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Piazza Mazda of Reading - Service Center

Reading, PA

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147 Reviews

147 Reviews of Piazza Mazda of Reading - Service Center

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August 14, 2021

Price quoted over the phone for brake replacement was very much under the actual charge. And then they tried to add on a bunch of stuff that I was not interested in having done. More

by Nancy
Recommend Dealer
No
Employees Worked With
Steve Santin
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

Very good staff. From making the appointment to servicing the car everything went very well. They sent a video of the car as they were working on it and that is very nice. Also made a follow up call to see t More

by RLFOLK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

Easy to make an appointment. Service staff is courteous and efficient. Service was done in the time allotted and explained. Waiting area is clean and comfortable More

by CONCETTAMARIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

Everything was explained to me beforehand, surprises. Everyone I talked to over the phone and in person was very professional, polite and knowledgeable. I would defiantly recommend them to friends. More

by DM300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2021

They go out of the way to be helpful and the work is done right the first time. Costs are reasonable. Very friendly employees. Scheduling appointments is easily done. More

by Lori P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

Kelsey & Rob and another young lady whose name I never got were simply amazing. I was visiting from NY, my liner fell & was dragging. These young folks not only had the underliner tied up at no charge b More

by ETTL18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelsey, Rob & another young lady were there on 7/9
July 19, 2021

Great service experience. Timely and accurate projection of cost. That is all I wish to say at this time I can’t say anything more I was very satisfied More

by james.bernardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2021

Took me on time. Explained what was needed or not needed in video. Done in less time that they suggested. Waiting and showroom clean and comfy. More

by denumone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2021

Poor recommendation on service, just looking to take advantage and not provide any additional benefit. Complete waste of money and time. Will not look to come back again. More

by orth590
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Santin
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

I purchased my Mazda6 from Piazza Mazda & have had it serviced & inspected at this dealership since then. I value their honesty, efficiency & excellent customer service and plan to be a customer as long More

by PLAZA302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Santin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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