Pat Lobb Toyota of McKinney

I went for my 30,000 miles check up, oil change.Stepped outside to just look at he cars and Amanda approached me and said they had some great deals going on. Just her infectious smile alone made you trust outside to just look at he cars and Amanda approached me and said they had some great deals going on. Just her infectious smile alone made you trust her. I told her that I was here for an oil change, well she talked me into going for a test drive. And due to my credit score being better than 3 years ago, she told me they could lower my payments, which was very appealing. Very pleasant young lady, friendly, honest and sat down with Spike and he asked me what exactly I was looking to pay. Between them I was signing papers. Final visit with Chris- I was also looking for an extended warranty/ road assistance- well he dug in a little bit- and got me this great deal not really affecting the payment i wanted. this is my 2nd car i have bought from Pat Lobb- I have the option to go 5 minutes away from my house to Plano Toyota for services- i choose to drive 1/2 hour to Patt Lobb. I truly trust them- everyone is friendly, acknowledges you to see if you need any help, and I just feel comfortable goin there. Amanda was there till I exchanged my car belongings, and she even helped me transfer my trunk belongings. Which I thought was very nice. We did not leave with a hand shake, I gave her a hug. I would recommend Patt Lobb to everyone and anyone. My experinces there have been nothing but the best- even passer by will ask if you'd like something to drink. Very family oriented, caring people and going out of their way for everyone. More

I am new to Toyota and am very glad that my first experience was with George Mogollon. George is professional, knowledgeable, and very easy to talk to. Quality customer service is the only way Geor experience was with George Mogollon. George is professional, knowledgeable, and very easy to talk to. Quality customer service is the only way George knows how to conduct business. More

A friendly, professional car buying experience; low-pressure no hustle. And our salesman was empowered to meet a competitor's price without resorting to "manager ping-pong." We did our homework (pr low-pressure no hustle. And our salesman was empowered to meet a competitor's price without resorting to "manager ping-pong." We did our homework (pricing, dealer ratings, etc.) on-line, then handled most of the negotiations by phone & email - a real time and stress saver. The dealership's clean, modern facility was an added plus. I'd definitely recommend them to others! More

I have bought cars before but this was the best experience ever. I told George Mogollon what I was looking for and how much I wanted to pay. He showed me my choices and then I made my purchase. Not experience ever. I told George Mogollon what I was looking for and how much I wanted to pay. He showed me my choices and then I made my purchase. Not a pushy sale and he truly helped me find the vehicle that best suited by budget and my needs. I will always go back to Pat Lobb for all my maintenance and to buy vehicles. I would recommend them to everyone looking to make a car or truck purchase. I purchased a 2011 Tundra. Janice Ramirez Lewisville, Texas More

Very honest sales staff and efficient back office make this dealership easy to work with and one that I will continue to do business with. this dealership easy to work with and one that I will continue to do business with. More

I have purchased three cars from Pat Lobb and worked with Jim Palmer each time. I call him the Eagle Scout of car salesmen. It has been an excellent experience to work with him and with this dealership every Jim Palmer each time. I call him the Eagle Scout of car salesmen. It has been an excellent experience to work with him and with this dealership every time. This dealership and Jim Palmer are extremely service oriented, made the process easy and enjoyable. I will be headed back there when it comes time to get a car for my teenager. Cant recommend this dealership and Jim Palmer highly enough! Lisa M. Coppell, Texas More

Buying my new truck at Pat Lobb was a great experience. The staff were very friendly and we never felt pressured. The salespeople here are trained and empowered to make some decisions while negotiating, s The staff were very friendly and we never felt pressured. The salespeople here are trained and empowered to make some decisions while negotiating, so we didn't have to play the "let me talk to my manager game" for every request. Larry, Steve, and the finance manager all answered questions honestly and to my satisfaction and this is not something I've experienced at a car dealership before. We will be doing future business at this location. More

My wife and I were in the market for Tundra Crew Cab and met with Mr. O'Connell. The salesman was arrogant and nasty. I suggest anyone seriously looking for a Toyota try Richardson. As a buyer I felt that met with Mr. O'Connell. The salesman was arrogant and nasty. I suggest anyone seriously looking for a Toyota try Richardson. As a buyer I felt that my questions were avoided and never got a straight answer on price. However the dealership is beautiful and the salesmen seem nice and courteous. There are too many Dealerships in the North Texas area. Go someone else! More

This was my second Toyota and my very first new car. I found the car online and Richard was very helpful over the phone. He had the window's tented the very same day so I could pick it up. He was genuine found the car online and Richard was very helpful over the phone. He had the window's tented the very same day so I could pick it up. He was genuine and very knowledgeable. I would recommend Pat Lobb of McKinney to everyone! Thanks! More

I found the vehicle I was looking for on-line and Matt Scott was very helpful in setting up our Sep 4 appointment to view it. All employees we encountered at the dealership were friendly, helpful and curt Scott was very helpful in setting up our Sep 4 appointment to view it. All employees we encountered at the dealership were friendly, helpful and curteous. Larry Parks, despite being extremely busy that afternoon, took all the time needed to make sure our initial questions were answered and pair us up with Chris Cole, the sales rep. The only shortcoming during the entire visit was when Chris got us to the vehicle, we all found it had not been detailed. Chris was low key and pleasant thoughout the process, and since the vehicle was not a Toyota, he made sure he found the answers to questions he could not answer off the top of his head. Working with the finance department went very smoothly, and by the time we were ready to leave, the vehicle was fully detailed and ready to go. More