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Paragon Acura
Queens, NY
1,843 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing.
We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,843 reviews
July 05, 2015
Service is very very bad!!! I did not buy my 2016 acura mdx sh-awd from Paragon Acura and therefore cannot talk about the sales experience. However, I installed roof-rails, cross I did not buy my 2016 acura mdx sh-awd from Paragon Acura and therefore cannot talk about the sales experience. However, I installed roof-rails, cross bars, and fog lamp from this dealer's service shop. My service advisor was very good and took time to hear from me what I wanted done. Even though I had to call to find out if my car was ready to pick up, it wasn't a big deal that I did not get any call from my advisor as he promised he would. The reason, why I am not satisfied is because when I went to pick up my car my car was dirty from the roof rail and fog lamp installation. There were fingerprints and all sorts of other marks on both the rear doors and on the front bumper. My advisor already left when I went to pick my car and I told the guy that I wanted the grille that came off from my car to install the fog lamp because they were about $90 each. The guy told me he would have my advisor call me but that never happened. Next day or the day after, I got a call from the survey dept of Paragon Acura and I explained her the entire situation and she told me sorry and assured me that I would get a call from my advisor to resolve this issue. That did not happen. So, now that I brought my car back home, I decided to wash the car to take off those finger prints. After I washed and dried my car, what I noticed were not one but countless number of scratches on both my rear doors. Scratches are minor but you can notice them and there are lots of them. This scratch seems to be made from someones belt as they were trying to install the roof rails (just a guess). I just bought this car a month back. Imagine how I would feel! This is a close to $60 K car and thats how they serviced it. I would never go back to this dealership for servicing and if you care for your car, you should look elsewhere for servicing. More
by ajubayer
Employees Worked With
Peter - Service Advisor, Tony (I think the name is correct) - took the car key from at pickup, and Taylor - survey specialist
Helpful July 04, 2015
Great sales with Great service We successfully bought our dream car today at our expected price and with great service given by Thomas Ng.. Today was our third time visiting this de We successfully bought our dream car today at our expected price and with great service given by Thomas Ng.. Today was our third time visiting this dealership and Thomas always shows his great patience towards us explaining what we could get from a purchase here and why Acura is our best choice. from three times visits, we really feel Thomas is an honest sales and trustworthy. I will definitely recommend him to my friends who want to buy new cars in future. Great sales, great service. More
by Xincentury
Employees Worked With
Thomas Ng
June 28, 2015
Great deal and great service ! I am writing a review because of the great experience I had thanks to Thomas ! Not only did he try to find the perfect deal to fit my budget, but he w I am writing a review because of the great experience I had thanks to Thomas ! Not only did he try to find the perfect deal to fit my budget, but he was also very friendly and helpful . I was only coming to get an idea of my car options and ended up leasing one. All in all it was great working with him . More
by Nevin Mohsen
Employees Worked With
Thomas Ng
June 26, 2015
Great! Place and Great people I went to Pargon just to look and get an idea as to what I can get and afford. And to my surprise I sign a contract and ended with a great 2011 Acur I went to Pargon just to look and get an idea as to what I can get and afford. And to my surprise I sign a contract and ended with a great 2011 Acura RDX . The people at this dealership especially Thomas Ng were very nice and professional. It even seem like a great place to work ??. If you're looking to purchase any car from this dealership - this is the place Ito go. More
by Linda03
Employees Worked With
Mike Francis, Thomas Ng
June 25, 2015
What's for you will never miss you I had a great experience at Paragon Acura. I went to just look at a dream car and after talking with Thomas he helped me make my decision by assuring I had a great experience at Paragon Acura. I went to just look at a dream car and after talking with Thomas he helped me make my decision by assuring me and walking me through the entire process effortlessly. The entire experience was seamless. Although I disng plan on purchasing that day I am now happy that I did. More
by TLimengo
Employees Worked With
Thomas Ng
June 24, 2015
A great experience Our experience with Thomas Ng was a great one. He took the time to talk to us even on his day off. He made buying our car a very easy and pleasant exp Our experience with Thomas Ng was a great one. He took the time to talk to us even on his day off. He made buying our car a very easy and pleasant experience. He is very knowledgeable and professional yet fun and approachable. Mike Frances in finance was also a pleasure to work with. He explained various options and got the best terms for us. Adrian and Mark clearly love their jobs and were very helpful going over our new car with us. Enes the sales manager went out of his way to help us in with our old car, offering to keep it there for us until we made other arrangements. More
by Happy Buyer
Employees Worked With
Adrian, Mark & Enes, Mike Francis, Thomas Ng
June 17, 2015
Excellent Service...TLX is awesome I arrived at the dealer at 6PM and out by 8PM with my certified TLX. Thomas was very quick and his level of customer service was excellent. I will d I arrived at the dealer at 6PM and out by 8PM with my certified TLX. Thomas was very quick and his level of customer service was excellent. I will definitely seek out for him when I return to upgrade the car again. The dealership was excellent and I highly recommend them! More
by pkim2976
June 16, 2015
Love my new RDX I was ready to purchase an Audi Q5 and my co-worker insisted I check out the Acura RDX. I had a test drive on Thursday and picked up my new car on Fri I was ready to purchase an Audi Q5 and my co-worker insisted I check out the Acura RDX. I had a test drive on Thursday and picked up my new car on Friday! Patrick Cabarcas was my sales person. He took me for a test drive and gave me a demonstration of many of the car's features prior to me getting behind the wheel. I was quite impressed with the car. Patrick worked with me to come up with the right numbers for my lease. I have only had the car for 3 days and am still discovering new features. I got the 2016 with the advanced package so there is much to learn. I have not yet had any experience with the service department, but Mike Francis, in finance was easy to work with. More
by FatCat
Employees Worked With
Mike Francis, Patrick Cabarcas
June 15, 2015
Excellent Went to Paragon Acura in Queens today to purchase a RDX, and I must say that the sales service I received was excellent!! Our sales person was Jose Pe Went to Paragon Acura in Queens today to purchase a RDX, and I must say that the sales service I received was excellent!! Our sales person was Jose Perez. He helped us find the right car, was very transparent, and made the transaction as seamless as possible. He made us feel at home, he spoke our language (Spanish), explained all of the options to us, and since I had to go to work, he got some paperwork together for me to finalize the deal and personally delivered the vehicle to me at work where we finalized the transaction!!. He is simply the best!! His sales manager even helped us get a matching interest rate on our loan (which saved us a trip to the bank), and we thank him for that, and the management team sprung in to action to help correct a Carfax report issue. More
by David G.
Employees Worked With
June 11, 2015
Very good service Thomas Ng was very helpful to accommodate my need with the new car. He was very friendly and went above and beyond to get me what I need. I would defi Thomas Ng was very helpful to accommodate my need with the new car. He was very friendly and went above and beyond to get me what I need. I would definitely recommend his services and the Paragon Acura dealership More
by Nyc 123
Employees Worked With
Thomas Ng
