
Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Kenny from service , is great to deal with as usual . Very professional and polite . My truck had the works and a recall done . I’m pleased with the job done . One thing I would change is the waiting roo Very professional and polite . My truck had the works and a recall done . I’m pleased with the job done . One thing I would change is the waiting room . It’s wide open in the middle . I would like to see it in a separate room . With a little privacy . As I was there a hour and half and dozed off . lol More
Great Ford dealership, always friendly. Tony was easy to work with and took great care of my vehicle. Tony was easy to work with and took great care of my vehicle. More
Most fun I’ve ever had buying a vehicle. Ava Brocious is a gem. The entire team was extremely friendly and helpful. They got me an excellent deal and were super transparent through the loan Ava Brocious is a gem. The entire team was extremely friendly and helpful. They got me an excellent deal and were super transparent through the loan process. Highly recommend. More
When we pulled in Michelle Swogger greeted us and was very helpful in finding the vehicle we were looking for, she was friendly, knowledgeable and made our experience very pleasant. when i am ready to pu very helpful in finding the vehicle we were looking for, she was friendly, knowledgeable and made our experience very pleasant. when i am ready to purchase my next vehicle, I will be stopping at Phil Fitts first. Thanks to all that i dealt with during my purchase. N.S. More
As I Was buying a 2024 vehicle, when signing papers, was told it was a 2023. They would not reduce cost of vehicle after discovering it was a year older than what we were told. told it was a 2023. They would not reduce cost of vehicle after discovering it was a year older than what we were told. More
Ava was absolutely amazing and patient with me and doing her best to help me get into what I was truly looking for and didn’t tell try sell me something different. She made it happen! her best to help me get into what I was truly looking for and didn’t tell try sell me something different. She made it happen! More
Albee took good care of us. We found the truck we wanted and were able to agree on just about everything. Simple process and love the new truck. We found the truck we wanted and were able to agree on just about everything. Simple process and love the new truck. More
By far the best dealership around! Bobby is a great salesman! And they have a bad xxx Ghost Buster Vehicle! Bobby is a great salesman! And they have a bad xxx Ghost Buster Vehicle! More
Robert was awesome to deal with. He ordered the ford Maverick Hybrid exactly as we requested. He stayed with us through the whole process and kept us informed about production and de He ordered the ford Maverick Hybrid exactly as we requested. He stayed with us through the whole process and kept us informed about production and delivery. We will definitely deal with Robert Bailey again. More