Parks Lincoln of Tampa - Service Center

Not attentive to issues. poor client facing service experience. Poor representation of dealership. Makes me miss other brands rather then wanting to stay with Lincoln poor client facing service experience. Poor representation of dealership. Makes me miss other brands rather then wanting to stay with Lincoln More

This is my first Lincoln. Had Cadillac Escalades and Porsche Cayennes in the past. In comparison, I cannot tell you how impressed I am with Park Lincoln Sales and Service Depa Had Cadillac Escalades and Porsche Cayennes in the past. In comparison, I cannot tell you how impressed I am with Park Lincoln Sales and Service Departments. Ozzy, Ryan and Dillion in Wesley Chapel Sales were true professionals. Harry in Service at Lincoln Tampa was outstanding. If this is the way they treat their customers, I may be buying Lincoln’s from Park for a long time! More

I am honestly disappointed with the service center at this location. While the techs and advisors at the Service Dept. are friendly and professional the length of time to repair identified issues is a bi this location. While the techs and advisors at the Service Dept. are friendly and professional the length of time to repair identified issues is a bit ridiculous. On two separate occasions I have showed up to this dealership, demonstrated the problems with the interior/screen rattling, demonstrated how to stop the noise, and have had to wait at least a day and a half for repair with minimal information. Each time I was updated another half day was tacked on in which I would be able to pick up the vehicle. If this is the norm, then I apologize for the ignorance on how Service is conducted at Lincoln. My new 2023 Corsair started giving me rattling issues at just 300 miles. A vehicle you are dropping 41-60k USD on is giving you quality issues within the first week of ownership. I cant even imagine customers dropping 70-90k and going through my experience, Id be livid. If these were repaired in a timely fashion I would overlook it but 2x now my vehicle sits for an entire day and a half for no good reason. Again, the staff is great but personally I would not recommend anyone to purchase a Lincoln product. The quality is disappointing and the time for quality related repairs is even worse. It seems like Lincoln is a manufacturer that has the build now fix later approach. Had I known this is how it would be I would never have purchased this. If you don't believe, me test drive a used Lincoln and listen to the symphony of rattles, creaks, and pops because that is what your future holds with Lincoln. You decide if you want to test that 4 year warranty out. More

Always a pleasant experience for both sales and service. . Parks Lincoln is a first class dealer . Parks Lincoln is a first class dealer More

There was a mix up. On date but they were able to accomodate. Also there was cofusion on cost vs dealership. Again it was worked out. Park lincoln is onof tge best d On date but they were able to accomodate. Also there was cofusion on cost vs dealership. Again it was worked out. Park lincoln is onof tge best dealership i have done business with. More

The people are great, the service is superb and they are very easy to speak too very easy to speak too More

Angelina is great! ! Very good at keeping customer informed while vehicle is getting serviced, and pleasant to deal with. ! Very good at keeping customer informed while vehicle is getting serviced, and pleasant to deal with. More

The service advisors are very pleasant and knowledgeable when it comes to service. I enjoy every service I receive when it comes to service. I enjoy every service I receive More

very professional, well organized. Picked my car up at my home and brought me a loaner then returned the car when service was complete. Pleasure doing biz with Parks Lincoln! Picked my car up at my home and brought me a loaner then returned the car when service was complete. Pleasure doing biz with Parks Lincoln! More

Excellent service , wonderful service guy very helpful and kind . If I had to rate the service I would rate from 1-10 11 for sure. and kind . If I had to rate the service I would rate from 1-10 11 for sure. More