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Phil Fitts Ford & Lincoln
New Castle, PA
1,186 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,186 reviews
July 24, 2024
Nice and friendly dealership Albee Mangino is the best. He helped me out and I walked out of the dealership that day with exactly what I wanted. He helped me out and I walked out of the dealership that day with exactly what I wanted. More
by ravenslight_2014
Employees Worked With
Helpful July 22, 2024
I recently had the pleasure of having my car repaired by Phil Fitts Ford and Lincoln after an automobile accident, and I am extremely pleased with the service I received. From the moment I walked in, by Phil Fitts Ford and Lincoln after an automobile accident, and I am extremely pleased with the service I received. From the moment I walked in, the customer service was outstanding. The team was friendly, professional, and genuinely cared about my situation. They made sure to keep in constant contact with me, providing regular updates on the status of my vehicle, which gave me peace of mind throughout the entire process. The attention to detail and the care they took with my car were exceptional. Every aspect of the repair was handled with the utmost professionalism, and my car looks and runs as if the accident never happened. I highly recommend Phil Fitts to anyone in need of auto repairs. Their commitment to excellent customer service and quality workmanship is truly commendable. Christine Bok More
by chrbok01
July 20, 2024
The repair shop did an amazing job fixing my car after I hit a deer. They were professional and extremely nice. They kept me up to date and made sure I was aware of everything going on. I was extremely happ hit a deer. They were professional and extremely nice. They kept me up to date and made sure I was aware of everything going on. I was extremely happy with the final work! More
by heather04
Employees Worked With
July 19, 2024
The dealership had very friendly staff, fair deal, & easy transaction. I would definitely shop here again. transaction. I would definitely shop here again. More
by anonymous
July 18, 2024
Friendly wanted to make the deal happen haggled back and forth but got it done. forth but got it done. More
by Matthewm1012
Employees Worked With
July 18, 2024
They were great. Fast, proficient, and friendly. They will be my n̈ew ford garage.thank you. Fast, proficient, and friendly. They will be my n̈ew ford garage.thank you. More
by Herkplatts
July 18, 2024
Phil Fitts Ford Service department was fast and courteous. They took care of everything I asked them to do, and kept me informed along the way. Great place to have service work done. I’ve also boug courteous. They took care of everything I asked them to do, and kept me informed along the way. Great place to have service work done. I’ve also bought several cars from them over the years, and they have always treated me good. More
by Ben Bair
July 12, 2024
Kenny is the best 👌 👍 by far. None better than him and John Caffro. John is the best mechanic I know. None better than him and John Caffro. John is the best mechanic I know. More
by Donmic
