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Penske Toyota

Downey, CA

4.8
1,676 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,676 Reviews of Penske Toyota

June 11, 2021

I had a great experience purchasing my new RAV4 hybrid from Danish at Downey Penske Toyota. Danish was extremely helping explaining the process along the way. He was transparent about all the information More

by triciaarellano77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danish
Jun 13, 2021 -

Penske Toyota responded

Thanks for your praise and kind comments about our team. Our team strives to deliver an excellent buying experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 10, 2021

Awesome. Fast efficient and professional. I got my car back the same day. They washed it and fixed everything. Great service. I highly recommend them on any service you need. More

by boatpull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Jun 12, 2021 -

Penske Toyota responded

Thank you for your review! Our team was happy to take care of you. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

June 03, 2021

Bought a 2021 Toyota Tacoma from Rick burgess great experience got me what I was looking for at a time when Tacoma’s are scarce on the market . Great service from top to bottom highly recommend Rick if More

by Rich3913
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Burgess
Jun 05, 2021 -

Penske Toyota responded

We are so pleased you enjoyed your visit to Penske Toyota of Downey! It means the world to see we have earned your trust! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2021

Just got my dream car from there and everyone was really helpful, especially Joshua Gonzalez. He made sure I was able to have a chance to get the TRD pro 4runner in lunar rock More

by Konrad Aguilar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Gonzalez
Jun 04, 2021 -

Penske Toyota responded

Thank you, Konrad, for taking the time to share your great car-buying experience with Joshua! Congratulations on your Dream Toyota Pro 4Runner in Lunar Rock! We truly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future.

May 24, 2021

The best service advisor is Thomas Arthur I consider him family and a dear friend at Toyota in Downey. He always goes above and beyond and I always recommend him to family and friends! More

by Mrs. Myra Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
May 25, 2021 -

Penske Toyota responded

Myra, thank you so much for the positive review of Penske Toyota of Downey! Thomas will be very happy to learn about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

May 22, 2021

good atitute & rerspect to any customersmechanic do a good atitute & rerspect to any customers mechanic do a good job on time nice when they talking to customer good atitute & rerspect to any customer More

by luan nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
richard steve
May 23, 2021 -

Penske Toyota responded

Hi Luan, Thank you for your positive feedback. Your satisfaction means everything to us, so we are delighted to hear about your recent experience with our service department. Thank you for choosing Penske Toyota of Downey and we hope to continue to assist with all of your future automotive needs.

May 22, 2021

They left my car looking new couldnt be more happier i love my car and the job they've done to it hate that it took forever ugh! Overall satisfied More

by hernvero
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David
May 24, 2021 -

Penske Toyota responded

We are pleased to hear you had such a positive experience with us, David! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road at Penske Toyota of Downey!

May 18, 2021

Whenever I bring my car here to get serviced, I’m never disappointed. Albert Arauz always takes the best care of us and our vehicles! More

by mrsjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Arauz
May 19, 2021 -

Penske Toyota responded

We will be sure to thank Albert for ensuring you were well taken care of at Penske Toyota of Downey. See you again next time at the next service milestone!

May 17, 2021

Service department is friendly , fast and the staff is very puntual taking care of there customers, Penske Toyota Downey is where I will Remain taking my car More

by Jlbaraj84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Silva
May 18, 2021 -

Penske Toyota responded

Hi there, Thank you for your positive review. We are pleased to hear that your recent experience with our service department was timely and friendly. Thank you for choosing Penske Toyota of Downey and we look forward to your next visit.

May 16, 2021

Excellent service all around especially the general manager -Ed Swanenburg! Thank you for your consistent timely service and kindness! it’s always very much appreciated! More

by danielterrazas9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban
May 17, 2021 -

Penske Toyota responded

Thank you for the wonderful review, Daniel! We love knowing that you received kind and quick customer service during your visit. We hope to see you again here at Penske Toyota of Downey.

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