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Porsche of Downtown L.A. - Service Center
Los Angeles, CA
13 Reviews
13 Reviews of Porsche of Downtown L.A. - Service Center
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April 02, 2022
Why buy from Porsche Downtown LA? Customer Service. John Akhlaghi and the team went above and beyond in helping me navigate the purchase of my first Porsche, a beautiful 718 Cayman in Customer Service. John Akhlaghi and the team went above and beyond in helping me navigate the purchase of my first Porsche, a beautiful 718 Cayman in Agate Grey. More
by BlueHouse718
Helpful January 05, 2022
I was and am very pleased with everything they did. All work was done in a timely manner work was done in a timely manner More
by Timmcc911
Employees Worked With
December 30, 2021
Everyone in the servixe dept is amazing…. EVERYONE. Random noises, broken mufflers… doesn’t matter what it is, you’re always waiting with a loaner and skile Random noises, broken mufflers… doesn’t matter what it is, you’re always waiting with a loaner and skile More
by Cariincariout
December 22, 2021
Excellent advise and service. Very customer responsive. Jose Hernandez is an excellent advisor. Kept us informed of the repairs by TXt and email. Highly recommended Jose Hernandez is an excellent advisor. Kept us informed of the repairs by TXt and email. Highly recommended More
by ET
Employees Worked With
Jose Hernandez
December 19, 2021
Excellent & helpful service department.Irwin took care Excellent & helpful service department. Irwin took care of my car with no delays. Amazing service! Thanks. Excellent & helpful service department. Irwin took care of my car with no delays. Amazing service! Thanks. More
by fiver.notches_0f
December 18, 2021
This dealership is by far the best I’ve ever seen. I’ve been driving Porsche,Range Rover, jaguar, merceds, BMW and ….in the last 30 year or Longer. This dealership is obsessed with providing excellent ser been driving Porsche,Range Rover, jaguar, merceds, BMW and ….in the last 30 year or Longer. This dealership is obsessed with providing excellent servic to its customers. They do things for you that no one else does. More
by hmadyoon
December 08, 2021
1 year service appointment was handled great. Easy to schedule. Car was picked up at my house, serviced and returned same day. Guy who picked it up was polite friendly and helpful. schedule. Car was picked up at my house, serviced and returned same day. Guy who picked it up was polite friendly and helpful. More
by B
Employees Worked With
January 22, 2021
Service team will lie to you and waste your time and expect you to be happy about it. Erwin even admitted to lying to me infront of the sales chap i bought from not 3 months ago. Although he admitted to expect you to be happy about it. Erwin even admitted to lying to me infront of the sales chap i bought from not 3 months ago. Although he admitted to lying he did absolutely nothing to attempt to resolve and merely expected me to eat the inconveniences and be happy about the fact that he effectively spat in my face and smiled to me afterwards. go anywhere else to service your porsche especially if it's new and especially if you bought it from this location. the sales team were great, the service team are lying scammers that will do anything to eek out money from your pocket and will give no regard to your time or their honesty. they have no honor or integrity. More
by annoyedbrit
Employees Worked With
April 01, 2019
Great sale and customer service In 2016, I bought my 2017 Porsche Macan fully-loaded at Downtown L.A. Porsche. The sales experience – from test driving four different Porsche SUV an In 2016, I bought my 2017 Porsche Macan fully-loaded at Downtown L.A. Porsche. The sales experience – from test driving four different Porsche SUV and sports-car models, to the calm negotiations – was the most professional in 31 years of car purchases. Yet, my 2019 customer service and car repair EXCEEDED this positive sales experience. The one throughline in these experiences is DTLA GM Victor Ghassemi. In short, my tires were defective and there was a battery issue. After I talked with a closer dealer who tried to upsell me roughly $3000 in repairs, I reached back to Downtown L.A. Porsche. Within 48 hours, Victor’s professional driver picked-up (and later delivered) my Macan for free. Victor took care of every issue with astonishing generosity. DTLA Porsche service representative Irwin delivered Victor’s directives with organization and timeliness. The whole experience once again made other car brands and service pale in comparison. Thank you, Victor and DTLA Porsche. Like the car, you put the driver and customer first. More
by Happy customer
