Priority Honda - Service Center

After I purchased the Element I had several issues that need to be resolved. After several trips to the dealership I was able to resolve all issues. need to be resolved. After several trips to the dealership I was able to resolve all issues. More

I brought my 2011 Pilot in for a check engine light. It ended up being a loose coil wire which was covered. I left Priority with my second new car a 2014 Accord later in the day. All that started from insi ended up being a loose coil wire which was covered. I left Priority with my second new car a 2014 Accord later in the day. All that started from inside your service dept. It is a joy walking into such a professional atmosphere, it makes buying from you guys fun. Josh George sold me his first car and then I butchered his tie. I didn't know he was a sales guy when we first met because he was so at ease. Papa worked out a deal that made me wonder why I couldn't of just stayed at home and had you guys do the whole thing for me then call me in to sign everything. Linda took care of getting the car all the paint, leather and under coating protection it needed and then Raj did the rest. I know I could of gotten a slightly better interest rate at my credit union but that's not the point. You guys are the best and my wife is so happy thanks! And just think, I had no intention of buying a car when I walked into your service dept! Wow what a team!! More

Dan and the service team at Priority Honda are fantastic! I take my truck there for scheduled service and it is always ready on time, clean and freshly washed. I've now bought two cars from this dealership a I take my truck there for scheduled service and it is always ready on time, clean and freshly washed. I've now bought two cars from this dealership and highly recommend them to everyone. Thank you!!! More

Today I brought my wife's Honda Pilot in for its 30,000 mile service. It only had 27,500 miles on it but who cares, better early than late. The young man that assisted me Tae Hwang was fantastic. I told hi mile service. It only had 27,500 miles on it but who cares, better early than late. The young man that assisted me Tae Hwang was fantastic. I told him that my key was not opening my doors properly and probably needed a battery so he said he'd check it out. I asked him what was needed at 30,000 miles and he explained everything in detail. Later when I arrived to pick up my vehicle he told me that my keys were defective but under warranty and already ordered. Tae told me he had the vehicle washed which was unexpected and when I started driving home I noticed a new state inspection sticker in the front window that I forgot I needed. What great service you provide the customer. Never before have I enjoyed spending $350 so much, no kidding. Priority gives a lot for my buck and my experience today was a 10. I wouldn't buy a new Honda anywhere else but Priority. Thanks Tae Hwang. More

I manage a customer service department so I know what good service should look like. When I visited Priority Honda and was greeted by Devin my expectations of good service were incressed to great! I was good service should look like. When I visited Priority Honda and was greeted by Devin my expectations of good service were incressed to great! I was impressed from beginning to end with his prefessionalism and reccomendations. The facilty was clean and provided many things to do while I waited. Never did I think I was going to be able to watch a movie while I caught up on my email. Kudos to Priority Honda. More

I purchased the windshield protection and within the 1st month of owning my car, a rock hit the windshield. I took it to Priority and they called Safelite to do the repair. The repair was not done properl month of owning my car, a rock hit the windshield. I took it to Priority and they called Safelite to do the repair. The repair was not done properly and no one at the dealership had even looked at it before they called me to say my car was ready. They apologized for the shotty repair and told be they would have it fixed. After they called the glass repair company they used, they learned that the glass could not be re-repaired and told me that I would have to pay for a new windshield. Now, I have done nothing wrong and they want me to pay for it because they said, "we only are required to repair the glass, not replace it". So I asked them to repair it, & they are not able to so I'm stuck calling my insurance to get the glass replaced. On a good note, Priority paid my deductible even though I should not have had to go through my insurance for the replacement. Fingers crossed, I wont have any more problems with my vehicle. First experience, not so good. More