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Precision Toyota of Tucson

Tucson, AZ

4.4
1,218 Reviews

700 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,218 reviews

August 23, 2023

Excellent service and accurate, prompt estimate. Reasonable price and bumper replacement and paint better than new. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Gibbons
August 15, 2023

I bought a Toyota certified 4runner on July 29. Had 2 cracks on windshield Interior has stains on headliner Keyfob battery died in one week Precision offers to go through personal insurance to More

by Mr Huerta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Casey Rowe
Aug 15, 2023 -

Precision Toyota of Tucson responded

Hi, Carlos, As you'll recall from our correspondence, we offered you a full vehicle detail (which you have yet to redeem) and replacement key batteries (which you accepted) for both of your key fobs. Because your windshield was damaged while in your care, we were unable to assist with a repair, and recommended that you contact your insurance to have it addressed. We wish you many happy travels in your new 4Runner!

Aug 15, 2023 -

Mr Huerta responded

Just to be clear, my comments are the same. There are two marks/ cracks on the windshield prior to my purchase. It is unfortunate that you do not have record of it. Logically they did not happen within 7 days of my purchase to when the survey came out. I think you are trying to be helpful by advising me to seek assistance through my insurance company instead of offering services from Precision, correct? Respectfully, this was not asked of you nor appreciated. I did not expect a response from my survey but do appreciated the fact that someone read it. Hopefully others read it too. Cracks on windshield Interior has stains on headliner Keyfob battery died in one week Precision offers to go through personal insurance to correct damage

August 10, 2023

Everyone was great and treated me well, they knew my needs and were able to fulfill them! More

by 211solange
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis, ulises
July 21, 2023

The waiting areas were excellent. Having a small café was very helpful when you had to be there for hours. Henry Force was very good and professional. Precision is my goto dealership More

by heintzg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Force in service department
July 10, 2023

My first visit to this dealer, having recently moved here. I made a service appointment on line, but failed to note that the appointment was for a week later than the day I arrived. The service advisor, More

by cds8600
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Force.
June 26, 2023

Service department fixed everything that was covered by my insurance and did so in a timely manner. More

by Kirby Bristow
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zack with collision
June 25, 2023

Salesman Manny Moreno surprised me with a 2023 Rav 4 Hybrid when he called one day. I thought I was going to have to wait 6 months to get it. More

by creeya
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Manny Moreno
June 18, 2023

Fast, friendly service. No further comment to the dealership although I would appreciate if Toyota had sent me a notice pertaining to my my car’s make and model transmissi More

by cam12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron F
June 06, 2023

Brought my new 2022 TRD off-road in for its first service. David Molina was professional and personable. Told me about how long it would take and he was right on the money! Excellent service! Much ap More

by dlennon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Molina
June 04, 2023

Excellent service from the moment I got there until I was texted the vehicle was ready. Additionally, the service in the parts center was also pleasant and courteous. Thank yoy More

by CraigP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rzepnicki
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