Power Ford

Very responsive to my needs. The staff are polite and make sure my car is serviced within an hour and I am kept informed as to status. The staff are polite and make sure my car is serviced within an hour and I am kept informed as to status. More

Everything was perfect, everyone was so professional and helpful. Thank you for this amazing experience. helpful. Thank you for this amazing experience. More

Arrived at 7:30 Katie greeted me and told me the truck would be ready in about an hour and half. When I arrived back truck ready. Great team. would be ready in about an hour and half. When I arrived back truck ready. Great team. More

Katie Klein and Brittany Wattleton were exceptionally kind and got my situation handled with professionalism. kind and got my situation handled with professionalism. More

Great customer service, very helpful. Power Ford makes buying a vehicle very fast and east. Power Ford makes buying a vehicle very fast and east. More

Great, quick and professional business. Will continue going with their service in the near future. Will continue going with their service in the near future. More

Ethan and Richard were great, they helped me pick out the right vehicle with the right features. They got me the payment I wanted, and it was an overall great experience. They also made sure my kid had food right vehicle with the right features. They got me the payment I wanted, and it was an overall great experience. They also made sure my kid had food water and a toy bag. More

Very friendly service reps. They communicated all steps thoroughly and expedited my service on my vehicle. I highly recommend! They communicated all steps thoroughly and expedited my service on my vehicle. I highly recommend! More

Every one I spoke with at Power Ford in Albuquerque was courteous and helpful. My son and I also found the price for “fixing” my car’s computer extremely reasonable. And they did a great job! I will defini courteous and helpful. My son and I also found the price for “fixing” my car’s computer extremely reasonable. And they did a great job! I will definitely use them again! More

I just came in for an oil change and having no other car, ask the service department when would be the best time to get in and out? She said 7:15 a.m. would be good. Sounded good to me so I made the appointm ask the service department when would be the best time to get in and out? She said 7:15 a.m. would be good. Sounded good to me so I made the appointment. I got there on time and check my car in. At 8:30 I asked how long it would be before my car was ready. I was told they're looking at it now. So an hour and 15 minutes after my appointment they started working on my car. Then I was told I had a critical maintenance issue. My air filter needed changing. I looked at how much the cost would be and was shocked that the labor to put in an air filter which takes about 3 minutes was almost as much as the air filter itself. Very disappointed in the pricing and labor costs and the amount of time that I waited after having an appointment to get my car. Almost 2 hours for an oil change. Very unhappy. However the girl who checked us in was very nice and accommodating and I appreciated her attitude. The waiting room was clean and there was fresh coffee but almost 2 hours for an oil change made me quite unhappy not to mention the labor costs for an oil filter. Maintenance worker must have thought I was a female because no one's going to pay that price for an air filter. Would I recommend power forward? Sure, because I've had worse problems and other dealerships. I would just give a beware to whoever asked. More