Portsmouth Ford

Easiest experience ever, in buying a new car. Price was lower than any other dealer offered. Everyone was very helpful in the process. Very happy to recommend Portsmouth Ford to anyone looking for a new lower than any other dealer offered. Everyone was very helpful in the process. Very happy to recommend Portsmouth Ford to anyone looking for a new car. And, I LOVE my 2013 Fusion! More

Highly recommend this dealership!! No hidden fees, prices reasonable! Great experience. We had been shopping around for the last few weeks and once we came to Portsmouth ford we knew we wanted to deal w them reasonable! Great experience. We had been shopping around for the last few weeks and once we came to Portsmouth ford we knew we wanted to deal w them. Our salesman Chris was not pushy, honest and made the process a great experience More

I was nervous about buying a car unseen, but Aaron went through a lot of trouble to take painstaking photos of it and send them to me. I asked for close up shots of any damage, as we were looking for a car through a lot of trouble to take painstaking photos of it and send them to me. I asked for close up shots of any damage, as we were looking for a car in new condition. He did just as we asked, and there were no surprises. This had not been my experience with other dealers, whose idea of pristine differs from mine. The car was priced under book value and thus a good deal. I suppose this dealership prices their cars at the price you would haggle for elsewhere, and then removes haggling all together from the process. We completed our paperwork via mail and fas, then had a shipper pick up our new car and deliver it here, and the whole process was seamless. We would do business with this dealer again, as would our family members ( who live in the area). More

Ford of Portsmouth, was amazing! I had the best experience I've ever gotten when purchasing a car. It was truly amazing that Jason Drew was able to get me zero percent financing. I purchased the experience I've ever gotten when purchasing a car. It was truly amazing that Jason Drew was able to get me zero percent financing. I purchased the car site unseen, except for a picture on the web, it was all cleaned and ready to go when I got there! My old car had some major issues and they were able to get me into a great Ford Focus, SE! Michael Shannon, was my sales guy and he was fantastic and very helpful and went over all the options and even since has answered some questions for me, I've even already sent someone to the dealership to buy a car, if you want a Ford, Best Place to go! More

I was very pleased with the level of service at Portsmouth Ford Lincoln. After having a miserable experience somewhere else, it was refreshing to work with a group of people who were knowledgeable Portsmouth Ford Lincoln. After having a miserable experience somewhere else, it was refreshing to work with a group of people who were knowledgeable, friendly, helpful and experienced. I dealt with Kurt Bettcher and he was excellent. He answered all my questions, some before I could even ask them, and he really did a great job helping me get into the vehicle I wanted. The truck was in great shape, I took it to my mechanic before I purchased it (again, after having a bad experience elsewhere) and he was very pleased with the condition of the truck. Portsmouth Ford Lincoln sells quality vehicles, not lemons that are patched together with gorilla glue and given a good paint job. Their finance team did a great job and found me a terrific rate. I would highly recommend going to Portsmouth Ford Lincoln for anyone's next car/truck purchase. I won't go anywhere else now. More

This is the 4th new vehicle I have purchased from Portsmouth Ford over the years. It is the only place I would buy a Ford. Why? Their customer focused business model takes all the hassle out of buy Portsmouth Ford over the years. It is the only place I would buy a Ford. Why? Their customer focused business model takes all the hassle out of buying a car. Every vehicle has the sticker price, they discount that automatically to the invoice price, then give you any factory rebates on top of that. Do your research and you'll find their offer on your trade in is very fair. With most dealerships you will eventually get there, but with lots of negotiating and back and forth. Go to Portsmouth Ford and cut through all the BS and get a car at probably the best price you can. They are a very high volume dealer with lots of vehicles on the lot to pick from, If you are buying a Ford doo yourself a favor and give them a visit. More

I was pleased with my experience purchasing a new F-150 at Portsmouth Ford. The dealership has a bottom line price on all new vehicles with no additional dealer fees. The customer service I received from at Portsmouth Ford. The dealership has a bottom line price on all new vehicles with no additional dealer fees. The customer service I received from the salesperson, financial person, manager and service people was both friendly and professional. Thanks for making my new truck buying experience hassle free. More

Bought my milan in february...god awful smell when stopped after driving. They cannot fix it. Will NEVER buy from there again. They say is in vents which is not true. Smell is from motor/trans. Only h stopped after driving. They cannot fix it. Will NEVER buy from there again. They say is in vents which is not true. Smell is from motor/trans. Only happens when drive it. Do yourself a favor and buy a foreign brand. More

After 45,000 miles my ford needed a new engine. I was told by ford that as the largest ford dealership in new england they "did not need my buisness." After being told by the service manager that we coul told by ford that as the largest ford dealership in new england they "did not need my buisness." After being told by the service manager that we could work something out, I was pawned off on a sales associate with no knowledge of my particular situation. I bought my car brand new from this dealership and had it serviced by them for the life of the car (which was not very long.) Portsmouth Ford does not stand behind their product and was the worst customer service I ever experience. Beware if you shop there, they "dont need your buisness" More

I was delivered a vehicle which did not meet the specs represented in the sales process. I suggested that the obvious error be corrected by my paying cost to add the option that was not part of the deliv represented in the sales process. I suggested that the obvious error be corrected by my paying cost to add the option that was not part of the delivered vehicle but that was listed on the list of options on the very vehicle I was buying. The management could not have been more rude and flippant in his response to my request. I have spent my life in customer service and this experience is totally unacceptable even for a lemonade stand. More