Oxmoor Toyota

We provided preliminary info via their well-designed website, and were contacted by Steve about the car we were interested in. They had no model in stock of the type we wanted, but he checked and found website, and were contacted by Steve about the car we were interested in. They had no model in stock of the type we wanted, but he checked and found one being built right in Kentucky and offered to order it for us. And all that was before we even went in to the dealership. At the dealership, friendly professional Steve Whittaker gave us a terrific deal on the still being built brand new 2007 model we wanted, let us take a similar car for a test drive by ourselves for about 1/2 hour, and then found other ways to reduce the price even further, and get us an XM satellite radio installed ABSOLUTELY FREE. No trade in, no down payment, excellent price, new car they ordered from the plant, one of the best new car experiences we have ever had. I would buy again from Oxmoor Toyota in a heartbeat. Their whole attitude from start to finish was one of courtesy, professionalism, and desire to satisy us. No, I am not an employee of Oxmoor Toyota. I am an IT consultant, and do not give out glowing reviews lightly. This dealer just happens to deserve one. More

Oxmoor Toyota: Cares only about who's going to buy! Oxmoor Toyota: Cares only about who's going to buy! They'll get your sale and not even look back. They sold me a truck 50 miles away that had alre Oxmoor Toyota: Cares only about who's going to buy! They'll get your sale and not even look back. They sold me a truck 50 miles away that had already been sold! Then they gave ME and ultimatum whether to back out or take a different truck. I said no. They found another truck exactly like the one I bought and said it will be 18-24 days until I'll get it. I said no. I had to complain to the head man to get one 5 days later. 5 days have passed; no truck and nobody knows where its at. Those Oxmoor fools need to get something straight before somebody like me straightens it out for them! More

I went to the dealer with a check from my financial institution. Bought a Corolla that would be dleivered in five days. As I was leaving the sales person told me "we might call you tonight, becase it institution. Bought a Corolla that would be dleivered in five days. As I was leaving the sales person told me "we might call you tonight, becase it might be here". Two weeks later - NO car. After 3 weeks I went back for my money as was treated like I was robing the bank. I will not even drive by this dealer. They did not called me once to provide me a status on the car. When ever I called to check I would be passed from numerous associates with no answer and no customer service skills. You need to add "it sucks" to this rating. More