Proctor Acura

Ron was very courteous. He gave me a loaner for the day. He called when the service was completed to inform me of what had been done. My Nav system had been acting up but of course was working fine when the He called when the service was completed to inform me of what had been done. My Nav system had been acting up but of course was working fine when they tried to find the problem. They called the Nav people and did a system run through to check it. Ron assured me that if I had problems with it in the future just to bring it right back and they would look at it again. The service department lets me know they are always there to serve me. You can't help coming out of there with a smile on your face! More

In and out in 20 minutes, I had no appointment, battery was acting up. Service changed the battery, ordered me a new terminal cable, and the car was good to go by the time I finished my complimentary muff was acting up. Service changed the battery, ordered me a new terminal cable, and the car was good to go by the time I finished my complimentary muffin. I always get consistent great service at this dealership. More

I would definitely recommend Proctor Acura dealership. The sales persons are very friendly, especially, Obie. We did not spend all day haggling over prices. We found what we were looking for and Obie ma The sales persons are very friendly, especially, Obie. We did not spend all day haggling over prices. We found what we were looking for and Obie made it happen. Vehicles prices are very reasonable. More

We appreciate the use of a loaner while our vehicle was being serviced. The service was right on time with the estimate I was given. When something was found that needed additional work I was called and as being serviced. The service was right on time with the estimate I was given. When something was found that needed additional work I was called and asked to okay the work. The only thing not done was the maintenance light was not reset. It is still on. More

I have either leased or owned 3 vehicles with this dealer. Over the course of my lifetime, I have dealt with Ford, Lincoln, BMW and 2 Acura Dealerships. Overall, Proctor Acura and Obie Oberman are dealer. Over the course of my lifetime, I have dealt with Ford, Lincoln, BMW and 2 Acura Dealerships. Overall, Proctor Acura and Obie Oberman are the epitome of what a true business relationship should be. More

I purchased my MDX from Procter Acura and have taken my car there for service relegiously except when out of town...The service department goes out of its way to accommodate my needs and especially Charles car there for service relegiously except when out of town...The service department goes out of its way to accommodate my needs and especially Charles Boykin. Needless to say they always accomplish in a timely manner and if needed provide a vehicle for my use. I highly recommend this dealership and my next vehicle will be purchased from them. Thank you! Leigh Fairbank Sopchoppy, FL More

I took my TSX in for its first oil change since I bought the car. I was very impressed with how friendly everyone was, how quickly they took care of the paperwork, and how convenient the shuttle service was the car. I was very impressed with how friendly everyone was, how quickly they took care of the paperwork, and how convenient the shuttle service was. Also, the price was especially good because I had a Web coupon. I really appreciated that because money is tight for everyone now, including Proctor Acura (I imagine). I have to drive to the other side of town to have my oil changed at the dealership, but I'll continue to do it because it was such a pleasant experience. More

David shows a lot of patience and I really enjoyed discussing with him face-to-face or by email. The negociations took several weeks, because I searched several dealers, and I was very satisfied with discussing with him face-to-face or by email. The negociations took several weeks, because I searched several dealers, and I was very satisfied with the final price. David explained carefully all the features of the car and answered promptly to my questions following the sale. I highly recommend David, you can see you are dealing with someone with graduate studies by the way. More