laurel responded

Thank you

February 23, 2024

Jason was great and service was excellent when I got my oil changed. He’s an excellent worker there. He should get a pay raise👍🏻 More

by Karen Lehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 23, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for your kind words about Jason, Karen. We really appreciate your business.

February 20, 2024

Excellent service ! ! My first time ever going to one and I couldn’t have asked for a better service especially from Jason Taylor he helped me understand everything and m More

by Xenia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Taylor
Feb 23, 2024 -

Ourisman Honda of Laurel responded

It's great to know that Jason Taylor provided outstanding service and made your first visit smooth and easy. Thank you for your business.

February 20, 2024

Outstanding service, friendly staff, very helpful, great and convenient location. Highly recommend. Nice work all around! More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Platon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris row
Feb 23, 2024 -

Ourisman Honda of Laurel responded

Thank you so much for your amazing review.

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