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Progressive Chevrolet

4.8

637 Lifetime Reviews

8000 Hills and Dales Road Northeast, Massillon, Ohio 44646
Call (330) 879-3697

Top Reviewed Employees

Kyle Pritchard, Service Advisor, Progressive Chevrolet

Kyle Pritchard

Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Fred Keller, Service Advisor, Progressive Chevrolet

Fred Keller

Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sherry Longwill, Service Advisor, Progressive Chevrolet

Sherry Longwill

Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jay Johnson, Service Lane Manager, Progressive Chevrolet

Jay Johnson

Service Lane Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

August 18, 2017

"A service department that puts the customer first."

- Bigblue

Two weeks ago I came in late in the day with a broken wheel bearing. Fred Keller lined my repair up for the following morning. By midday my repair was done. Fred reviewed in detail what he found and what may need to be done in the near future. I paid less for this repair than I had two years earlier when I had the wheel bearing on the other side replaced, in a grubby, dirty shop in West Virginia. Needless to say, I was very satisfied and also pleased to see that they had washed my dirty truck. Returned today for a routine repair. Called late Thursday and asked it they could do the work on Friday. Again, Fred lined me up for Friday morning. The repair was completed by 11:00 am and I had the truck back to work. Everyone I came in contact with treated me as a valued customer. My opinion of a dealer service area just took a big positive jump.

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Employees Worked With

Fred Keller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

August 15, 2017

"It's always a pleasure bringing my car in to have serviced. "

- ral7349

Kyle Pritchard is very professional, courteous, and friendly. Makes sure to let you know all details of service performed and service that's needed in the future. The service department makes sure you are in and out when they say how long it will take to service your car. I would recommend Progressive to family and friends, specifically Kyle for any customer service needs.

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Employees Worked With

Kyle Pritchard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

August 09, 2017

"I was in and out in the time specified. No Complaints! "

- keithrg1

I just wanted to say that Kyle Pritchard was absolutely very helpful and professional. This is the second time I had him as a service person that handled everything. Always glad to have to deal with him. I am sure the other service techs are also good but Kyle always seems to stand out to make sure everything is right. Good job Kyle!!

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Employees Worked With

Kyle Pritchard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Photos & Amenities

  • Cable TV
  • After Hours Drop-Off
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free WiFi
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
Progressive Chevrolet, Massillon, OH, 44646