Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Power Ford

Albuquerque, NM

4.8
1,682 Reviews
Call Dealership (505) 545-8001
View Awards

1101 Montaño Rd NE

Albuquerque, NM

87107

Directions

By Type

1,682 Reviews of Power Ford

November 07, 2023

Assistant Service Mamager, Natalia, should get 10 Stars. However Service writer Joseph gets 1. Overall, Power Ford has the best service department that I have used in this area. (My ratings below are base More

by cmccall68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalia Rivera, Joseph Silva
Report | Print
Nov 20, 2023 -

Power Ford responded

We appreciate your feedback! It's great to hear that you had a positive experience with Assistant Service Manager Natalia. We apologize for any previous issues you encountered, and we're glad that your experience improved under her assistance. Your satisfaction is important to us, and we'll continue to strive for excellence in our service department. Please don't hesitate to reach out if you have any more feedback or need further assistance. Thank you for choosing Power Ford! –Matt

Helpful
November 07, 2023

Every one there is knowledgeable profesional and helpful, they know how to help the customer and make them happy More

by a.supholstery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Wiltgen, Roxy Khan
Report | Print
Nov 20, 2023 -

Power Ford responded

Thank you for your kind words! We're delighted to hear that our team at Power Ford was knowledgeable, professional, and helpful, contributing to your satisfaction. We're here to ensure our customers have a great experience, and we appreciate your feedback. If you ever need assistance in the future, please don't hesitate to reach out. –Matt

Helpful
November 06, 2023

I always get an awesome from Power Ford. Service is very efficient and staff is very helpful. More

by lewis.ncube
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherwood Kira
Report | Print
Nov 06, 2023 -

Power Ford responded

Thanks for your feedback and review, Lewis! Word-of-mouth is still king, and your referral means a lot. If we can do anything for you, let us know. We ❤️ being YOUR Ford dealer! #MyFordDealer –Matt

Helpful
November 06, 2023

As for service on truck (shimmy & a/c issue) I dropped it off on 9/27/23 and didn’t hear anything for 18 days until I initiated calls. Finally got action on repairs & progress updates daily. Although serv More

by ROBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assistant service mgr Branndon, Darren Francisco, Jacob Ortega
Report | Print
Nov 06, 2023 -

Power Ford responded

Thanks for your review and feedback, Robert! It’s our pleasure to serve you. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

Helpful
November 06, 2023

They bait you in to the dealership. I'm a repeat customer and the last few times I've tried to get a truck they tell me it's available just to waste hours of my time to find out it was More

by adrianL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manuel Beltran, Justin Bent, Savannah Montano, Avrie Daeschel, Hailey Flores, Angelica De Lira Hinojos, Desiree Mora, Monique Melchor, Sienna Jones, Ethan Hersman
Report | Print
Helpful
November 05, 2023

The staf is very helpful and will answers any questions that you have in a timely manner. More

by Shane Grannis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Waddleton
Report | Print
Nov 06, 2023 -

Power Ford responded

This is music to our ears, Shane!🎶 Thanks for sharing your experience and leaving a review. We ❤️ being your Ford dealer and appreciate you choosing us. If we can do anything for you, let us know. #MyFordDealer –Matt

Helpful
November 05, 2023

Great customer service but phone system for connection to different departments needs a little love. More

by nolancrowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco, Jacob Ortega
Report | Print
Nov 06, 2023 -

Power Ford responded

Thanks for your review and honest feedback, Nolan. It’s our pleasure to serve you. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

Helpful
November 05, 2023

Very honest and quality service. Jacob was most helpful and we appreciate all he did to assist with our problem. More

by Jaymedic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Waddleton, Jacob Ortega
Report | Print
Nov 06, 2023 -

Power Ford responded

This is music to our ears!🎶 Thanks for sharing your experience and leaving a review. We ❤️ being your Ford dealer and appreciate you choosing us. If we can do anything for you, let us know. #MyFordDealer –Matt

Helpful
November 05, 2023

The service department has always been very helpful and friendly! Communication is great throughout the process! More

by Dbranch2261
Recommend Dealer
Yes
Employees Worked With
Brittany Waddleton, Katie Kline
Report | Print
Nov 06, 2023 -

Power Ford responded

Thanks for your review and feedback! You choosing Power Ford is a BIG deal to us! If we can do anything for you please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

Helpful
November 04, 2023

Power Ford helped me find the perfect vehicle and a finance rate that was half of a typical rate. I love my Maverick! More

by Heidisr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Wiltgen, Savannah Montano, Roxy Khan
Report | Print
Nov 06, 2023 -

Power Ford responded

Thanks for your feedback and review! Word-of-mouth is still king, and your referral means a lot. If we can do anything for you, let us know. We ❤️ being YOUR Ford dealer! #MyFordDealer –Matt

Helpful
1
...
22
23
24
...
169