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Park Place Lexus Grapevine

Grapevine, TX

4.8
2,301 Reviews

901 E State Hwy 114

Grapevine, TX

76051

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Showing 2,301 reviews

January 19, 2017

Awesome car buying experience!! I am so happy to have experience a hassle/haggle free car buying experience. I am so in love with my Lexus and this made it even more enjoyable to dri More

by B Mays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Welter
January 18, 2017

The Best Car Buying Experience Buying from Park Place Lexus Grapevine was the best car buying experience I have ever had! Josh Patel was awesome to deal with! I live out of town a More

by LALady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patel
Jan 19, 2017 -

Park Place Lexus Grapevine responded

Hello, We're so happy you had a chance to experience the Park Place Lexus Grapevine commitment to exceptional client care. We are pleased that Josh went above and beyond so that you could view the RX350 in which you were interested, even going so far as to keep you informed of DFW weather conditions prior to your visit. We look forward to working with you again in the future!

January 17, 2017

Amazing Park Place Lexus is amazing. This is my second car from them and Becky Gustafsson was my sales person both times. I feel like she is family as she has More

by Jcjeffery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Gustafsson
January 16, 2017

Good experience We were pleased with our experience with Park Place and it's staff. We will continue being customers in the future. Thanks for our new car! More

by Charles R Gamble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Akingbolagun
January 16, 2017

Great experience! I purchased a car at Park Place Lexus Grapevine 5 years ago and had a good experience and decided to return when it was time to update. Josue Escoto i More

by Leanne Busch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josue Escoto
January 11, 2017

Best service ever! I never knew a car buying experience could be so pleasant. I would recommend you work with Bobby Heffernan! He made it so easy and quick. More

by Lewyatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Heffernan
January 11, 2017

Great Dealership!!! I found a used car on their website and was contacted by Shane Welter who was very knowledgeable and helpful throughout the process. I basically did e More

by Marve Lous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Welter
Jan 12, 2017 -

Park Place Lexus Grapevine responded

Marve, Shane Welter and the rest of the team appreciates the kind words! No matter the type of vehicle you're buying, you deserve a five-star customer experience worthy of the Park Place Lexus Grapevine name. We're so happy that Shane made your transaction easy by preparing the paperwork prior to your arrival at the dealership. We look forward to working with you again on your next vehicle purchase!

January 11, 2017

Comfortable Craig Williams was a pleasure to work with. He was patient and helpful as I decided which car was right for me. Walked me through the process and More

by Tam123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Williams
January 05, 2017

Hate car buying process but this was pretty painless I don't like dealing with the whole car buying situation. We did all our research online and talked to Danny via email and one short phone call. Com More

by travis1016
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Cantu
Jan 06, 2017 -

Park Place Lexus Grapevine responded

Travis, We appreciate you taking the time to leave us great feedback! Efficiency is very important to us, as we know that the traditional car-buying experience is not something most typically look forward to. We're glad that Danny Cantu was respectful of your time and helped you complete your transaction in under an hour and a half. Enjoy your new vehicle!

January 04, 2017

Repeat Customer! I came back to Park Place after three years because the service and staff were excellent the first time around and I am happy to say that the second v More

by AngelaM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Escoto
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