Phillips Chrysler Jeep Dodge Ram

Excellent service from initial non local phone call through purchase of vehicle. No pressure and non rushed making for a pleasant experience. Staff very friendly and knowledgeable. through purchase of vehicle. No pressure and non rushed making for a pleasant experience. Staff very friendly and knowledgeable. More

great dealership and salesman WILL PARDEE WAS AMAZING! HE WAS PROVIDED A LIST OF TRUCKS WE FOUND ONLINE. HE REVIEWED THE LIST AND SUGGESTED A NICER TRUCK THAT STILL MET OUR NEEDS. WILL PARDEE WAS AMAZING! HE WAS PROVIDED A LIST OF TRUCKS WE FOUND ONLINE. HE REVIEWED THE LIST AND SUGGESTED A NICER TRUCK THAT STILL MET OUR NEEDS. WE WERE TREATED AS FAMILY WHEN WE ARRIVED AND WAS VERY PROFESSIONAL. SALES /FINANCE MGR WAS JUST AS FRIENDLY AND PROFESSIONAL TREATING US AS FAMILY RATHER THAN CUSTOMERS. IT WAS LATE AND WE WERE PREPARED TO COME BACK THE NEXT DAY BUT WILL SAID NONSENSE WE WILL TAKE CARE OF TRANSFERRING OUR CONTENTS FROM THE 08 RAM TO THE 19 RAM SO WE COULD TAKE IT WITH US. HE SET UP APPOINTMENT TO HAVE THE 19 DETAILED AND SIDE STEP BARS INSTALLED. CALLED TO SEE IF WE WERE PLEASED WITH OUR PURCHASE AND MADE SURE EVERYTHING WAS PERFECT. FANTASTIC EXPERIENCE ,WITHOUT A DOUBT OUR BEST EXPERIENCE BUYING A NEW VEHICLE, IT WAS JUST TOO EASY COMPARED TO PAST VEHICLE PURCHASES. GREAT EXPERIENCES WITH THIS DEALER ON PAST VISITS TO SERVICE DEPARTMENT WITH THE 08 RAM WE TRADED.. More

Sales consultant Matthew Hurd greeted us upon arrival after contacting the dealership online to inquire about a specific Dodge Charger RT. Mr. Hurd had the car pulled up and ready to go for us and provi after contacting the dealership online to inquire about a specific Dodge Charger RT. Mr. Hurd had the car pulled up and ready to go for us and provided first class service from beginning to end. We couldn't be happier and would absolutely recommend Mr. Hurd and Phillips Chrysler Dodge Jeep Ram if your in the market for a new or used car. More

Matthew Hurd is very helpful and knowledgeable! Everyone is happy to help and want you to have a pleasant buying experience. This is a great dealership to buy a car from! is happy to help and want you to have a pleasant buying experience. This is a great dealership to buy a car from! More

Cant say enough about this dealership Every time I walk in the door these guys make me feel welcomed! Not only that they truly care about your needs and wants of a vehicle in the door these guys make me feel welcomed! Not only that they truly care about your needs and wants of a vehicle More

Matthew Hurd is a stand up guy who is trust worthy. He also knows his cars. I would recommend him to someone who is looking for a new or used car. also knows his cars. I would recommend him to someone who is looking for a new or used car. More

Excellent experience our initial contact with internet sales specialist Tia. Upon arrival at the dealership a salesman, Adrauth, had been assigned to us. We text drive the vehicle, signed the buyers o sales specialist Tia. Upon arrival at the dealership a salesman, Adrauth, had been assigned to us. We text drive the vehicle, signed the buyers order and was in the financial office with Kevin in a very timely manner. Great job everyone. Very happy customers here. More

Great Dealership! My initial contact with this dealership was with Staci when I was inquiring about a vehicle list on the website. She called me back within a few minu My initial contact with this dealership was with Staci when I was inquiring about a vehicle list on the website. She called me back within a few minutes and passed our information along to Tom Bivins. Tom contacted me and we made arrangements to go to the dealership to look at the vehicle. What an amazing experience! Tom was friendly, professional, and personable to deal with. We weren't "tagged teamed" by anyone. We dealt with Tom to make the deal and then he took us over to see Don Wulff in finance. And that was it, as smooth as a well oiled machine. My wife told me later that this transaction was the best and smoothest experience that we'd ever had buying a vehicle. More

Awful Service Department I would like to share a recent experience I had with the service department at Phillips Chrysler. The clutch went out in my truck 3 days after my I would like to share a recent experience I had with the service department at Phillips Chrysler. The clutch went out in my truck 3 days after my father passed away. I ordered the parts and asked Derek in service to install them for me along with changing the oil, checking the braking system (draining the brake fluid if it was dirty) and torqueing the suspension system to factory spec. I dropped the truck off on November 20th with the expectation of picking it up when we returned from visiting family on the 26th. After driving 7 hours we picked up the truck from Phillips. While driving home I noticed that the gear shifter did not return to center. It just stayed to one side or the other and was very floppy. Derek had told me that he test-drove the truck (a few days earlier) and that it drove fine. Obviously, this was not true. I have worked on my truck extensively and knew immediately what the problem was. The technician disassembled the shifter instead of removing it entirely. Because of this lazy process he failed to reinstall the shifter adjustment plates. I found one of them under the driver’s side floormat and the other INSIDE THE TRANSMISSION. Luckily the adjustment plate had stuck itself to the side of the case and I could get it out with a magnet. If it had fallen inside the case further, there would have been catastrophic transmission failure. I told Derek what I found and he offered a meager apology. I let it go at that point. Until last night. I was on my way home from visiting my mom and I noticed a grinding sound from the front brakes. Upon further inspection the front pads had worn deep grooves into my brake rotors. This truck has 15" sports brakes and the system is very expensive to replace. Here is another example of Derek and his technician’s complete inability to do their job. I figured i'd check the brake fluid as well and found it to be very dark and dirty- they had not checked it like I asked. Frankly I cannot believe the treatment I have received from Philips. This careless approach to vehicle maintenance has completely destroyed any trust that I had with this company. I have known Derek for several years now and have attended many car shows with him and my other vehicles. I am appalled that a fellow "car-guy" would allow his namesake and reputation be tarnished because of a total lack of care and attention to detail. I never received a survey or phone call about my experience with Phillips Chrysler either. If I can offer any advice to current or would-be customers, Stay away from Phillips Chrysler Service department. More

John Keefe was amazing! He was friendly, helpful, informative, knowledgeable, calm and patient. He made the process enjoyable and surprisingly relaxing. My wife and I both fealt welcomed and thorough informative, knowledgeable, calm and patient. He made the process enjoyable and surprisingly relaxing. My wife and I both fealt welcomed and thoroughly enjoyed the process. Joe Washburn was extremely informative and helpful when we spoke with him on the phone and David Hoff went above and beyond to help us come to a fair and agreed upon monthly payment. We will go there for all future vehicle purchases! Thank you John, David and Joe! More