Phillips Buick GMC - Service Center
Fruitland Park, FL
1,084 Reviews of Phillips Buick GMC - Service Center
Service manager was polite, let me know when car was ready and thanked me for using Phillips ready and thanked me for using Phillips More
Jim is always so helpful and knowledgeable. Always had guided me in the right direction of what needs to be done and get's it done. Had issue with Tire sensor he called the extended warranty co Always had guided me in the right direction of what needs to be done and get's it done. Had issue with Tire sensor he called the extended warranty company see if it was covered and it was like new now. Treats you like a member of the family. More
This dealership went above with the customer service all the way from our salesman Darren to JD in financial support. They have a great team. the way from our salesman Darren to JD in financial support. They have a great team. More
Zack Beserock is one of the best at customer service that you can ask for got me right in answered any questions thank you, sir you can ask for got me right in answered any questions thank you, sir More
Thanks ? ? It was fine I thought I was charged too much to initiate the TPMS sensors I think $175 to initiate some sensors on the car is an outrageous price an ? It was fine I thought I was charged too much to initiate the TPMS sensors I think $175 to initiate some sensors on the car is an outrageous price and was not warned that it would be that until it was already done More
Needed a pin cut from hitch which prevented me from towing. Was charged $85! I’m a regular customer and was told by my tire store that such a simple procedure should not have not been charged. towing. Was charged $85! I’m a regular customer and was told by my tire store that such a simple procedure should not have not been charged. More
I found the service person that was assigned to me very difficult to talk to. I also left my car there and tried to call for five times was never able to reach anybody and finally reached the operator and difficult to talk to. I also left my car there and tried to call for five times was never able to reach anybody and finally reached the operator and she was still unable to connect me so I finally came back over my car was finished and the job was not complete. When I got home. I still had the same problem and I was charged $500 for a battery that I can buy for $219. I’m not very happy at all with this dealership. More
We’re very responsive to getting my problem solved. Call in morning and they had truck pickup within the hour and repair done by end of day under warranty Call in morning and they had truck pickup within the hour and repair done by end of day under warranty More
Had noise from engine,needed it repaired. Jim advised me of a known problem that was most likely causing noise.He was correct & had car in shop & repaired in short time.Jim is very knowledgeab Jim advised me of a known problem that was most likely causing noise.He was correct & had car in shop & repaired in short time.Jim is very knowledgeable & pleasant to work with.Great job. More