Pepe Cadillac
White Plains, NY
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Unbelievable Customer Interaction I have had several friends purchase vehicles from the Pepe Auto Group. I decided to take a ride a see what it was all about. I live on Long Island o I have had several friends purchase vehicles from the Pepe Auto Group. I decided to take a ride a see what it was all about. I live on Long Island over 80 miles from the dealership and it was worth the trip! As my wife and I entered the dealership, we were personally & enthusiastically greeted by Mr. Pepe himself. He introduced us to our salesperson, David Persaud and several other sales people. After our test ride, David answered every question with precise information. I signed up immediately for my SRX. We took a three hour train ride from LI on Monday to pick up our new car. It was worth the time and effort. There was no last minute hard sell on any additional coverages or options. Every person we met that day gave a us big thanks for purchasing from Pepe Cadillac and wished us nothing but the best. I would highly recommend the Pepe Auto Group to anyone that is looking for a car. David was a true professional at all times. More
Best dealership period Just got a 2011 Cadillac CTS best deal in a 100 mile radius very friendly and relaxing place to buy, Dale was just awesome to deal with, Had a plea Just got a 2011 Cadillac CTS best deal in a 100 mile radius very friendly and relaxing place to buy, Dale was just awesome to deal with, Had a pleasant and wonderful transaction . More
Service Visit I recently had to bring my aunts car in because of the battery going dead every other day. The battery is only a few months old so i figured there had I recently had to bring my aunts car in because of the battery going dead every other day. The battery is only a few months old so i figured there had to be a drain on the system. I jumped it called Ron and brought it in. After a thorough search it was found out to be a problem with the power lumbar seat motor. I never would have figured that. Also a coolant leak was found and repaired. The car is an 03 with only 12k on the clock so as it ages i expect things to go wrong. It is good to know that Pepe will always do their best when i bring it in. More
Excellent Experience Just bought a new SRX from David! He was excellent. Everyone I met in the dealership (even the man that monitors the parking lot) was extremely prof Just bought a new SRX from David! He was excellent. Everyone I met in the dealership (even the man that monitors the parking lot) was extremely professional and fantastic to deal with! I'm looking forward to the next 3 years with Cadillac!! More
All around amazing Can't say enough about the team. Such a comfortable environment and they always make me feel like I'm their #1 customer.....love Alfred Can't say enough about the team. Such a comfortable environment and they always make me feel like I'm their #1 customer.....love Alfred More
Purchased a pre owned vehicle Being an hour and a half away and never having done any business with this dealership prior, Dale Schweizer was able to help me over the phone every s Being an hour and a half away and never having done any business with this dealership prior, Dale Schweizer was able to help me over the phone every step of the way. Jerry DiDomenico assisted me with all the paperwork, and together they made the purchase a pleasurable experience. Even Scott Rieger the General Sales Manager introduced himself and offered any assistance needed. The dealership is spotless and comfortable. All of the staff (even those not involved in the sale) were very knowledgeable and friendly. I'll be making the trek back to Pepe for future vehicle purchases as dealerships in my area do not have the professionalism and honesty that Pepe has. More
Extreme satisfaction from David Persaud I have purchased 3 cadillac cts(s) from David Persaud inthe last 3 years. Every interaction with him whether on the phone or in person has exceeded al I have purchased 3 cadillac cts(s) from David Persaud inthe last 3 years. Every interaction with him whether on the phone or in person has exceeded all expectations. More
do not sell cars with engine light on look at 750x drive the engine was on the sale men told me the oil was changed n had to b reset the engine light I work on cars he blow that sale t look at 750x drive the engine was on the sale men told me the oil was changed n had to b reset the engine light I work on cars he blow that sale then the sale manager scott tried to fix the lirby telling me if it turn red then its a problem that how u lost the sale fyi got one a week later More
Rick Burton sealed the deal Here's the good news when Pepe Cadillac heard I was unhappy with the sales service, they sent Richard Burton to my rescue. Not only is he competen Here's the good news when Pepe Cadillac heard I was unhappy with the sales service, they sent Richard Burton to my rescue. Not only is he competent, efficient and had great follow through, he sealed the deal for me. Thank You Pepe Cadillac for hearing me and getting me in my new car. More
very satisfied with service I got from Rick Burton I came all the way from Long Islamd since there was a low mileage cadilac listed in cartraders.com belonging to this dealership. I was lucky that Ric I came all the way from Long Islamd since there was a low mileage cadilac listed in cartraders.com belonging to this dealership. I was lucky that Rick Burton was the one helping me. I am always very sensitive to find an honest salesperson to help me specially when I want to buy a used car. Rick Burton was honest and helpful and tried his best to get me the best price and prepared my car so it was spotless like a new car. He followed through very well and I had my car before I go on vacation. he also helped to get a new cadilac mat for me at no cost. I recommend this dealership to everyone. I guess the the high rating that it already has shows the great customer service they provide. I would go back to Rick and this leadership next time I buy a new cadilac. More