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Pat Lobb Toyota of McKinney
McKinney, TX
4,991 Reviews
Pat Lobb Toyota is proud to be the recipient of 3 prestigious awards. Presidents Award-awarded for outstanding customer service, sales excellence, along with parts and service excellence. Board of Governors-Awarded to only 60 dealers in the country and Pat Lobb Toyota was the ONLY DFW dealer to be honored with this accolade. Presidents Cabinet-awarded to only 12 dealerships in the country, Pat Lobb Toyota is the ONLY DFW dealer to be awarded this accolade, EVER!
WE HAVE OVER 1,000 NEW AND PRE OWNED TOYOTAS, SCIONS, AND OTHER BRANDS IN STOCK AND AVAILABLE FOR IMMEDIATE SALE. COME BY OR CALL US AT 214-544-8696 TODAY! Pat Lobb Toyota of McKinney is proud to serve Dallas, McKinney, and surrounding areas. We are family owned and operated. If you are looking for a friendly No-Pressure environment, come to Pat Lobb Toyota of McKinney. We are easy to find, Conveniently located 20 minutes north of downtown Dallas. We strive to make buying a vehicle fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 6:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 6:00 AM - 3:00 PM
Sunday Closed
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Showing 4,992 reviews
February 16, 2012
To whom this may concern, On 2/15/2012 I went to Pat To whom this may concern, On 2/15/2012 I went to Pat Lobb Toyota of Mckinney, I dealt with George Mogollon,972.741.1284,he is an excellent person To whom this may concern, On 2/15/2012 I went to Pat Lobb Toyota of Mckinney, I dealt with George Mogollon,972.741.1284,he is an excellent person with high integrity. I looked at few different vehicles and was never pushed one way or another. The vehicle I got was on the discount line and I am very happy. Mention also needs to be made of Sean O,Conner who was very helpful in both closing the deal and showing me how much money I saved, it was a lot! Overall excellent experience. I will definitely buy another vehicle at Pat Lobb Toyota. Sincerely, Larry Morin More
by larrymorin
Helpful February 15, 2012
Matt Scott is the guy you want. In all aspects, for me, Matt was the face of Pat Lobb Toyota. He was both considerate of my requirements, and respective of my price range. I purchased a new Highlander thr Matt was the face of Pat Lobb Toyota. He was both considerate of my requirements, and respective of my price range. I purchased a new Highlander through Matt, and because of him, returned to purchase a Camry as well_twins in toll on both occasions. A great dealership that has a great guy on its team. More
by keiyoung
Employees Worked With
Matt Scott
February 15, 2012
I was in need of a new vehicle and decided I would go with a Scion xB. My wife bought one from Pat Lobb about a year ealier and I decided I would attempt to do the same. I'll preface all of this by say with a Scion xB. My wife bought one from Pat Lobb about a year ealier and I decided I would attempt to do the same. I'll preface all of this by saying that my credit is not good. It is the only reason I can think of to explain why I was treated like I was. I submitted an online application on Tuesday, January 17th, 2012 to both Pat Lobb Scion and Scion of Plano. I recieved a phone call later that day from Larry Parker (Pat Lobb Scion). He was a friendly fellow. We discussed my credit issues and he suggested we have my wife apply as a joint. I told him this would not benefit me as she is a stay at home mother and has no income. He insisted that it was worth a shot. (It wasn't. More on this later.) On Wednesday, January 18th, 2012 I had zero communication from Pat Lobb Scion. I decided to drive to the dealership at around 5:30 pm. All I wanted to know was wether or not I needed to find an alternative for financing. I arrived and met a fellow named Richard Wilson. He informed me that they were "still waiting to hear" in regards to a decision about financing. He said we needed references, a copy of a utility bill, and both my and my wifes previous tax returns. I provided the reference information that night and the tax and bill information the next morning. On Thursday, January 19th, I had NO communication from Pat Lobb Scion. Mr. Parker informed me that he would be off, but I still expected some kind of an answer. I work in banking and have NEVER seen it take so long to recieve an answer. Needless to say, I was very frustrated at this point. On the night of 1/19/12, I received a second call from a gentleman at the Scion Of Plano dealership, but I ignored the call thinking that I would surely hear something the next day from Pat Lobb Scion. On Friday, January 20th, I again had NO communication from Pat Lobb Scion. At 5pm that day I called Mr. Parker and asked him what was going on. He informed me that they were still waiting to see if they could secure financing for me. He informed me that we been approved by Capital One, but they were waiting to see if a better rate was out there. He assured me he would be in touch with me by 12 pm the next day. On Saturday, January 21st, the deadline of 12 pm came and went with no contact from Pat Lobb Scion. Again, I called Mr. Parker to inform him that I was very upset and I needed an answer. Mr. Parker informed me that he was incorrect about our approval with Capital One. He said my wife had no income and they pulled the approval. REALLY!? I told him this at the beginning, but he insisted. Mr. Parker informed me that now they were waiting to see if Toyota would finance me. He told me that it probably wouldn't be until Monday or Tuesday before they had an answere because whoever the individual is they needed to speak to was out of the office and he was unsure of their return. Furious doesn't even begin to descibe how I felt. While I was on the phone with Mr. Parker, my phone rang 3 separate times. It was David Clowers from Scion Of Plano. Up to this point, I had blown him off thinking that my hands were tied and there was nothing I could do. After I hung up with Mr. Parker I immediately called Mr. Clowers back. I explained to him my situation and what I was dealing with from Pat Lobb. I told him I had no interest in driving to see him if I couldn't get an answer that day. He assured me that within an hour of picking out the car I wanted we would have an answer about financing. I arrived at Scion Of Plano around 5 pm and left at 8 pm in my new car that was financed solely in my name... By Capital One. I have nothing but the best to say about the staff at Scion Of Plano and Mr. Clowers. I cannot say the same for Pat Lobb. After purchasing my new vehicle, I decided to wait and see when I would be contacted by Pat Lobb Scion. This never happened. Despite Mr. Parkers constant assurances that he would call me on this day or that day. I don't know what made me think I would recieve a call with a decision since I had recieved no other contact from them. On Monday, February 13th, 2012, (almost 1 month later) I received a declination notice from Pat Lobb in the mail. I never recieved another phone call or anything from them. While it is not required to call the customer, common courtesy usually dictates that you do so. ESPECIALLY when I would've been the EASIEST sell for whoever got me. All I wanted to know was if I was approved or if I needed a co signer. But no one from Pat Lobb could be bothered with letting me know. So they lost the sale. However, I doubt they really care. I have never dealt with anything like this. I've always assumed that car salesmen want to sell cars. Apparently that is not the case for Pat Lobb. If I EVER wanted to know what the status of ANYTHING was I had to call them. That is not the way to do business. In summary, I wouldn't buy a stick of gum from Pat Lobb Scion. I strongley suggest you look at the way you handle your potential customers. More
by jasonhood78
Employees Worked With
Larry Parker and Richard Wilson
February 15, 2012
Even though I've been a customer of this dealership since it opened (for service on my previous 2004 Toyota), this was the first time I've bought a car here. Buying my new Scion was by far the best experienc it opened (for service on my previous 2004 Toyota), this was the first time I've bought a car here. Buying my new Scion was by far the best experience I've had. George was great. He kept in touch until exactly the right car came in. Spike and Bently were also terrific. They gave me a very fair price for my trade and never pressured me. I am very happy with my experience. More
by vsnewscion
February 11, 2012
Traded in my 2007 Tundra for a 2011 Corolla. MPG Being my biggest concern I had to go with the sedan and couldn't be any happier! Had a wonderful experience! Matt Scott was my sales person and made this the biggest concern I had to go with the sedan and couldn't be any happier! Had a wonderful experience! Matt Scott was my sales person and made this the easiest car buying experience of my life! I would highly suggest going to Pat Lobb and asking for Matt Scott! More
by jams4891
Employees Worked With
Matt Scott
February 09, 2012
We call George Mogollon at 5:45pm Wednesday and we asked him to show us 2 used Toyota highlander. George normally leaves at 6pm but he still wanted to show us the cars. George was very friendly and helpfull him to show us 2 used Toyota highlander. George normally leaves at 6pm but he still wanted to show us the cars. George was very friendly and helpfully and we had a great buying experience with the trade in and purchase of our vechile. We ended beening there till 9:00pm and went home the same day with our new car. I'm a customer for life now. More
by hungpham55
February 07, 2012
My car buying experience was so amazing! George Mogollon got me a great deal on my 2008 Scion Xb and took extra special care of me! I would recommend him to anyone! Go see George and ask for him by name, or got me a great deal on my 2008 Scion Xb and took extra special care of me! I would recommend him to anyone! Go see George and ask for him by name, or give him a call @ 972-741-1284 More
by DrKdog
February 06, 2012
From beginning to end it was a great car buying experience. They treat customers honestly and with integrity...never any pressure. The entire staff was always friendly, professional, polite, helpf experience. They treat customers honestly and with integrity...never any pressure. The entire staff was always friendly, professional, polite, helpful, and product knowledgeable. They have a clean modern facility...an extra bonus. We will definitely be repeat customers. We highly recommend Pat Lobb Toyota of Mckinney to anyone looking for a vehicle! Ron and Ellen More
by ronurbach
Employees Worked With
ROBERT CASTLE, DEREK HAINES, Derek Haines
January 31, 2012
Fast service. No pressure atmosphere. These are good people. Cannot say enough good things abour George Mogollon. Gwlped me get into a new Sequioa in less than 3hrs. people. Cannot say enough good things abour George Mogollon. Gwlped me get into a new Sequioa in less than 3hrs. More
by valouman
January 30, 2012
I found my experience with Pat Lobb Toyota of McKinney to be great. Buying a car is not one of my favorite things to do. However, George was excellent in information of the vehicle besides being friendly be great. Buying a car is not one of my favorite things to do. However, George was excellent in information of the vehicle besides being friendly and wanting me to be happy with the vehicle. I would highly recommend George as your salesperson. More
by Silver Deal
Employees Worked With
George Mogollon
