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Pride Kia of Lynn
Lynn, MA
255 Reviews
The Pride Kia of Lynn of Lynn, MA, has been a family-owned and -operated business for over 40 years, and we work diligently every day to make customers feel relaxed and welcomed. When you choose one of our Lynn, MA, car dealerships, we want you to feel as if you’re a member of our family — and we’re proud to have you! We enjoy building long-lasting, close relationships with customers, many of whom are on a first-name basis with members our team. Customers enjoy coming to us not only because they become a part of our close-knit Pride family, but also because they gain easy access to management whenever necessary. They know that any member of our team is always happy to meet with them.
Giving back to the community we’re a proud part of is important to us, too. Everyone here at Pride Kia of Lynn makes a special effort to be involved in organizations and charities that are near and dear to our hearts. Along with the Pride Chevy, we run a team at the Dana-Farber Jimmy Fund Cancer Walk. Locally, we also sponsor Revere Little League teams, youth soccer in Lynn and community football teams. These are just some of the ways that we show how thrilled we are to serve locals within our community.
Here are More Reasons to Buy from Pride Kia of Lynn:
Our diverse team is composed of people from all different backgrounds who speak many different languages, making communication simple.
When you choose to service with us, you can make use of our shuttle service and loaner vehicles to continue about your day.
While you’re at any of our dealerships, you can enjoy free Wi-Fi, coffee, snacks, popcorn, and a TV.
Our service centers are open every Saturday until 5:00 p.m. for your convenience, and we post new service specials monthly to help you save.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 255 reviews
April 02, 2026
I’m writing to express my sincere gratitude for the exceptional service I received during my visit to your dealership . The experience was nothing short of outstanding , and I want to convey my appreci exceptional service I received during my visit to your dealership . The experience was nothing short of outstanding , and I want to convey my appreciation to you Alex and your team for making the process smooth and enjoyable! More
by Tanusha71
Employees Worked With
March 28, 2026
This is my story and my point of view. I went to Kia in Lynn to buy a hybrid for my 100+ mile daily commute yesterday 3/26/26 . Phil, the salesman, was excellent , welcoming, patient, and I went to Kia in Lynn to buy a hybrid for my 100+ mile daily commute yesterday 3/26/26 . Phil, the salesman, was excellent , welcoming, patient, and professional. We did two test drives, and the experience was going well until the financing discussion started. What frustrated me was the lack of clear financing transparency. I was shown payment ranges instead of one exact monthly payment, and the APR was not clearly presented until I asked directly. After my credit was run and came back at 677, I was told the APR was 8.39%, but I was still being shown numbers in a way that felt generic and unclear. I made it clear that I wanted to stay under $400/month with $8,000 down, and that I could even do $10,000 down if needed. The number I was brought back was $403/month. At that point, I said I needed to go home and discuss it with my wife before making such a big financial decision. That is when the conversation with Vun became heated and uncomfortable. I felt pressured to sign before leaving, and I even asked, “Do I have the right to go home and discuss this with my wife first?” and he said: "yes you have the right to do whatever you want". No customer should feel that way over a major purchase. I apologized if I had wasted anyone’s time, because I came there seriously ready to buy if the deal made sense. Vun told me that it's their job and i dont have to aplogize, and i told him you look mad because i'm not signing righ now!! long story short it was heated debate and i felt unconfortable cuz Customers should be given clear numbers and the space to think before signing anything. Phil later called me to apologize, and I appreciated that. My issue is not personal — it is about pressure, lack of clarity, and not feeling comfortable in that moment. I told him that i'll come back with my family o saturday. I understand that it was almost the end of March, which also means the end of the quarter and likely pressure on the sales department to meet targets, but a customer should never feel forced to sign any document without their full comfort, understanding, and confidence in the deal. A car purchase is a major financial decision, and every customer should be given the time and space to review the numbers carefully, discuss them with their family, and make that decision without pressure. More
by Mohamed
March 26, 2026
Pride KIA is an outstanding auto dealership having great Service department and staff. Chris DeFelice, Service Advisor, is a competent and outstanding employee: he is knowledgeable, industrious and gracious Service department and staff. Chris DeFelice, Service Advisor, is a competent and outstanding employee: he is knowledgeable, industrious and gracious. He assures that my KIA K5 remains in pristine condition. More
by John G
March 25, 2026
They are always so fast and courteous and I love the fact that they clean the car after every service! that they clean the car after every service! More
by jalvti19
March 19, 2026
It’s a good place for me and the are good people working and they respect ur need and they respect ur need More
by wece Robinson
January 30, 2026
Follow up on a previous review. Worked with Phil McCabe a few months ago and he ws great to work with. Very professional and personable. Recently had an issue (minor) with my car an Worked with Phil McCabe a few months ago and he ws great to work with. Very professional and personable. Recently had an issue (minor) with my car and I reached out to Phil and asked for his assisatnce. He went out of his way to help even though his main job is to sell cars. Ask for Phil McCabe at Pride Kia, you will not be disapponted. More
by Phil C
Employees Worked With
December 10, 2025
Excellent service as always film McCabe was excellent he made the whole experience painless. Please when I came to pick the car up everything was already. made the whole experience painless. Please when I came to pick the car up everything was already. More
by coniell6751
Employees Worked With
November 19, 2025
Working with the service department was good the wait was not hard to do. I was informed about what else I needed to have done and the cost. not hard to do. I was informed about what else I needed to have done and the cost. More
by Jo
Employees Worked With
November 11, 2025
Extreme Vigilance Required—Deception and Hidden Fees on Kia Niro Purchase I love the 2025 Kia Niro Hybrid EX. The final delivery employee was knowledgeable and kind. However, the purchase process was hi Kia Niro Purchase I love the 2025 Kia Niro Hybrid EX. The final delivery employee was knowledgeable and kind. However, the purchase process was highly deceptive and stressful, requiring constant, aggressive intervention to secure the initial advertised price. Pricing and Contract Deception: The dealer repeatedly inflated the final sale price, quoting a higher total three times, even though I was just trying to get the *advertised* price. The final, higher price adjustment was hidden in the fine print of the loan agreement after we had verbally agreed on a lower number minutes earlier. I had to strongly insist the dealer correct the price back to the initially advertised amount, a request they resisted until the final hour. Hidden Fees and Financial Misinformation: Undisclosed Add-ons: A mandatory $500 fee for a "pulse braking" accessory was added to the invoice without my knowledge or consent. (Not counting the unneeded carpet floor mats.) High Doc Fee: The document preparation fee of $699 was excessive. Upsale Pressure: Dealer tried to get me to lease and get unnecessary coatings and additional warrantees. Financing Markup: Despite an 800+ credit score, I was offered an APR of 7.75%, a deliberate markup significantly higher than the rate I was eligible for, which the dealer failed to transparently disclose. False Payoff Information: The dealer told me the complete falsehood that I was required to make three monthly payments before I could pay off the loan balance. Coercion: The dealer initially demanded a $500 delivery fee but only waived it in exchange for a promise of a "good review," a coercive attempt to manipulate their public rating. Conclusion: I recommend the Kia Niro hybrid, but buyers at this dealership should meticulously scrutinize every line of the contract and be prepared to battle over undisclosed fees and interest rate markups. More
by HonestInformation
Employees Worked With
Joseph Rhoudou
