Palm Coast Ford - Service Center

Service as expected Things were a little disorganized at entry, perhaps because 4-5 cars pulled in at about the same time. But someone other than my assigned service rep Things were a little disorganized at entry, perhaps because 4-5 cars pulled in at about the same time. But someone other than my assigned service rep quickly jumped in to assist me so they could start on my oil change. Service was performed in just under an hour and I received a full report at the end. More

LOF wheel rotate and balance. Problem with radio and rattle Unable to confirm concern with radio and rattle. I will make another appointment in future. Request some one take ride with me to hear rattle. Radi Unable to confirm concern with radio and rattle. I will make another appointment in future. Request some one take ride with me to hear rattle. Radio problem has a lot of info on you tube about problem. More

Excellent service Greeted promptly and check-in was quick and easy. Work was completed earlier than promised and I was notified by mobile phone as soon as vehicle was Greeted promptly and check-in was quick and easy. Work was completed earlier than promised and I was notified by mobile phone as soon as vehicle was ready for pickup. All work was explained and any questions answered to my satisfaction. Service department appeared to be very organized and efficient. More

Never disappointed I've used their service department for 14 years (3 different vehicles). They've always been courteous and professional. I've never had any complaint I've used their service department for 14 years (3 different vehicles). They've always been courteous and professional. I've never had any complaints about the work done. More

Recall Notice handled with knowledge and and smile. We received a recall notice for the air bag in our 2012 Ford Fusion saying that the part wasn't in but Ford Motor Co would be happy to rent a car for We received a recall notice for the air bag in our 2012 Ford Fusion saying that the part wasn't in but Ford Motor Co would be happy to rent a car for us for up to 60 days. I thought that was a come-on. David was right there to answer our questions, and handled every detail for us. He went above and beyond the call of duty. The 2017 Ford Escape we drove was really a joy to drive....so much so, we traded in the Fusion and bought a 2015 Ford Escape. Thank you to the sales department as well as the Service Center. Jim Sennello More

My experience summarized I went in for my first oil change on a 6 month old vehicle and they completed that just fine. They also do some other looking around and saw a small o I went in for my first oil change on a 6 month old vehicle and they completed that just fine. They also do some other looking around and saw a small oil leak. They ordered the part, I returned, they fixed it. More

Servicing old car vs. buying new Sales Associate Daryan Sullivan was right were he needed to be this past Saturday( 6-16-18) morning as I waited in the service department for my 2015 Sales Associate Daryan Sullivan was right were he needed to be this past Saturday( 6-16-18) morning as I waited in the service department for my 2015 Fusion Titanium to have the oil changed. I was told I needed a few other minor repairs and replacements. I looked up to see Mr. Sullivan standing there and very matter of fact, he asked me if I I would like to see if I could do better. I took the time and found a MUCH better situation with a 2018 Ford Escape! I was not planning on a new car but I'm sure happy I did. More

Professional & friendly service I came to Palm Coast Ford to get an oil change for my car. It wasn’t my first time, and definitely wasn’t my last. This location is busy but the staff I came to Palm Coast Ford to get an oil change for my car. It wasn’t my first time, and definitely wasn’t my last. This location is busy but the staff are very professional and friendly. I was in and out in about an hour! More