Pepe Cadillac
White Plains, NY
Filter Reviews by Keyword
By Type
Showing 988 reviews
Mike is a true proffessional. I would have bought a car from Ohio where I lived but the profesional approach from your staff in particular Mike Odierno closed the deal and made my decision really easy. from Ohio where I lived but the profesional approach from your staff in particular Mike Odierno closed the deal and made my decision really easy. More
I leased a new CTS in May from Kenny. He is extremely professional and thoroughly explained the entire vehicle during the delivery process. I am complimented on my new car almost on a daily basis. Visit professional and thoroughly explained the entire vehicle during the delivery process. I am complimented on my new car almost on a daily basis. Visit Ken at Pepe Cadillac for a great deal on a beautiful new Cadillac! More
I have owned my Escallade for almost two years now, and visited a three other dealerships for service. But I must say , I have never had such a pleasant experience at any Cadillac dealership's service cen visited a three other dealerships for service. But I must say , I have never had such a pleasant experience at any Cadillac dealership's service center as I have here. Everyone was very friendly and my vehicle was repaired in a speedy time frame (without sacrificing service). Richard was great and I will DEFINITELY go back to him again. More
The sales consultant was very professional and I did not feel pressured in anyway. When I had questions, he took the time to answer those questions rather than disregard what I had asked. I felt the price feel pressured in anyway. When I had questions, he took the time to answer those questions rather than disregard what I had asked. I felt the price was fair for the year, make and model of the car. I was very pleased with the financial terms that fit within my budget. More
I would recommend this dealership because ALL of the employees are pleasant, helpful and knowledgable. There is always someone to greet at this dealership. I have owned my Escalade for 4 1/2 years and employees are pleasant, helpful and knowledgable. There is always someone to greet at this dealership. I have owned my Escalade for 4 1/2 years and this is the first dealership that has completely satisfied me with my Cadillac. I am very happy with Pepe Cadillac. The service department is excellent. Ron is wonderful and has done a terriffic job in helping me. Whatever issues I have had with my vehicle, he resolved it ASAP without a problem. I am planning to have my mother in law come and purchase her first Cadillac at Pepe. Thank You Justina Catalic More
I think it was excellent work. I drove it for a week before filling out this survey and i'm satisfied. However, the price was a bit high and I need a new remote from wear and tear and the price was $24 before filling out this survey and i'm satisfied. However, the price was a bit high and I need a new remote from wear and tear and the price was $240 for a set. It's just a bit high. More
th e service very good mr ron bald was very helpfulthe servie dept was also very helpful .they also direct me to the lounge area to have coffee. servie dept was also very helpful .they also direct me to the lounge area to have coffee. More
My sister and I decided to buy new cars at the same time . We walked into Pepe and were greated by Paul he helped us with all of our??? and needs gave us prices, showed us cars adn colors they came in . We . We walked into Pepe and were greated by Paul he helped us with all of our??? and needs gave us prices, showed us cars adn colors they came in . We both went home to our husbands and both came back with husbamds and leased an SRX each. He was very friendly and did not hassle us at all .The day I picked up my car he brought me outside and explained everything step by step with lots of patience It was a great experience and I would recommend Paul and Pepe to anyone and everyone . IN the 1 hour that I drove the car I had about 3 people ask me about it. Overall I was very pleased and impressed. Thanks for the great experience Paul I will be sending my friends in to visit u real soon !!!! More
I found Mr. Bald to be very courteous and accommodating. I was particularly pleased with the constant updates I received relative to the progress that was being made on my vehicle. He was able to give me an I was particularly pleased with the constant updates I received relative to the progress that was being made on my vehicle. He was able to give me an axcellent window (time) when my car would be ready. That meant a lot to me because I use my vehiclew every day. Once I expalined to Mr. Bald the problem I was experiencing with my car, he was able to pretty accurately tell me what needed to be done to the car. Not only would I reccommend Pepe Cadillac to my friends I would tell them to ask for Mr. Bald. He is definitely an asset to your company. More
I LIKE THE PERSON THERE I ALSO LIKE THE WAY THE DEALER DID HANDLE MY PROBLEM.THE SERVICE GUY GIVE ME LOT OF ATTENTION TO ME AND MY CAR THANK YOU PEPE CADILLAC FOR YOUR SERVICE AND KEEP UP THE GOOD WORK. DID HANDLE MY PROBLEM.THE SERVICE GUY GIVE ME LOT OF ATTENTION TO ME AND MY CAR THANK YOU PEPE CADILLAC FOR YOUR SERVICE AND KEEP UP THE GOOD WORK. More