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Planet Honda
Union, NJ
3,815 Reviews
Home of the "Planet Advantage" - "Where Buying a Car is Fun!"
When you buy a car from Planet Honda, we give you ALL of the following:
$1,000 Additional Trade-in Value Guarantee - Have all your services performed with us and we will guarantee your vehicle will be worth at least $1,000 more at trade-in time.
72-Hour Exchange Policy - We want you to LOVE your new or pre-owned vehicle. If for ANY REASON you are not totally satisfied with the vehicle, simply bring it back within 72 hours of purchase (with no more than 300 miles more on the odometer than at time of purchase) and you can pick ANY OTHER VEHICLE for sale at our dealership to replace the one you purchased.
30 Day Lemon-Free Pledge - if your vehicle requires an unreasonable amount of service within the first 30 days, return it and we will exchange it for one of equal or greater value...all you pay is the difference.
Planet Honda's Best Value Guarantee - Find the same vehicle, with the same options and same package of benefits, for less money at any dealership within 10 days of purchasing your vehicle from us, we will PAY YOU DOUBLE THE DIFFERENCE IN CASH.
AND.....
All of our Used Car Inventory is PLANET PROTECTED! Inspected-Repaired-Guaranteed!
3 MO/3000 MI Warranty! 72 HR/300 mi Exchange Policy! 30-Day Lemon-Free Pledge! CarFax Vehicle History Protection! NADA Book Value Protection! BEST VALUE GUARANTEE!
Call us today at (877) 411-8072 to learn more about these FANTASTIC BENEFITS! You won't find them anywhere else but at Planet Honda - Where Buying a Car is Fast, Friendly, Fair and FUN!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,815 reviews
July 27, 2009
Our GMC lease was expiring. I have a friend who drives the Pilot, and I liked it. She suggested the dealership to go to. The experience with both these gentlemen was very professional. We test drove the n the Pilot, and I liked it. She suggested the dealership to go to. The experience with both these gentlemen was very professional. We test drove the new pilot with Mr. Wyne, he went over everything, making sure we understood all the features. The only thing left for us to do was to pick the right Pilot for our needs, and the color, again Mr. Wyne was very instrumental in listening to us and what we needed, we thank him. We than spoke with Mr. Raza Rind he set everything in motion for our lease, My husband and I were amazed with Mr. Rind's service, all the paper work was done in a quick manner, making it so easy and pleasurable. Professional, friendly service at a wonderful price is exactly what we received at PLANET Honda, your slogan "Where buying a car is fun" is so very true. We picked up our Pilot sooner than expected. We thank Mr. Raza Rind and Mr. Kaleem Wyne for all of their wonderful knowledge and exceptional Customer Service. I have been telling everyone to go to see them at Planet Honda. Do love our new Pilot. Thanks again, Mr.and Mrs. Paul Zebro More
by tlzebro21
Employees Worked With
Mr Raza Rind and Mr. Kaleem B Wyne
Helpful July 08, 2009
Since writing my initial review, my main concern about my refund for my extra contracts (Gap, Extended Warranty, etc.) has been resolved by the wonderful Ms. Gail Lynn. Thank you for your prompt attention t refund for my extra contracts (Gap, Extended Warranty, etc.) has been resolved by the wonderful Ms. Gail Lynn. Thank you for your prompt attention to my concerns! Her handling of getting that refund to my auto finance company was a 5-star customer service experience. Conversely, I'm sad to say that my sales experience left much to be desired. I came in with excellent credit (a score of over 800) and expected it to be a breeze. Instead, it was a hassle. The young salesman and his manager even tried to hit me with a bogus $3000 premium on top of the sticker price for my Insight. At the time I was negotiating the deal, there were 10 Insights on the lot and 5 more in transit. The "premium" fee was nothing but an attempt to further line the dealership's pocket. I had resort to conversation about supply and demand and explain that I'd be rolling advertisement for this new vehicle by taking one off of their hands. The ironic thing is that I've owned this car almost 3 months and have only seen one Insight on the road to date...mine! On the bright side, I love my Insight and am proud to be a Honda car owner and lessee since 1995! I simply hope that Planet Honda will, one day, become a place that lives up to it's slogan...."Where buying a car is fun." In my case, that sentiment was truly laughable. More
by InsightLover
Employees Worked With
I'll refrain, as he was a nice kid. He was just doing his job as he was told.
June 26, 2009
I received quote from Internet for ODYSSEY 2009 and went to dealership by receiving a call from another internet sales agent Natasha. Natasha responded well and introduced me to John and we negotiated for c to dealership by receiving a call from another internet sales agent Natasha. Natasha responded well and introduced me to John and we negotiated for close to half hour and we couldnt reach an agreement and I came back from the dealership. Both Natasha and John treated well and I had no issues with them. Troubles started after I came back, I replied to Natasha as courtesy that I couldnt John and I couldnt reach deal and came back and I would also refer to my friends. Then I received an email from Internet Sales Manager Mr.Baron, accusing me of playing games and tactics. He started to send repeatedly emails that I am trying to be smart negotiator and would never succeed in this and all lot of BS. Mr.Baron is showing his anger and frustration in his emails on the customer and accusing them and scolding them. He thinks that whatever the internet price we receive is the correct and everybody should buy for the price with out negotiating. He is forgetting the fundamental concept that customer has every right to negotiate to the price he likes and it's upto the seller to decide on that. If there is no agreement then we walk out of the deal. He doesnt get this simple rule. In fact he started accusing that I have wasted there time in reviewing the quotes. If he doesnt want to waste time he has to send a disclaimer at the end of his email as NON NEGOTIABLE INTERNET price. If he claims to be the lowest price why does his quote was not lowest among other dealers? First this guy should get some anger management classes and should treat customers properly. I would not recommend this guy at any cost. If you receive quote from him please avoid responding. More
by kalyan9
Employees Worked With
Baron
June 24, 2009
THE BEST CAR DEALERSHIP IN THE WORLD IF I COULD I WOULD BUY A CAR FROM HERE EVERYDAY. PLANET HONDA MAKES YOU FEEL RIGHT AT HOME,THANKS TO EDDIE AMORIN. Ed Amorin is the most professional and dedicate BUY A CAR FROM HERE EVERYDAY. PLANET HONDA MAKES YOU FEEL RIGHT AT HOME,THANKS TO EDDIE AMORIN. Ed Amorin is the most professional and dedicated manager at any dealership that you can find! He really cares and tries to work with you while negotiating your deal. You are not just buying a car you are entering a relationship with a wonderful, loyal, ethical person. It is so difficult in this day and age to find people of his caliber and fortitude. This Honda Dealership is the best in New Jersey,they dont push to buy anything you don't feel comfortable with. The best thing is that they gave me a excellent price something that I could afford financialy. No Regrets, Keep Rolling PLANET HONDA OF UNION NEW JERSEY. More
by Nyzfinest2000
Employees Worked With
Eddie Amorin (Sales)
June 19, 2009
I have personally bought and/or helped others buy about a dozen cars in my life so far, and my experience at Planet Honda in Union NJ was among the best I've had. I assisted a family member in purchasing a dozen cars in my life so far, and my experience at Planet Honda in Union NJ was among the best I've had. I assisted a family member in purchasing a new Odyssey, and the deal involved multiple trade-ins and financing. Teddy was friendly, professional and energetic - he stayed until 11:00pm going over every aspect of the van to make sure we were comfortable. Teddy was not put off (as some salespersons are) when I pulled out my Consumer Reports pricing sheet, and accepted a very reasonable offer which worked out for all. Finance Manager Raza was also able to explain all financing terms plainly to guide us into making the proper decision. An excellent experience - I will visit Planet when my family needs another car (which unfortunately for them will be ahwile now because we all drive Hondas now!) Thanks Teddy, Raza et al. More
by njcarguy
Employees Worked With
Theodore (Teddy) McKeown
June 09, 2009
The customer service and friendliness was a great asset to Planet Honda. It was an enjoyable experience purchasing a new vechicle with the salesmen and employes. I will highly recommed your dealership to to Planet Honda. It was an enjoyable experience purchasing a new vechicle with the salesmen and employes. I will highly recommed your dealership to my friends and family Thank you, Bernadette Perna More
by Michael Perna
Employees Worked With
eddie amorin
June 08, 2009
Ed Amorin has to be the most professional, dedicated and sincere manager that ever was! You are not just buying or leasing a car...you are entering a relationship with loyal, compassionate and ethical hu sincere manager that ever was! You are not just buying or leasing a car...you are entering a relationship with loyal, compassionate and ethical human beings. It is so difficult in this day and age to find people of his caliber and fortitude. Frank Talarico is an energetic, smart and caring sales rep. Look for these gentleman when you go to Planet Honda. You will not only be satisfied; you will be floored by the great treatment. More
by mariannemoy
Employees Worked With
Ed Amorin, Frank Talarico
June 08, 2009
Ed Amorin is the most professional and dedicated manager at any dealership that you can find! He really cares and tries to work with you while negotiating your deal. You are not just buying a car you ar at any dealership that you can find! He really cares and tries to work with you while negotiating your deal. You are not just buying a car you are entering a relationship with a wonderful, loyal, ethical person. It is so difficult in this day and age to find people of his caliber and fortitude. Francis Dauh is a smart and caring sales rep. Look for these gentleman when you go to Planet Honda. You will be 100% satisfied More
by honda609
Employees Worked With
Ed Amorin and Francis Duah
May 29, 2009
It was terrible experience I had with the Planet Honda and their staffs.Incompetent ,lieres and not trustworthy staffs.Trained to screw-up the customers. They call me to the dealership with the promise in and their staffs.Incompetent ,lieres and not trustworthy staffs.Trained to screw-up the customers. They call me to the dealership with the promise in writing to beat or match the deal I got it from DCH Academy and they were no were near to the numbers.They call me saying they have lot of stocks and there was only one car.They were quoting me $1500.00 above other dealer and forcing me convince they are better and to take the car.Big time losersss....I dont recomend anybody to go to this dealership...as they dont keep words or commitment given by the internet manager.No value for the customers time and no professionalism.They make me wait for an hour to complain to the GM- Mr.Eddie Amorin and he didnt even turned up or show his face.Im sure he avoided the meeting.They litteraly push me out as they cant match or beat the deal from DCH Academy.Mr.Baron has to treat his anger and try to treat the customers politely and rather not take his frustration towards the customers. More
by jiby28
Employees Worked With
Mr.Baron
May 02, 2009
This Honda dealership in Union New Jersey is a very good dealer. They are easy to locate, and easy to do business with. Their on-site selection of new Honda Models is large. They are not pushy. In fact, I f dealer. They are easy to locate, and easy to do business with. Their on-site selection of new Honda Models is large. They are not pushy. In fact, I found the sales associate very informative, patient, and likeable. They were able to find me a new Pilot and also help with financing it - all this in one day. I was able to drive the truck home. Best of all, I got an excellent price on a new car. More
by Glen321
Employees Worked With
Very Professional and Proficient
