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Progressive Chevrolet

Massillon, OH

3.0
718 Reviews

8000 Hills and Dales Road Northeast

Massillon, OH

44646

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Showing 718 reviews

January 05, 2011

I have given a great rating to Sherry Longwill for outstanding friendliness and customer service in getting my car in for appointments. Since I have a back problem, she always sticks a note on the ste More

by Anthony Kozar Sr.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Longwill & Bruce Lauer, Sherry Longwill
January 03, 2011

I have always had great experiences when purchasing vehicles from you. We are repeat customers and would definitly buy from you again. Every time we purchase there everyone is extremely helpful and v More

by huntedandfound
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Jan 07, 2011 -

Progressive Chevrolet responded

Thank you so much for taking the time to give Progressive Chevrolet and Rick a great review. We hope you enjoy your purchase and that we can be of service to you for many years to come, as well as your friends and family! Sincerely, Terri Albert Customer Care Advocate

December 30, 2010

I did not appreciate the low ball price the dealership was offering on my trade. They evaluated a 2006 Mitsubishi Galant in excellent condition with 25,000 miles on it for $4,500. Whatever manager I talke More

by dachief
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate H., Nate Hefling
Dec 30, 2010 -

Progressive Chevrolet responded

Craig Sanders here, General Manager, and we at Progressive had an extremely gorgeous SS Impala that this particular customer drove over 50 miles from Cleveland to purchase and he did. He got a great deal on the car, but the market couldn't bear the amount of money he wanted for his trade. From what I understand, he had a relative who was wanting to buy the car, which was at a higher value. If there is anything else I or Progressive is missing about this situation, I apologize and would like to know more. Thank You for your feedback, call me personally at 330-353-2659.

December 30, 2010

Rob was a wonderful person to work with. He was open and honest and really put us at ease, especially since we have had bad issues in the past with dealers. He spent many hours with us addressed any concer More

by sdolson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Emmert
December 30, 2010

Ms. Miller was very helpful, friendly and knowledgeable. She took time with us but things progressed very smoothly too. The services of transferring the registration and searching for the best rate for fin More

by travelersquest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeShante Miller
December 28, 2010

Initially I contacted Progressive through their website, requesting information on an 06 an on 06 Trailblazer. I received a call within less then 10 minutes and was able to setup up on appointment at my co More

by Trailblazer06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Trace, Dan Ford, Wally Trace
December 23, 2010

Broc was a real pleasure to work with--very personable and pleasant--did not try to pressure us into buying a car. We understand he is a relatively new employee, but he represented himself and Progressive More

by MaryJaneC
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Broc Gott
November 20, 2010

By far the most pleasant, friendly dealership I have dealt with. We really felt we were welcomed and were interested in answering all our questions without pressure. Our saleperson Christina Winters was More

by hortret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Two
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