
Penske Toyota
Downey, CA
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1,676 Reviews of Penske Toyota
Be transparent with information. Disclose any issues or concerns that need to be brought up. Like parts not working. Or missing part for it to function properly. concerns that need to be brought up. Like parts not working. Or missing part for it to function properly. More
I went there for old change with out the am appointment and they took me in. The customer service was great. They wash my vehicle. The price was great. and they took me in. The customer service was great. They wash my vehicle. The price was great. More
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Great service! Fast, helpful , and knowledgeable! This is my second car with Penske. And I’ll definitely be back again! Laura went above and beyond! is my second car with Penske. And I’ll definitely be back again! Laura went above and beyond! More
Laura was amazing and the process was quick and painless. Also Israel in finance was great to work with. Both A++ They worked hard and got me exactly the car I wanted. I’m very happy! Also Israel in finance was great to work with. Both A++ They worked hard and got me exactly the car I wanted. I’m very happy! More
Great customer service! I’ve been a loyal customer for a few years now. They are kind and respectful. Their prices are reasonable. That’s why I keep coming back! few years now. They are kind and respectful. Their prices are reasonable. That’s why I keep coming back! More
service is great and staff is great. good communication and service was fast. no complaints. facility was clean. i would recommend this dealer to anyone and service was fast. no complaints. facility was clean. i would recommend this dealer to anyone More
I brought my truck in for the routine maintenance. Was told when I arrived that this service was no longer covered but I could purchase the service package (4 maintenance appointments). I decided i would told when I arrived that this service was no longer covered but I could purchase the service package (4 maintenance appointments). I decided i would since the price was a little more than what the one service would cost me. I asked if they could recalibrate the TSS in my truck since the warning lights have been going off when it rains or there is condensation but only since I had my windshield replaced. They told me that it would cost me over $400 because it was very “labor intensive” I opted out so that I could find a dealer that could do it cheaper. Anyway, after all of my service was done, they returned my truck to me dirty even though I asked for a wash. This was not the first time this happened. I’m regretting buying the service package from here and should have gone elsewhere. More
Jesse is very professional and provides excellent customer service to his customers. Very knowledgeable and thorough. Five star individual and service goes the extra step to satisfy customers. customer service to his customers. Very knowledgeable and thorough. Five star individual and service goes the extra step to satisfy customers. More
Very helpful in : information, safety, professional courtesy and a pleasant visit. Alex Ramirez has a charming personality and is adverse in his job , I would highly recommend your dealership to my f courtesy and a pleasant visit. Alex Ramirez has a charming personality and is adverse in his job , I would highly recommend your dealership to my friends and friends. Thank You More