Planet Honda

Planet Honda
2285 Route 22 W
Union, New Jersey 07083

Sales: (888) 300-0645
Service: (908) 851-5597
Parts: (908) 851-5605

Manufacturers: Honda, Service or Auto Body


Need a New Car?

Cars For Sale By Planet Honda

Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free Drinks
Free WiFi
Instant Financing
Parts Store
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.2/5



About Planet Honda
Certified: Planet Honda
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Planet Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconcilation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Planet Honda
Home of the "Planet Advantage" - "Where Buying a Car is Fun!"

When you buy a car from Planet Honda, we give you ALL of the following:

$1,000 Additional Trade-in Value Guarantee - Have all your services performed with us and we will guarantee your vehicle will be worth at least $1,000 more at trade-in time.

72-Hour Exchange Policy - We want you to LOVE your new or pre-owned vehicle. If for ANY REASON you are not totally satisfied with the vehicle, simply bring it back within 72 hours of purchase (with no more than 300 miles more on the odometer than at time of purchase) and you can pick ANY OTHER VEHICLE for sale at our dealership to replace the one you purchased.

30 Day Lemon-Free Pledge - if your vehicle requires an unreasonab more
le amount of service within the first 30 days, return it and we will exchange it for one of equal or greater value...all you pay is the difference.

Planet Honda's Best Value Guarantee - Find the same vehicle, with the same options and same package of benefits, for less money at any dealership within 10 days of purchasing your vehicle from us, we will PAY YOU DOUBLE THE DIFFERENCE IN CASH.

AND.....
All of our Used Car Inventory is PLANET PROTECTED! Inspected-Repaired-Guaranteed!
3 MO/3000 MI Warranty! 72 HR/300 mi Exchange Policy! 30-Day Lemon-Free Pledge! CarFax Vehicle History Protection! NADA Book Value Protection! BEST VALUE GUARANTEE!

Call us today at (888) 300-0645 to learn more about these FANTASTIC BENEFITS! You won't find them anywhere else but at Planet Honda - Where Buying a Car is Fun!


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Nyzfinest2000
6/24/2009 6:42:09 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Eddie Amorin (Sales)

My Review of Planet Honda:
THE BEST CAR DEALERSHIP IN THE WORLD IF I COULD I WOULD BUY A CAR FROM HERE EVERYDAY.

PLANET HONDA MAKES YOU FEEL RIGHT AT HOME,THANKS TO EDDIE AMORIN.

Ed Amorin is the most professional and dedicated manager at any dealership that you can find! He really cares and tries to work with you while negotiating your deal.

You are not just buying a car you are entering a relationship with a wonderful, loyal, ethical person. It is so difficult in this day and age to find people of his caliber and fortitude.

This Honda Dealership is the best in New Jersey,they dont push to buy anything you don't feel comfortable with. The best thing is that they gave me a excellent price something that I could afford financialy. No Regrets, Keep Rolling PLANET HONDA OF UNION NEW JERSEY.

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njcarguy
6/19/2009 7:55:18 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Theodore (Teddy) McKeown

My Review of Planet Honda:
I have personally bought and/or helped others buy about a dozen cars in my life so far, and my experience at Planet Honda in Union NJ was among the best I've had. I assisted a family member in purchasing a new Odyssey, and the deal involved multiple trade-ins and financing. Teddy was friendly, professional and energetic - he stayed until 11:00pm going over every aspect of the van to make sure we were comfortable. Teddy was not put off (as some salespersons are) when I pulled out my Consumer Reports pricing sheet, and accepted a very reasonable offer which worked out for all. Finance Manager Raza was also able to explain all financing terms plainly to guide us into making the proper decision. An excellent experience - I will visit Planet when my family needs another car (which unfortunately for them will be ahwile now because we all drive Hondas now!) Thanks Teddy, Raza et al.

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Michael Perna
6/9/2009 1:14:11 AM


Overall Rating: 4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: eddie amorin

My Review of Planet Honda:
The customer service and friendliness was a great asset to Planet Honda.
It was an enjoyable experience purchasing a new vechicle with the salesmen and employes. I will highly recommed your dealership to my friends and family




Thank you,

Bernadette Perna

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honda609
6/8/2009 6:05:20 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ed Amorin and Francis Duah

My Review of Planet Honda:
Ed Amorin is the most professional and dedicated manager at any dealership that you can find! He really cares and tries to work with you while negotiating your deal.

You are not just buying a car you are entering a relationship with a wonderful, loyal, ethical person. It is so difficult in this day and age to find people of his caliber and fortitude.

Francis Dauh is a smart and caring sales rep. Look for these gentleman when you go to Planet Honda. You will be 100% satisfied

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mariannemoy
6/8/2009 2:29:15 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ed Amorin, Frank Talarico

My Review of Planet Honda:
Ed Amorin has to be the most professional, dedicated and sincere manager that ever was!

You are not just buying or leasing a car...you are entering a relationship with loyal, compassionate and ethical human beings. It is so difficult in this day and age to find people of his caliber and fortitude.

Frank Talarico is an energetic, smart and caring sales rep. Look for these gentleman when you go to Planet Honda. You will not only be satisfied; you will be floored by the great treatment.

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jiby28
5/29/2009 11:23:29 PM


Overall Rating: 1

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Mr.Baron

My Review of Planet Honda:
It was terrible experience I had with the Planet Honda and their staffs.Incompetent ,lieres and not trustworthy staffs.Trained to screw-up the customers. They call me to the dealership with the promise in writing to beat or match the deal I got it from DCH Academy and they were no were near to the numbers.They call me saying they have lot of stocks and there was only one car.They were quoting me $1500.00 above other dealer and forcing me convince they are better and to take the car.Big time losersss....I dont recomend anybody to go to this dealership...as they dont keep words or commitment given by the internet manager.No value for the customers time and no professionalism.They make me wait for an hour to complain to the GM- Mr.Eddie Amorin and he didnt even turned up or show his face.Im sure he avoided the meeting.They litteraly push me out as they cant match or beat the deal from DCH Academy.Mr.Baron has to treat his anger and try to treat the customers politely and rather not take his frustration towards the customers.

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Response from: Planet Honda
Added: 6/1/2009 7:42:30 PM
Dear jiby28:
I have reviewed your complaint regarding your recent experience at Planet Honda. I am obviously dismayed by the fact that you thought you were mistreated. Here at Planet Honda we pride ourselves on our history of superior customer satisfaction. In fact, we are one of the few recipients of Honda’s President’s Award. While we strive to ensure that every customer is satisfied, sometimes miscommunications and misunderstandings occur.
We cannot always match a price quote exactly from another dealership because very often there are differences in equipment on the vehicle or the fees that other dealers charge. Consequently, while we strive to provide our customers with the best price possible there are times where another dealer will resort to various tricks and games to make it seem like their price is lower when in actuality our final transaction price may be superior.
While I understand you wanted to meet with our General Sales Manager, Mr. Eddie Amorin, I am advised that Mr. Amorin had left for the evening and you had been told of that fact. Obviously, if I had been at the dealership at the time you had your concerns it would have been my pleasure to assist you.
Again, I apologize for any misunderstanding that may have occurred.
Sincerely,
William S. Feinstein
General Manager
Planet Honda
908-964-1600

JoanJette
5/2/2009 1:38:00 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Stanley

My Review of Planet Honda:
My recent experience with this Honda Dealership's Service Department was a pleasant one. They were very attentive and the work was top quality. They did not try to say I needed brakes or tires when I didn't. They were to the point, had a look into the problem I was expalining, and had it fixed the same day (they must have a good stockpile of parts!). They are not expensive, they are relatively quick, and the waiting area is actually very clean and nice. I will definitely be going back here.

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Glen321
5/2/2009 1:31:37 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Very Professional and Proficient

My Review of Planet Honda:
This Honda dealership in Union New Jersey is a very good dealer. They are easy to locate, and easy to do business with. Their on-site selection of new Honda Models is large. They are not pushy. In fact, I found the sales associate very informative, patient, and likeable. They were able to find me a new Pilot and also help with financing it - all this in one day. I was able to drive the truck home. Best of all, I got an excellent price on a new car.

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Accorddriver06
4/3/2009 10:15:09 AM


Overall Rating: 1

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Danny, Lucio

My Review of Planet Honda:
Please do not go to this dealership to buy a car. They are deceitful when they sell you the car. I went to test drive a car and then they needed a Boost to start the car. Right away, this was a red flag. I need them the battery had no charge as indicated by the green eye on the battery. She said they will replace it with a new one. When I took delivery I have seen the battery look the same. Two days later my car would not start and then came back to tell them. They said it was a new battery, so I left. Three days later the car will start again. At this point I was angry and frustrated that they lied to me about the battery. I went to Sears Auto Center and tested the battery which they determined that battery was bad. I just bought a new one from Sears instead of going back to Planet Honda because at this point I did not trust them any longer. They would have still stick with the new battery story. Once they got your money, forget about it. Might have just bought the care "As Is" I have their warranty when I bought the car. It left a bad taste after in mouth that I do not want them to touch my car. I wrote a letter to the general manager and still waiting for him to get back to me. If I don't hear from him, I will file a complaint to the BBB and consumer affairs about their ethics. Please do yourself a favor and avoid this place. Its not worth the time, hassle, and frustration you might get. Just wanted to share my story.

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Response from: Planet Honda
Added: 4/16/2009 5:48:04 AM
Based on your comments, I believe this is you, Mr. Luu. This is Gail Lynn, to whom you have been conversing about your experiences here at our dealership. Below is the letter sent to you by our General Sales Manager. I sincerely hope I was able to assist you and that you now feel better about our dealership. You may update your review at any time by logging into your account and clicking "edit" next to your review.

Again, as I have told you personally, it has been my pleasure to be able to serve you and work to resolve this with you.
=============
Dear Mr. Luu,

Thank you for bringing your experience to my attention. I sincerely apologize for any inconvenience you experienced. I also apologize for not responding sooner but I wanted to investigation the situation to fully understand the circumstances. When I looked up your records, I discovered that you worked with Lucio Costa in our used car department and Mr. Costa had been out ill. I spoke with Mr. Costa on Saturday and I also spoke with our Director of Administration, Ms. Gail Lynn, about your letter and the situation. I will be out of town this coming week so I am leaving everything in the hands of Ms. Lynn, who will be contacting you personally. She has the full details and also a copy of your Sears Auto Center bill and will be reimbursing you for that bill.

Ms. Lynn will be in contact with you on Monday but in the meantime, on behalf of everyone at Planet Honda, we are truly sorry for this unfortunate experience. It is our goal at Planet Honda that each and every customer is 100% satisfied and we definitely fell short of that goal with you. I am copying Ms. Lynn on this email.

Again, my sincere apologies,
Eddie Amorin


Response from: Accorddriver06
Added: 4/21/2009 2:32:06 PM
They Paid for new battery that they were suppose to change that had issues? Yes, they reimbursed the cost but lying to the customer saying it was new was clearly a deceitful practice. I wouldn't come back for service even if its free. I rather do my own service, at least I know it will be done right myself. I just don't trust Planet Honda after what happened.

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