
Penske Toyota
Downey, CA
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1,677 Reviews of Penske Toyota
Very helpful in : information, safety, professional courtesy and a pleasant visit. Alex Ramirez has a charming personality and is adverse in his job , I would highly recommend your dealership to my f courtesy and a pleasant visit. Alex Ramirez has a charming personality and is adverse in his job , I would highly recommend your dealership to my friends and friends. Thank You More
Linh Lam listened to what i was searching for, and was efficient, and honest! He explained everything as we went thru the leasing process , and made sure I understood! I will return to this dealership be efficient, and honest! He explained everything as we went thru the leasing process , and made sure I understood! I will return to this dealership because of Linh. More
I had a positive experience with this dealership.Staff I had a positive experience with this dealership. Staff is helpful. I’d recommend the service dept to friends. I didn’t have to wait long and the I had a positive experience with this dealership. Staff is helpful. I’d recommend the service dept to friends. I didn’t have to wait long and they were done with my car sooner than expected. More
They were very professional and kind. The workmanship on the vehicle was Awesome!!! When I received the vehicle back, it look as good as new. the vehicle was Awesome!!! When I received the vehicle back, it look as good as new. More
Very friendly & accomodating! Informed me every hour regarding the status of the service! The service advisor works great! Only yhe time of service works longer than before! I don’t know why, it took me regarding the status of the service! The service advisor works great! Only yhe time of service works longer than before! I don’t know why, it took me 3 hrs. Maybe, there were lots of customers at that time! All in all 5 stars! More
Good service team and sales team went above and beyond for me . Thank you for everything and I would recommend this dealer to friends and family. for me . Thank you for everything and I would recommend this dealer to friends and family. More
Not professional. Poor service.Went in for fuel pump Not professional. Poor service. Went in for fuel pump recall. First of all, the "appointment line greeter" did not even speak to me in English. I had Not professional. Poor service. Went in for fuel pump recall. First of all, the "appointment line greeter" did not even speak to me in English. I had to tell him TWICE that I did not speak Spanish. What does that tell you about their preferred clientele? And oh by the way, did they tell you when you made the appointment to come in with less than a half tank of gas? NO THEY DID NOT! Had I know I would not have filled up before I went in. I LEFT because I really could not afford for them to dump a half a tank of gas. Even though I bought (not leased) my car here, they let me know they do not want my business so I won't be returning. (did not work w/mgt but had to check in order to submit) More
Met all my requirements with great personality! Cesar Met all my requirements with great personality! Cesar was knowledgeable and got me the best prices possible. Would love to have him for all my servi Met all my requirements with great personality! Cesar was knowledgeable and got me the best prices possible. Would love to have him for all my services. More
Changed gas pump on recall and oil change. Was done fairly quick. They offered to wash my vehicle asked for extra 20 min to wash it but they didn’t wash it not sure why they offer if they don’t follow fairly quick. They offered to wash my vehicle asked for extra 20 min to wash it but they didn’t wash it not sure why they offer if they don’t follow thru. Makes me wonder if they did end up changing the gas pump and oil change since they couldn’t even do a car wash.... More
Great service! Nancy was very professional and helpful. She explained with detail what they were going to be replacing on my vehicle. Thank you nancy! She explained with detail what they were going to be replacing on my vehicle. Thank you nancy! More