Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I absolutely LOVE Phil Fitts Ford and will never go anywhere else for sales OR service! Eric sold me my car two years ago, at an absolutely fantastic price and it was EXACTLY what I wanted! He made the anywhere else for sales OR service! Eric sold me my car two years ago, at an absolutely fantastic price and it was EXACTLY what I wanted! He made the process so easy and painless! I also knew I wasn't getting taken advantage of, he's very honest and will work with you on anything you need! The great thing is the excellent service doesn't stop after you sign your name, they take care of all your service needs to accommodate YOUR lifestyle! Eric made sure I had a vehicle to drive to work while my car was being serviced. I love Phil Fitts and Eric Altman! I will never go anywhere else! I'm a committed customer for life! More
I had a wonderful experience at this dealership thanks to Eric Altman! He is an efficient and hardworking salesman! I would recommend Phill Fitts to anyone. Eric Altman! He is an efficient and hardworking salesman! I would recommend Phill Fitts to anyone. More
I ahd a great experience at Ford. I emailed what I wanted and Ryan responded and found me my car the next day! Everyone there has been friendly and the service has been great everytime I have been to the gar and Ryan responded and found me my car the next day! Everyone there has been friendly and the service has been great everytime I have been to the garage. I have recommended Phil Fitts to friends and family and will continue to do just that! More
I abhor the process of purchasing a new vehicle, however, Eric made this as painless as possible. He has a quality of caring about his customer(s) without seeming to fawn over them. All of our questions we Eric made this as painless as possible. He has a quality of caring about his customer(s) without seeming to fawn over them. All of our questions were promptly answered with veracity. We found everyone at the dealership to be courteous and customer oriented. We have recommended Phil Fitts Ford to many of our acquaintances. More
Drove the 90 miles to get my Mustang Cobra. We had a good experience with Eric and the staff. Who knows, next time we are in the market we may make the drive again. good experience with Eric and the staff. Who knows, next time we are in the market we may make the drive again. More
Ryan took the time to connect and put in the time to make the deal work for us. I would highly recommend him to anyone shopping for a new or used car. the deal work for us. I would highly recommend him to anyone shopping for a new or used car. More
Have many great things to say about Phil Fitts Ford and it's Sales/Service personnel. Bought my first-used car and third-new car from Eric Altman, who provided above and beyond professionlism in helping m it's Sales/Service personnel. Bought my first-used car and third-new car from Eric Altman, who provided above and beyond professionlism in helping me find the car I wanted, 2012 Ford Escape. He took the time to find what I was looking for. I bought my second-new car from Rod Franzi who was extremely helpful and knowledgable making the arrangements for my wife's new 2011 Explorer. Both men had all the answers I was looking for in purchasing a new vehicle. I'm always greated by friendly personnel wanting to help me. Kenny and John in the Service Department go out of their way to get what's needed with my vehicles. They are always curtious and frieldly making the arrangements including last minute vehicle repairs or recommending affordable solutions. More
So many great experiences with this dealer and sales, no hassle no pressure. Well, I picked a cool F150 truck two month ago. After I sent the inquiry, Eric responded so quickly and he answered any questions hassle no pressure. Well, I picked a cool F150 truck two month ago. After I sent the inquiry, Eric responded so quickly and he answered any questions I asked. He also introduced several options and explained the differences of them. The paperwork and delivery were clear and simple. What's not to like? Well I would like to recommend Phil Fitts Ford and Eric to everyone who wants to buy a new car. More
Eric did a great job. I bought a very nice Ford Crown Vic at a fair price. The buying experience was very good and I would recommend Eric to all my friends as a honest caring Salesman. Vic at a fair price. The buying experience was very good and I would recommend Eric to all my friends as a honest caring Salesman. More
My fiance and I went in looking for a new Ford. We fell in love with a new 2012 Focus hatchback. We had a trade-in, and Phil Fitts really worked with us on getting a great deal with that, as well as, a won in love with a new 2012 Focus hatchback. We had a trade-in, and Phil Fitts really worked with us on getting a great deal with that, as well as, a wonderful final price for our new car. They were very accommodating and provided a lot of feedback on the entire experience. Thanks to Eric, we were able to drive the car off the lot that night! They even are giving us our first oil change free! We would go back to Phil Fitts and recommend Eric Altman again in a heartbeat! More