Progressive Chevrolet
Massillon, OH
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I have given a great rating to Sherry Longwill for outstanding friendliness and customer service in getting my car in for appointments. Since I have a back problem, she always sticks a note on the ste outstanding friendliness and customer service in getting my car in for appointments. Since I have a back problem, she always sticks a note on the steering wheel not to move the seat. I do not have a memory feature on my power seats. This is very important to me. Also, she has worked with me to get appointments as quick as possible for some emergency work. Bruce has been a super technician on my car. His work is excellent. He has alerted me to things that should be done if he sees something as he is performing normal service. I really appreciate this. More
I have always had great experiences when purchasing vehicles from you. We are repeat customers and would definitly buy from you again. Every time we purchase there everyone is extremely helpful and v vehicles from you. We are repeat customers and would definitly buy from you again. Every time we purchase there everyone is extremely helpful and very friendly. The only thing is that I think the sales reps should go over what payments you would have when purchasing the vehicle of choice and not wait until the end of the sale when your signing papers. Your pushed into a monthly payment that is way more than what you may want. More
I did not appreciate the low ball price the dealership was offering on my trade. They evaluated a 2006 Mitsubishi Galant in excellent condition with 25,000 miles on it for $4,500. Whatever manager I talke was offering on my trade. They evaluated a 2006 Mitsubishi Galant in excellent condition with 25,000 miles on it for $4,500. Whatever manager I talked to regarding my purchase was not willing to negotiate at all with me, even on a small level. He said he "WAS ALL IN" regarding the 2007 Impala SS I did end up purchasing. More
Rob was a wonderful person to work with. He was open and honest and really put us at ease, especially since we have had bad issues in the past with dealers. He spent many hours with us addressed any concer honest and really put us at ease, especially since we have had bad issues in the past with dealers. He spent many hours with us addressed any concerns we had. Overall a wonderful experience! More
Ms. Miller was very helpful, friendly and knowledgeable. She took time with us but things progressed very smoothly too. The services of transferring the registration and searching for the best rate for fin She took time with us but things progressed very smoothly too. The services of transferring the registration and searching for the best rate for financing were much appreciated. Thanks for making our car shopping experience so pleasant! More
Initially I contacted Progressive through their website, requesting information on an 06 an on 06 Trailblazer. I received a call within less then 10 minutes and was able to setup up on appointment at my co requesting information on an 06 an on 06 Trailblazer. I received a call within less then 10 minutes and was able to setup up on appointment at my convenience. Upon my arrival at the dealership I walked inside and meet Wally Trace. Wally was able to bring all my information up on his computer from my initial internet request, had both carfax and autocheck and then took us to see the vehicle. Being a college student makes for limited financing options and very much appreciated the time Wally and his staff took to make buying this vehicle a possibility. After we came to an agreement on the sale and trade price we meet Dan Ford. He had a print out that displayed are financing options from multiple banks that allowed us to compare and pick the right one for us. Everything concerning finance, extended warranty, gap coverage etc. was all presented to us in a manner that was professional, understandable, and allowed us to make the best choice for us. I'm very happy with the service, professionalism and time taken by progressive to help me achieve my goals with this purchase and ultimately exceeded my expectations. The quality of the vehicle also exceeded my expectations as I felt this 06 to be like a brand new car. Wally and Dan both made buying a car easy, efficient and enjoyable and would definitely come back to this dealership first before going anywhere else. Thank You! More
Broc was a real pleasure to work with--very personable and pleasant--did not try to pressure us into buying a car. We understand he is a relatively new employee, but he represented himself and Progressive and pleasant--did not try to pressure us into buying a car. We understand he is a relatively new employee, but he represented himself and Progressive Chevrolet very professionally! I wouldn't hesitate to recommend to a friend or relative that Broc is someone to seek out if interested in buying a new Chevrolet. More
By far the most pleasant, friendly dealership I have dealt with. We really felt we were welcomed and were interested in answering all our questions without pressure. Our saleperson Christina Winters was dealt with. We really felt we were welcomed and were interested in answering all our questions without pressure. Our saleperson Christina Winters was receptive to all our questions and really made us feel we were one of the Progressive family! More