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Parks Hyundai of Gainesville

Gainesvile, FL

Overview
Employees
Reviews
Vehicles
4.3
1,060 Reviews
Welcome to Hyundai Of Gainesville Hyundai of Gainesville serving Gainesville, Middleburg, Lake City, Ocala, and Palatka is proud to be an automotive leader in our community. Since opening our doors, Hyundai of Gainesville has maintained a solid commitment to you, our customers, offering the widest selection of Hyundai vehicles and ease of purchase. Whether you are in the market to purchase a new Hyundai, a used/pre-owned vehicle, or if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer, you can trust that Hyundai of Gainesville will get you into the automobile of your choice. Hyundai of Gainesville's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at 866-308-3116 if you have any questions
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3111 N Main St

Gainesvile, FL

32609

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Showing 1,061 reviews

September 29, 2025

Didn't fix the problem, took extra days with no communication, and didn't even do the simple oil change I wanted. At least 7 e mails having to do with appointments and changes, just poor. I have More

by mpo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not going to say, only partly his fault.
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Oct 02, 2025 -

Parks Hyundai of Gainesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Oct 02, 2025 -

Parks Hyundai of Gainesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 29, 2025

We had an appointment with one person who was busy when we arrived, so right away another person was able to help us. Both people were kind and helpful. More

by thorfran
Recommend Dealer
Yes
Employees Worked With
Edwin and Alex were the people in service who helped us. Very good people.
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Sep 29, 2025 -

Parks Hyundai of Gainesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Local Roots. Legendary Rides. Community Pride.

September 27, 2025

Dealership was fine. The only negative issue was the dealer fees were way too high. More

by dsterman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil
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Sep 28, 2025 -

Parks Hyundai of Gainesville responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Local Roots. Legendary Rides. Community Pride.

September 26, 2025

The Service Team at Parks Hyundai was professional, courteous and delivered my car on time. They did a great job performing my 22,000 mile service on our Palisade. More

by davidmarch13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvyn Andreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2025 -

Parks Hyundai of Gainesville responded

Thanks for sharing your thoughts about your experience with Parks Hyundai of Gainesville. We appreciate your business and hope to see you again soon! Local Roots. Legendary Rides. Community Pride.

September 24, 2025

Pathetic service department, they refuse to replace a faulty radio, kept my car for 5 days to replace a tire, and made me drive to town 4 separate times to get it, without a new tire, Had it in twice t More

by jimt1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luciano the service manager
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Sep 27, 2025 -

Parks Hyundai of Gainesville responded

Thank you for your review, Jim. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Sep 27, 2025 -

Parks Hyundai of Gainesville responded

Thank you for your review, Jim. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 21, 2025

Your multi point inspection needs some improvement. Confusing to any customer who doesn't know that they don't check prior service records when making recommendations. More

by mysticangel02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olga Kilfeather
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Sep 21, 2025 -

Parks Hyundai of Gainesville responded

Thanks for your feedback on your recent visit to our dealership. We look forward to working with you again! Local Roots. Legendary Rides. Community Pride.

September 18, 2025

Dejuan and his supporting staff were most helpful and professional during the sales process. Very happy with the vehicle purchase. More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dejuan and his staff.
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Sep 18, 2025 -

Parks Hyundai of Gainesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Parks Hyundai of Gainesville. Local Roots. Legendary Rides. Community Pride.

September 18, 2025

Very good experience the salesman was great and helpful if he didn’t know he asked questions More

by sweetjames52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grenada Brach, he was very good. He was my salesman
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Sep 18, 2025 -

Parks Hyundai of Gainesville responded

Thank you for taking the time to share your thoughts on working with Grenada and our team. We're glad to hear we delivered such a great experience! Local Roots. Legendary Rides. Community Pride.

September 17, 2025

Service was on time and friendly. I will have my other service work done there. Alejandro was my advisor. More

by w_student
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
woman in service didn't get her name
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Sep 17, 2025 -

Parks Hyundai of Gainesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Local Roots. Legendary Rides. Community Pride.

September 17, 2025

I have been coming for service at Parks for over 15 years. Bill has been my service advisor for most of those years. I have had nothing but wonderful service. Any issue, question, or concern I have had More

by debleetay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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Sep 17, 2025 -

Parks Hyundai of Gainesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Local Roots. Legendary Rides. Community Pride.

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